FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,695 reviews

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New York
2 reviews
0 helpful votes
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So far so good
May 12, 2021

Everything went well including the planting. It is only a couple weeks and all 3 trees are good.

Date of experience: May 12, 2021
Pennsylvania
4 reviews
0 helpful votes
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Pleasant Experience
May 12, 2021

This is the first time I have ordered from FastGrowing Trees. I found just the right tree and tried to order it on line, but without much success. I called and spoke with a great representative who took my order and it went very smoothly. I received emails advising of progress and when it was shipped. Very satisfied with my experience.

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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Peach Trees
May 12, 2021

First time buying from FastGrowing Trees. The trees are a little smaller than I thought, in decent condition, two of the smaller ones had broken limbs, but perhaps normal when shipping.

Date of experience: May 12, 2021
Nevada
1 review
0 helpful votes
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I waited three years for the tree and got less than what I paid for. Two of the trees that were shipped had lost all of the needles and the soil was dry and crumbling. Those two will not make it. The third tree might have a chance. I am so disappointed at Fast Trees and very angry. What a company.

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Oklahoma
1 review
0 helpful votes
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Amazing!
May 12, 2021

This was our 2nd order from the site and everything came so well packaged and healthy! I ordered a replacement tree for the ones we had ordered a few years ago because some rabbits/deer chewed the branches down to nubs and it didn't have any new growth this year. Well to my surprise when I pulled off the plastic trunk protector to reuse on the new tree there was some hidden new growth on it! So we were able to plant the new tree somewhere else and it looks even better than we imagined. These trees and plants are so hearty and healthy. We live in an area with -30° - 100°+ throughout the year and everything we have received has been thriving. So happy with all of our purchases!

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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... but not your constant emails. I have unsubscribed but you still send them.

Keep it up, and your email will be listed as spam, and you will have lost a customer.

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this! We are unsubscribing you now and if there is anything further we can do to help, please do not hesitate to make us aware. We would be more than happy to help in any way that we can.

Illinois
1 review
0 helpful votes
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Needed a beautiful shrub
May 12, 2021

I called to get a shrub, didn't know what I wanted. After talking with one of the staff he helped me find the more beautiful shrub.

Date of experience: May 12, 2021
Colorado
1 review
0 helpful votes
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Good stuff
May 12, 2021

High quality plants delivered to my door at a reasonable price.

Date of experience: May 12, 2021
Massachusetts
1 review
0 helpful votes
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The plants that I got were well packaged and shipped and they are doing great in the garden.

Date of experience: May 12, 2021
Tennessee
1 review
0 helpful votes
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Everything looks good except one. It was small and had been bent. I am guessing in shipping not sure. I believe I can straighten it when planting.

Date of experience: May 12, 2021
Illinois
1 review
0 helpful votes
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5-6 ‘ Pink Dogwood
May 12, 2021

Tree came healthy took 2 weeks for new foliage to come back and is now going great full of all new leaves and new growth and arriving in a plantable sack instead of bareroots best way for transplanting will be ordering more trees for the farm now

Date of experience: May 12, 2021
Florida
1 review
0 helpful votes
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No reward for customer loyalty
May 12, 2021

I've ordered a lot of trees from FGT. About half didn't survive; root systems to shallow, arrived in poor shape, et cetera - yet there is no reward for repeat business

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

Be sure to sign up for our emails so you can receive exclusive sales and coupon codes!

Texas
1 review
0 helpful votes
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Better than expected
May 12, 2021

Website is awsome to use. Easy ordering. Loved the description given, very accurate and great array of pictures. Was leary about shipping a 6 foot tree, but was packaged extremely well and delivered safe. Will be looking to order again in the near future.

Date of experience: May 12, 2021
North Carolina
1 review
0 helpful votes
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Trees are great, however the CONSTANT bombardment with spam emails from your company after a purchase is enough to make a guy never buy from you again. I bought one tree, and in the 2 weeks since, ive gotten like over a dozen emails from your company, seems like two or more each day trying to sell me more stuff. Dial it back a little.

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so so very sorry to hear this and are passing this information along to our team.

Delaware
1 review
0 helpful votes
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Highly recommend!
May 12, 2021

Trees shipped promptly, arrived in great condition. I would love to order more of the tri colored willow once stock is replenished!

Date of experience: May 12, 2021
California
1 review
8 helpful votes
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Order # 569612
May 12, 2021

The Jack fruit tree arrived sick and dying. Called support nobody answers the phone. The only way to communicate is over their website fast-growing-tree.com. When I asked for replacement of another jackfruit tree, they ignored and kept telling to investigate its roots. I bought the jackfruit tree for my aunt's birthday in March. I am talking to my bank for disputing this transaction. Never buy anything from them again. These images we're taking 3 weeks after it arrived.

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Michigan
2 reviews
0 helpful votes
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Beautiful, healthy shrubs
May 12, 2021

Received my shrubs, one rhododendron and one double knockout rose, packaged and delivered sideways in the same box.
Both were super healthy and filled with buds. ( Just wish they gave the scientific name for my particular rhododendron)

Date of experience: May 11, 2021
Nevada
1 review
0 helpful votes
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One question about one of my plant that is not doing good and it keeps giving same answer that the e-mail is received but never answer the question.

Date of experience: May 11, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and we are reaching out privately to offer further assistance.

Illinois
1 review
0 helpful votes
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Not what I expected
May 12, 2021

I bought a couple of plants in the end of April. Some of the plants were in not good shape from the begining, and I received one wrong order. I still waiting for replacement. After planting my plants some of the plants start dying. I contacted the customer service but they didn't help me a lot. For example my Sweetheart Blueberry Bush die and the said that after I pay for delivery about $20 I will receive new plant. W
When the original price was $29.95. Which don't make any sense. Additional my apples tree don't look healthy. They lost a lot of leaves.

Date of experience: May 11, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Colorado
1 review
0 helpful votes
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Jury is still out!
May 12, 2021

Waiting to see how my plant does this year. So far so good!

Date of experience: May 11, 2021