FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,791 reviews

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Illinois
1 review
0 helpful votes
Follow kathleen C.
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I ordered ajuga, yew and barberry. We are still waiting to see if they will take off--planted two weeks ago. The ajuga was a little rootbound, but will keep watered and gave extra time to spreading the roots. The yew demonstrates new growth. The barberry arrived with shriveled ends--providing care and waiting to see if it will snap out of it.

Date of experience: May 13, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New Jersey
1 review
0 helpful votes
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Dead tree
May 13, 2021

I received a shipment of 5 trees. Two of them looked dead. I planted them anyway. Maybe one has a chance to survive. We will see. The second one is dead. I contacted fast growing trees via email and never got a response. Ok $150 down the drain. I ordered replacement from another company. Fast Growing trees company is disrespectful to their customers. Do not do any business with them.

Date of experience: May 13, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Virginia
2 reviews
0 helpful votes
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Excellent
May 13, 2021

We have purchased from FGT several times over the years and each time our plants/trees arrived healthy and in a timely manner. After planting, each plant/tree has thrived. Our most frequent purchase has been the double knockout roses, red, yellow, and most recently pink. The pink roses planted 2 weeks ago are already blooming, and the previous roses we purchased are full grown, resilient, and provide beautiful roses each year.

Date of experience: May 13, 2021
Texas
1 review
0 helpful votes
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So far so good
May 13, 2021

So far so good. My trees arrived in great shape. It was several days before I actually planted them. They are doing very well after planting!

Date of experience: May 13, 2021
Illinois
1 review
0 helpful votes
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I understand per the notice that came in the box that due to shipping and being in a dark box that the tree will loose its blooms and leaves but after much care the tree only has 3 blooms and 3 leaves... I am very concerned it will not survive... I submitted a concern after receiving the tree but didn't receive any feedback/comments only this survey.

Date of experience: May 13, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear that and are reaching out privately to offer further assistance!

Oregon
1 review
0 helpful votes
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All four of my hazelnut trees that I ordered arrived in horribly poor condition and have never recovered. What a waste of money and a waste of time. I'll never buy from this site again!

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Indiana
2 reviews
7 helpful votes
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Almost dead
May 13, 2021

I purchased 4 ferns and. Pink Pom Pom. All four ferns were almost dead when they arrived and our poor tree looked pretty bad. We planted them, but I dont think three of the ferns are going to make it.

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New York
2 reviews
0 helpful votes
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Little tree came in good condition and I have had it for about 2 weeks now. It was a little smaller than I thought it would be... but indeed... it is 2ft tall. I am not so sure I'll see oranges this year... but certainly hope that it grows well in the 15 gallon pot I am going to transplant it into.

Date of experience: May 12, 2021
California
2 reviews
0 helpful votes
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Stick trees
May 13, 2021

When we first got them, didn't know what to think. Then we planted them and to our surprise they grew 6 inches in about 7 to 10 days! We are thrilled with them and can't wait to see them grow over our trellis. The rate that they are growing, it won't be long at all! Very satisfied!

Date of experience: May 12, 2021
Maryland
1 review
0 helpful votes
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Mixed results
May 13, 2021

Bought 4 trees, which arrived in two boxes. Upon immediate unpacking in pretty cool weather, two trees looked good and two had badly wilted leaves. I immediately watered and planted according to directions. The good looking trees appear to be getting established after a month. The two that arrived in bad shape never recovered. Leaves remained wilted and dropped. Trees appear dead. I called FGT, but no response. I must say that I am very pleased with the two trees that survived.

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

South Carolina
1 review
0 helpful votes
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Beautiful Crepe Myrtles!
May 13, 2021

Plants shipped quickly and were healthy and packaged well. I found several varieties I could not find locally.
Great experience! Have ordered 3 times!

Date of experience: May 12, 2021
Minnesota
1 review
0 helpful votes
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Pleased
May 12, 2021

Received what I ordered in good shape and delivered promptly

Date of experience: May 12, 2021
Missouri
2 reviews
4 helpful votes
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Hearty trees
May 12, 2021

Very knowledgeable customer. Service.
Fast shipping and nice tree
So far so good

Date of experience: May 12, 2021
Idaho
1 review
0 helpful votes
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Shipping
May 13, 2021

Took way to long to receive my order site said 4 to 5 days took over a week

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry for the amount of time it took for your order to arrive. Coming from Fort Mill, South Carolina to you in Idaho can take at least 4-5 days but we can not guarantee delivery dates just give our best estimate. If there is anything further We can do to help at all, please do not hesitate to make us aware. We would be more than happy to help in any way that we can!

Illinois
1 review
0 helpful votes
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Great Customer Service
May 12, 2021

Had some problems ordering online and called the 800 number. The rep helped me place my order and achieve free shipping for which I qualified. My tree and other products arrived without damage. I am very happy with the redbud tree I ordered and the tree is doing well after the first 3 weeks.

Date of experience: May 12, 2021
Arkansas
1 review
0 helpful votes
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In honor of my Dad
May 12, 2021

My Mom and I ordered this tree in memory of my Dad who passed on 5/17/20... I never considered ordering a tree online, but glad I did. It arrived promptly and in very good condition. Very happy customer.

Date of experience: May 12, 2021
California
1 review
0 helpful votes
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June plum
May 12, 2021

Plant arrived dry dead so I was greatly dissatisfied with my experience with fast growing trees

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
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Great Trees!
May 12, 2021

Very fast shipping and the Thuja Giants that we ordered are doing well! The free lilac we received was a bonus!

Date of experience: May 12, 2021
New York
1 review
0 helpful votes
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Great!
May 12, 2021

The agent was very helpful, shipping came on time. The only thing some trees where packed together which caused damage. I thought it was strange since I was charged for additional oversized package. Anyway when I called and submitted the pictures I had no problem with reimbursement. Overall I think they are great company.

Date of experience: May 12, 2021
Wisconsin
1 review
0 helpful votes
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Shipping
June 11, 2021

I have not received my shipment of trees yet! I will let you know when I get them.

Date of experience: May 12, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are sorry for the premature email! If you need anything at all, please make us aware. We would love to help!