FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,841 reviews

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Ohio
3 reviews
0 helpful votes
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Time will tell...
May 22, 2021

FastGrowingTrees packed an incomplete order, but quickly rectified it by shipping the missing tree. Good service. One of our three trees had a much less vigorous rootball on arrival, so we shall see whether it thrives. I bought the insurance so I know I can replace if it fails.

Date of experience: May 22, 2021
West Virginia
1 review
0 helpful votes
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Never again
May 26, 2021

Order two trees. Very small for the price. One is dying

Date of experience: May 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry we never received your email! We're reaching out privately to help!

Texas
1 review
0 helpful votes
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Bought 5 gallon tree. However the tree was less than 3 gallon

Date of experience: May 22, 2021
Wisconsin
1 review
0 helpful votes
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I never received my order.
May 26, 2021

I never received my order I never received my order

Date of experience: May 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately to help out with this. We're so sorry for the missing trees!

West Virginia
1 review
0 helpful votes
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Standard
May 22, 2021

The plants were one fair sized and one small. The small one dropped all its leaves but with heavy watering it put out again.

Date of experience: May 22, 2021
South Carolina
1 review
0 helpful votes
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Great tree
May 22, 2021

Great. Service and product. Tree is growing and looks so beautiful.

Date of experience: May 22, 2021
Maine
1 review
0 helpful votes
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Impressed
May 22, 2021

Purchasing plants online was questionable but was very impressed!

Date of experience: May 22, 2021
California
1 review
0 helpful votes
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Healthy
May 22, 2021

Healthy plants on arrival! Well packaged and arrived quickly. These little mulberry trees are doing well.

Date of experience: May 22, 2021
District of Columbia
1 review
0 helpful votes
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Nice gift
May 22, 2021

Well packed, delivered on time, in good shape and setting blooms on the small lilac bush. No excess plastic nor messy fill.

Date of experience: May 22, 2021
California
1 review
0 helpful votes
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Only received 12 of the 20 trees ordered... Complained and two weeks later received remaining.

Date of experience: May 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience! We have reached out privately to see what we can do to help make this right!

Maryland
1 review
0 helpful votes
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Disappointing!
May 22, 2021

I buy plants online from two companies, so wasn't expecting what I got - one rosebush completely unbound, roots exposed; and one clearly worse for wear. I planted them anyway, we'll see what happens, but I won't buy from this company again.

Date of experience: May 22, 2021
Kentucky
1 review
0 helpful votes
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Bent tree
May 26, 2021

You sent me a bent tree. And I told you. That already... you said sent pictures. I don't know how to send photos e-mail but I can through text... you did not offer that option! Was going to order another bush... but your shipping charge is outrageous... 20 dollars on a 30 dollar plant! To rich for for my blood...

Date of experience: May 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry you're having issues sending us photos! Give us a call at 1-800-973-8959 and we would be happy to walk you through it!

Ohio
1 review
0 helpful votes
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Blackberries
May 22, 2021

I ordered 3 bushes. Two of them are doing well, but one is almost dead. I planted all three in the same area, in the same manner. I have to believe one plant was just not healthy when it arrived.

Date of experience: May 22, 2021
Illinois
1 review
0 helpful votes
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Bought 6 Items
May 22, 2021

Online shopping experience was very good. Somewhat unhappy about condition plants were in once received. I ordered 4 of the same plant. They all came in one box. Each one during the shipping process seemed to have smushed together on top of the other for the 4 days it was in transit. Very mangled looking still, 2 weeks later

Date of experience: May 22, 2021
California
1 review
1 helpful vote
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I would not recommend you but any trees from this company. My fiddle tree arrived damaged and rotten and when I sought help they refused refund and wanted me to buy a warranty for store credit. Apparently I was just outside the 30 day window. The customer service was very poor, these trees are expensive and if there is a problem they will not go above and beyond to help you. The tree was shipped poorly. My fiddle tree is dying and they are unwilling to refund my money. Please do not shop with them!

Date of experience: May 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry for the inconvenience! We have reached out privately to offer some assistance!

Mississippi
1 review
0 helpful votes
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Red Sunset Maple
May 22, 2021

The tree was delivered badly damaged. However, another tree was promptly delivered to us. Good and fast service.

Date of experience: May 22, 2021
New Jersey
1 review
0 helpful votes
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Overall a good experience
May 22, 2021

Delivery was very fast and the plant looked great on arrival. One of the bamboo plants is not looking well, but we hope it will recover.

Date of experience: May 22, 2021
Pennsylvania
1 review
0 helpful votes
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Where's my plant?
May 24, 2021

I ordered a gift for my mother well before mother's day, my account was debited, but she never received her plant.
No response from company either.

Date of experience: May 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! We're reaching out to see how we can help!

Florida
1 review
0 helpful votes
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Dead Tree Branches
June 21, 2021

Not a satisfactory experience at all. Asked many times for customer service to "ensure" my tree is healthy

Date of experience: May 22, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We're reaching out to get some photos so we can assist you further!

Massachusetts
1 review
0 helpful votes
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Excited!
May 22, 2021

Can't wait for my tree to grow fruits! It arrived healthy and I'm doing my best to take care of it, hopefully I get some oranges!

Date of experience: May 22, 2021