FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,162 reviews

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New York
1 review
0 helpful votes
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Great Experience
May 28, 2021

Elvis who handled my order was a pleasure to deal with and made sure I was satisfied with my order.

Date of experience: May 28, 2021
Tennessee
1 review
0 helpful votes
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Not for me
May 28, 2021

I ordered a Dogwood, Azalea, and Tulip Poplar and received a free Japanese Maple as part of their promotion. I was home when FedEx delivered the box and opened it within the hour. All the dirt/soil was dry and hot. All four items were smooshed in one box. I believe the smaller items were injured by the larger ones. The Tulip Poplar was snapped/broken so I lost about 18 inches of growth. The Japanese Maple's leaves were dry and crunchy. It looked mostly like a long twig with some dead leaves on it. The Azalea lost a lot of branches. I had such high hopes but was severely disappointed.

Date of experience: May 28, 2021
Wisconsin
1 review
0 helpful votes
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Poorly Packaged
June 2, 2021

I love the ease of shopping for things online and finding exactly what I want – often shopping in a store in limited and have to settle because it's all that's available. So, I made an assumption that this could be that simple... it wasn't.

After spending roughly 8 days in a box, in various vehicles the four plants arrived. Everyone of them had extreme trauma. All of them had fallen out of the containers, dirt loose in a bag and the roots dry and exposed.

Stems were broken, leaves were wilted and some had already turned brown.

Officially - they are all still alive. We water them and care for them 2-3x/day. But they look terrible, many leaves are now black, and totally dead. Some parts of the plants are ok, some parts are droopy. Instead of getting a local plant that could thrive over the summer we have plants that will not really be doing well until next season if they make it.

In short, I'd never take the chance again. I'll buy local / drivable.

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants didn't travel well! Typically they do recover after just a couple of weeks so keep us posted so we can cover them for you!

North Carolina
2 reviews
0 helpful votes
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Found B B shortly after building new home on barren lot. Things are now envy
On my street, the variety and the quality have just been what one expects but seldom finds. Thank you BRIGHTER BLOOMS. I am not finished yet, probably will never be but what.

Date of experience: May 28, 2021
Florida
1 review
0 helpful votes
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Happy trees
May 28, 2021

The two trees that I ordered were delivered on time by FedEx. One of the trees was a little beat up during the transport but considering the means of transport I guess one should expect some damage. Overall I'm very pleased with Fast Growing Trees!

Date of experience: May 28, 2021
California
1 review
0 helpful votes
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Late delivery
June 2, 2021

Bad service. Late delivery. Trees held up in deliver without water or sun.

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We apologize for your experience! Because we are shipping live plants, we advise against returning them. The time spent shipping to and from the customer will severely weaken or kill the plants. Because of this we do charge a restocking fee if you decide not to accept the delivery.

Mississippi
1 review
0 helpful votes
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I ordered 4 one gallon pots on 2 orders@ 39.95/pot I received quart pots you sell for $24.95/pot 2 were dead the other 6 look very bad.

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry for how your plants arrived! We have some replacements on their way!

Virginia
2 reviews
0 helpful votes
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Mission Olive trees
May 28, 2021

The trees came packaged well. They arrived healthy and look great!

Date of experience: May 28, 2021
Texas
1 review
0 helpful votes
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Tuscarora Crepe Myrtle
June 2, 2021

We asked about the 5 gal size tree before ordering and when the tree arrived it was much smaller than described. It was shipped later than expected and arrived damaged. We reported this to customer service and were very disappointed in their response. We will not recommend fast growing trees to anyone and will not order again. Very disappointing experience.

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that this was not handled properly and that your plant was not satisfactory! We have a replacement on its way!

Illinois
1 review
0 helpful votes
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Mandarin tree
June 2, 2021

Tree is dying slowly. Seems like it never had a chance. I have nearly 40 plants, haven't lost one yet. This will be the first to die.

Pretty disappointed in my purchase

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree is struggling! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

California
1 review
0 helpful votes
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I got dozens of emails before my order even arrived. I reset my preferences to get email once a month, but the emails continued to come. Then I unsubscribed and they still continued to come. At least daily. I unsubscribed again and they finally stopped. Spamming new customers with a flood of emails is not a way to make a good impression.

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! Thank you for the feedback!

Oklahoma
1 review
0 helpful votes
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Awesome
May 28, 2021

The trees looks wonderful and are still thriving. So awesome! Thanks so much

Date of experience: May 28, 2021
California
1 review
0 helpful votes
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Received my Plumeria tree and 3 plants. All but one looked destroyed. Customer service was great with advice and why they looked dead. Now it's a wait and see process.

Date of experience: May 28, 2021
Georgia
1 review
0 helpful votes
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Best available plants
May 28, 2021

The plants are always better than what you expect. They're packaged well, arrive in great condition, and are already thriving.

Date of experience: May 28, 2021
Georgia
1 review
0 helpful votes
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Plants not surviving
June 2, 2021

4 of the 10 Pencil scrubs are not doing well even though they are planted next to each other in the same soil and watered the same way. The leaves are drying up and are stiff to touch and falling.

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are struggling! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Tennessee
1 review
0 helpful votes
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The Best -- Service and Product
May 28, 2021

I was blown away with everything -- packaging, receipt and the TREES! FastGrowingTrees will be my go to from now on without hesitation. Fantastic Fantastic Fantastic!

Date of experience: May 28, 2021
Massachusetts
1 review
0 helpful votes
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Very Satisfied
May 28, 2021

When I called they we're very helpful and answered all my questions. I received my Nallie Hollys and I was very pleased with how they we're shipped and looked. I've planted them and they look awesome.

Date of experience: May 28, 2021
Massachusetts
2 reviews
0 helpful votes
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Extremely happy and satisfied
May 28, 2021

I bought a peach tree, delivered fast, packaged w/ care and tree is healthy and thriving. I'm so happy.

In the past I bought bare-root trees and I'm happy with those but I wanted a tree that wasn't a bare root and grown a bit.

You'll be very happy with your purchase.
I also bought another fruit tree (Asian pear tree) it's being delivered in couple days,

Date of experience: May 28, 2021
Connecticut
1 review
0 helpful votes
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Green Giant Thuja Purchase
May 28, 2021

We were very happy with the trees we received. We had ordered 38 Green Giant Thuja's. Was impressed how healthy the trees were. We did have an issue with shipping which was due to FedEx misplacing 4 trees. When we received them we then planted, but due to the delay they didn't seem to be doing so well. Contacted Fast Growing Trees and without hesitation they replaced the 4 Trees. Can't ask for anything more than that. Great Customer Service as well. I have no hesitation in recommending Fast Growing Trees.

Date of experience: May 28, 2021
Massachusetts
2 reviews
0 helpful votes
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Feel very ripped off
June 2, 2021

First tree arrived broken and dried
Second replacement tree quite tiny and dry
Should have purchased elsewhere for 1/3 the price
Definitely poor purchase

Date of experience: May 28, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement arrived! We have sent a private message to get some photos so we can take a look and help out!