FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,564 reviews

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Virginia
2 reviews
0 helpful votes
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Mission Olive trees
May 28, 2021

The trees came packaged well. They arrived healthy and look great!

Date of experience: May 28, 2021
Texas
1 review
0 helpful votes
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Tuscarora Crepe Myrtle
June 2, 2021

We asked about the 5 gal size tree before ordering and when the tree arrived it was much smaller than described. It was shipped later than expected and arrived damaged. We reported this to customer service and were very disappointed in their response. We will not recommend fast growing trees to anyone and will not order again. Very disappointing experience.

Date of experience: May 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that this was not handled properly and that your plant was not satisfactory! We have a replacement on its way!

Illinois
1 review
0 helpful votes
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Mandarin tree
June 2, 2021

Tree is dying slowly. Seems like it never had a chance. I have nearly 40 plants, haven't lost one yet. This will be the first to die.

Pretty disappointed in my purchase

Date of experience: May 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree is struggling! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

California
1 review
0 helpful votes
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I got dozens of emails before my order even arrived. I reset my preferences to get email once a month, but the emails continued to come. Then I unsubscribed and they still continued to come. At least daily. I unsubscribed again and they finally stopped. Spamming new customers with a flood of emails is not a way to make a good impression.

Date of experience: May 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear this! Thank you for the feedback!

Oklahoma
1 review
0 helpful votes
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Awesome
May 28, 2021

The trees looks wonderful and are still thriving. So awesome! Thanks so much

Date of experience: May 28, 2021
California
1 review
0 helpful votes
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Received my Plumeria tree and 3 plants. All but one looked destroyed. Customer service was great with advice and why they looked dead. Now it's a wait and see process.

Date of experience: May 28, 2021
Georgia
1 review
0 helpful votes
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Best available plants
May 28, 2021

The plants are always better than what you expect. They're packaged well, arrive in great condition, and are already thriving.

Date of experience: May 28, 2021
Georgia
1 review
0 helpful votes
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Plants not surviving
June 2, 2021

4 of the 10 Pencil scrubs are not doing well even though they are planted next to each other in the same soil and watered the same way. The leaves are drying up and are stiff to touch and falling.

Date of experience: May 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are struggling! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Tennessee
1 review
0 helpful votes
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The Best -- Service and Product
May 28, 2021

I was blown away with everything -- packaging, receipt and the TREES! FastGrowingTrees will be my go to from now on without hesitation. Fantastic Fantastic Fantastic!

Date of experience: May 28, 2021
Massachusetts
1 review
0 helpful votes
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Very Satisfied
May 28, 2021

When I called they we're very helpful and answered all my questions. I received my Nallie Hollys and I was very pleased with how they we're shipped and looked. I've planted them and they look awesome.

Date of experience: May 28, 2021
Massachusetts
2 reviews
0 helpful votes
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Extremely happy and satisfied
May 28, 2021

I bought a peach tree, delivered fast, packaged w/ care and tree is healthy and thriving. I'm so happy.

In the past I bought bare-root trees and I'm happy with those but I wanted a tree that wasn't a bare root and grown a bit.

You'll be very happy with your purchase.
I also bought another fruit tree (Asian pear tree) it's being delivered in couple days,

Date of experience: May 28, 2021
Connecticut
1 review
0 helpful votes
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Green Giant Thuja Purchase
May 28, 2021

We were very happy with the trees we received. We had ordered 38 Green Giant Thuja's. Was impressed how healthy the trees were. We did have an issue with shipping which was due to FedEx misplacing 4 trees. When we received them we then planted, but due to the delay they didn't seem to be doing so well. Contacted Fast Growing Trees and without hesitation they replaced the 4 Trees. Can't ask for anything more than that. Great Customer Service as well. I have no hesitation in recommending Fast Growing Trees.

Date of experience: May 28, 2021
Massachusetts
2 reviews
0 helpful votes
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Feel very ripped off
June 2, 2021

First tree arrived broken and dried
Second replacement tree quite tiny and dry
Should have purchased elsewhere for 1/3 the price
Definitely poor purchase

Date of experience: May 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement arrived! We have sent a private message to get some photos so we can take a look and help out!

Wisconsin
1 review
0 helpful votes
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Great products and service!
May 28, 2021

Great products! Arrived promptly with directions. One tree never arrived. Customer service was easy to reach with a quick phone call. They promptly shipped a replacement tree! Great overall experience! Highly recommend!

Date of experience: May 28, 2021
Missouri
1 review
0 helpful votes
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Very Helpful
May 28, 2021

They were extremely helpful in refunding some trees that didn't make it a full year.

Date of experience: May 28, 2021
Virginia
1 review
0 helpful votes
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Title
May 28, 2021

The tree sat on the porch in the sun for a few days, I did not know it was there, never got an email that it had shipped, it was somewhat wilted but came back after I got it wet

Date of experience: May 28, 2021
North Dakota
1 review
0 helpful votes
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Tree planting
June 2, 2021

Planted both trees when they arrived. Watered both. Root system on apricot tree did not look good.
Cherry tree looks good, apricot tree dried up does not look like it will live.

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Mostly happy
May 28, 2021

I ordered 4 trees, 2 crepe myrtles, and some day lilies. All arrived on time, but the box was crushed. Luckily the plants inside had been very well packed and were still in good shape. All were planted the next day. One of the myrtles died within days, and one of the eucalyptus is struggling to survive. Otherwise, we are very pleased

Date of experience: May 27, 2021
New York
2 reviews
0 helpful votes
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Weeping Willow trees
May 28, 2021

It was so easy to order and the trees came quickly. They were easy to plant - we will watch them over the next year and see how they grow.

Date of experience: May 27, 2021
Nebraska
1 review
0 helpful votes
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Not a happy customer
June 2, 2021

First my plants were shipped to Texas to someone else then when I called the company back and received my palm trees they are nothing like what is pictured. Very disappointed

Date of experience: May 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your palm trees are not satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!