FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,058
shipping
245
quality
12,364
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144,630 reviews

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North Carolina
3 reviews
0 helpful votes
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One tree was in bad shape
June 10, 2021

I trimmed it to clear away the dead branches, watered and fed it and it is doing well.

Date of experience: June 8, 2021
New York
2 reviews
0 helpful votes
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Excellent service
June 8, 2021

Ordered a sweet bay magnolia and it arrived well packed and exactly on time. We planted it right away and already seeing growth. Planning on ordering more plants as we decide what other plants we want.

Date of experience: June 8, 2021
Massachusetts
1 review
0 helpful votes
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Uncertainty
June 10, 2021

I planted two weeks ago and followed directions to a T. The 3 leaves that were on top fell off and it's now just a stick in the ground. Hoping it takes

Date of experience: June 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plant! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Overall good
June 8, 2021

The plants came on one long box, strangely they were included from both sides (so one side is upside down), not one sided, so the soil fell out. Not sure why it didn't come in 2 boxes so you know what is up and down. It was very much squeezed together. The plants are nice but small. Especially the palm and fig tree I expected to be larger.

Date of experience: June 8, 2021
Virginia
1 review
0 helpful votes
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Arrived quickly
June 8, 2021

All three trees were well packaged and arrived quickly. I must say that even though I knew I was buying the smallest size, I am still surprised, a few weeks later as I look out at these tiny guys, by how petite they are!

Date of experience: June 8, 2021
Oklahoma
1 review
0 helpful votes
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Rose of Sharon
June 8, 2021

The tree came beautifully packaged and ready to plant.

Date of experience: June 8, 2021
New Mexico
1 review
0 helpful votes
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Honest people.
June 8, 2021

FastGrowing Trees canceled my order and refunded our order because the product we ordered didn't meet their standards.

Date of experience: June 8, 2021
Ohio
1 review
0 helpful votes
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Guaranteed 1-2 business shipping was not guaranteed and shipped nearly 8 business days later only to arrive with the leaves falling off and me still trying to rescue the poor tree.

Date of experience: June 8, 2021
Nevada
1 review
0 helpful votes
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Peach tree purchase
June 8, 2021

My experience was great. My peach tree arrived in a timely manner and was a bit traumatized but bounced back quickly and is now doing really well.

Date of experience: June 8, 2021
Missouri
1 review
0 helpful votes
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BEAUTIFUL PLANTS!
June 8, 2021

I received these flowers absolutely perfect! Healthy and wonderful! Absolutely recommend!

Date of experience: June 8, 2021
New York
1 review
0 helpful votes
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Product review
June 8, 2021

This being my first order from Fast Growing Trees I was a bit cautious even though they had a good rating on their site and only ordered one item. I ordered the Myers Lemon bush in the quart container. It was easy to place the order, easy to check out through paypal. I got emails about my order on confirmation, shipping, and expected delivery. All easy and clear. My bush arrived, well packaged without any damage and instructions on what to do next with my bush.

Date of experience: June 8, 2021
Tennessee
1 review
0 helpful votes
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Not a great delivery
June 8, 2021

I ordered four trees total. Of the four, only one arrived looking healthy. The leaves on the other three were wilting and had limbs completely broken off. I planted them immediately, but I'm not sure whether all four will make it.

Date of experience: June 8, 2021
New Hampshire
1 review
0 helpful votes
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Ripped off
June 9, 2021

The plants that showed up in no way represented what was on the website. Way over priced, one of them is dead. I could get what I saw on the website at Home Depot for $10 not the $40 I paid. When I entered the promo code it wiped out the free shipping. I have contacted my state attorney general and the better business bureau.

Date of experience: June 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and are reaching out privately to help!

Illinois
1 review
0 helpful votes
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Experience
June 8, 2021

Purchasing the tree on line was east and hassle free and the delivery to the house was convenient

Date of experience: June 8, 2021
Pennsylvania
1 review
0 helpful votes
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Great Customer Service
June 8, 2021

I recontacted FastGrowingTrees regarding a hydrangea bush that was not the color I had ordered. Upon confirmation by the company, I was quickly shipped another bush. Appreciate this kind of service./BJ

Date of experience: June 8, 2021
North Carolina
2 reviews
0 helpful votes
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Love the Crabtree!
June 8, 2021

Admittedly I had low expectations in ordering a 6' Crabtree online. FastGrowingTrees.com exceeded my expectations rations. They shipped it fast, it arrived with no damage, and came with planting instructions. Looks great In-N-Out yard and look forward to it maturing and producing beautiful spring flowers!

Date of experience: June 8, 2021
North Carolina
1 review
0 helpful votes
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Terrible experience. I order trees it takes 2 months to receive half of the trees I ordered. I call about second half and get told they ship tomorrow 3 times this happend finally last time I get told the trees I wanted are no longer available until 2022 I just want my money back but they keep talking and get me to take different trees instead. Now the different trees show up half the size of what I wanted been in the ground a few weeks and look like they are dying. Oh and now I get an email saying the trees I originally ordered are back in stock.

Date of experience: June 8, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Ohio
1 review
0 helpful votes
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Highly Satisfied
June 8, 2021

We bought a Shademaster Honey Locust tree on this website because we couldn't find any nurseries in our area that sell them. It is a good sturdy tree and looks great. Hopefully I can keep it growing!

Date of experience: June 8, 2021
Illinois
1 review
0 helpful votes
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Great Customer Service
June 8, 2021

I ordered 3 bushes and 2 trees. I received my bushes quickly but not my trees. When I emailed customer service, they quickly explained that the trees did not pass quality inspection and could not be shipped. They were able to refund my payment for the trees quickly. I will look at FastGrowingTrees.com again.

Date of experience: June 8, 2021
California
1 review
0 helpful votes
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After numerous phone calls finally getting a hold of you your callback system is terrible to the trees came with broken branches and leaves broken free delivery doesn't mean you cram two trees in one box

Date of experience: June 8, 2021
Cassidy M. FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.