FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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Washington
1 review
0 helpful votes
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The Dragon Fruit cactus seems to be doing fine but I ordered a one gallon pineapple tree and received a quart sized plant that so far may or may not make it.

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants aren’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Idaho
1 review
0 helpful votes
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2 out of 3 died
June 21, 2021

Ordered 2 cherry trees and an avocado tree, both cherry trees looked measly when they arrived and quickly died even with watering and nurturing care. Not very happy with the first experience but I'll give it one more try

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees didn't thrive! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
1 review
0 helpful votes
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Nice tree good price
June 13, 2021

Trees were just as described. Shipping was fast and efficient. Great price.

Date of experience: June 13, 2021
New Jersey
1 review
0 helpful votes
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Meyer lemon tree
June 13, 2021

I bought the Meyer lemon tree and sent it to my daughter in law for her birthday, it shipped quickly and when it arrived it was extremely healthy, and she loved it!

Date of experience: June 13, 2021
New York
1 review
0 helpful votes
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Nice tree!
June 13, 2021

The tree sent to me was healthy and mostly in good condition, the pot was missing some soil but it was no issue since it was transplanted right into a new one. It's very tall (over 5 ft), and is a bit lopsided but it's healthy and adjusted well. Overall very pleased with my purchase, as well as with the shipping quality!

Date of experience: June 13, 2021
Iowa
1 review
0 helpful votes
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Trees in good shape
June 13, 2021

It took a little longer than scheduled, but my trees arrived in good shape and seam to be doing well after a few weeks. Excited to get some fruit hopefully in a few years.

Date of experience: June 13, 2021
Texas
1 review
0 helpful votes
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Dead on arrival
June 21, 2021

The pecan tree was approximately 2 inches too big for the box so it appears someone just snapped it off to fit. The pecan tree did not have a leaf on it. Just one long stick (very disappointing for a tree that cost $149.00). The Stella and Black Tartarian cherry trees had leaves that were very wilted. They were planted immediately and it has been nearly a month and they are not showing much improvement. I ordered a tree from another company as a gift for a friend and the difference was amazing. Her tree came healthy, beautiful and well packed. I would not order from FastGrowingTrees again.

Date of experience: June 13, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear how your trees arrived! We have reached out so we can help with your trees!

Minnesota
1 review
0 helpful votes
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Beautiful and healthy
June 13, 2021

My 4 Taylor Junipers arrived beautiful and healthy. But I didn't expect the free Crape Myrtle. It was a tiny stick with one leaf. I didn't give it much of a chance but I put it in a pot with sunshine and water and within 2 weeks it was covered in leaves and thriving. I'm so excited to see this little guy grow.

Date of experience: June 13, 2021
Texas
1 review
1 helpful vote
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Beautiful Crape myrtle trees
June 21, 2021

The trees seemed smaller then I expected. When the package arrived one of the crepe myrtle trees in the box had hardy any potting soil inside it's plastic bucket and most of it was in the bag. This same tree survived the trip to my house, but lost at least 2 inches of growth that wilted, dried up and fell off due to no potting soil in its pot during transit. Overall the trees are growing well, but one of them lost some growth.

Date of experience: June 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plant arrived! We have reached out privately to help!

New York
1 review
0 helpful votes
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I ordered a 7 foot pear tree and Hollywood Hibiscus this year and both are thriving well so far. First of all, packaging and shipping trees is not an easy business to be in, and on top of that any issues can come up in the days following the shipment. This is where the customer service becomes critical. Fast growing trees responded to the reported issues timely and resolved any concerns immediately. Fantastic customer service and terrific variety of plants to chose from

Date of experience: June 12, 2021
New Jersey
1 review
0 helpful votes
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Horrible packaging
June 21, 2021

The two lavender topiaries arrived severely damaged and will likely die. I can not understand why these were packaged with the two hydrangeas. The hydrangeas were securely staked and protected and the topiaries were staked w a "toothpick". As a result the stems of the topiaries were cracked and bent at a 90 degree angle.

Date of experience: June 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Maryland
1 review
0 helpful votes
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Not Happy with product
June 21, 2021

Trees leaves were brown and had fallen off in the box.

Date of experience: June 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived! Please keep us posted on how it's doing so that we can assist you further if it does not recover!

New Mexico
1 review
0 helpful votes
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Waiting to see
June 21, 2021

The site and ordering was great, got the trees and got them into to holes I had dug out and ready prior to their arrival. I'm not sure if it's shock but am waiting to see how they do but optimistic they will be fine and come back in full force.

Date of experience: June 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Pennsylvania
4 reviews
0 helpful votes
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Reliable live plants
June 13, 2021

I am greatly appreciative of the condition my plants are packed. Not a lot of people are able to plant as soon as plants arrive. Sometimes one orders cause you may no longer have a particular plant available.

Date of experience: June 12, 2021
Wyoming
1 review
0 helpful votes
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Maples
June 13, 2021

Shopping and shipping were impressive. However, the king crimson came with about 3 leaves on it and they were dried and crispy. The tree is a little rough looking so I'm hoping it's going to make it.

The autumn blaze we bought looked amazing. Full of leaves and life. A bit disappointed in the king crimson.

Date of experience: June 12, 2021
Pennsylvania
1 review
0 helpful votes
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Sky Pencil Holly
June 12, 2021

I've shopped here before and never had a problem. I ordered 5 plants this time and a couple aren't doing very well.

Date of experience: June 12, 2021
New York
1 review
0 helpful votes
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Very disappointed
June 21, 2021

I spent over $350 on two trees, a weeping cherry tree and a Japanese maple. They delivered both trees in one very narrow box jammed in there, which is absolutely ridiculous. How can you deliver two very expensive trees inside a narrow box. As a result the weeping cherry tree is as damaged. The Japanese maple, which I paid over $120 for was about 12 inches high. A rip off! Never again will I use this company!

Date of experience: June 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New York
1 review
0 helpful votes
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Lemon & avocado trees
June 12, 2021

Trees are packed well, minimal damage as stated but shipping takes too long.

Date of experience: June 12, 2021
New York
1 review
0 helpful votes
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The honey suckle bush dirt was completely spilled with all roots exposed and dry. It is struggling since i replanted. The 2 bushes were fine. Another problem they tried to deliver to 630 Centre Street instead of 638 Centre Street so it took many phone calls and an extra day to receive them. In the future I will shop locally.

Date of experience: June 12, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plants aren’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Virginia
1 review
0 helpful votes
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Good bushes but small
June 12, 2021

The holly bushes were nice, but the container didn't look like the gallon that I know. They assured me it was correct, but I expected larger plants. In the future I'll probably go to a local shop so I can see the size.

Date of experience: June 12, 2021