FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,762 reviews

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Florida
3 reviews
0 helpful votes
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Crepe Myrtle trees
June 29, 2021

My trees arrived very quickly in excellent health. Thank you

Date of experience: June 28, 2021
New York
1 review
0 helpful votes
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Luv my trees
June 29, 2021

Quick delivery, healthy trees. I'm pleased to say that after just a month, our trees have put on leaves and are growing!

Date of experience: June 28, 2021
Minnesota
1 review
0 helpful votes
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Good Product, Poor Execution
July 2, 2021

I purposefully asked for delivery date when I would be home (weekdays), yet my tree arrived on a weekend when I was out of town. I understand shipping can vary, but would've expected they'd account for that risk and ship a day or two earlier just in case. Tree appears to have survived after sitting on my hot porch in a box all weekend, but was a key mistake on their part when I overtly told them of my set times for delivery.

Date of experience: June 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry! Unfortunately we do not have any control over the carrier and when they deliver. You can go to their site and request a specific date/time for drop off!

California
1 review
0 helpful votes
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Way Too Expensive
June 28, 2021

I can't believe I spent over $100 on these tiny trees. I found something 5 times the size of these at our local nursery a week after I bought these. Lesson learned.

Date of experience: June 28, 2021
Ohio
1 review
0 helpful votes
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Dwarf Lilac
June 28, 2021

Quick delivery. Received product as ordered. Easy on line ordering.

Date of experience: June 28, 2021
Nevada
1 review
0 helpful votes
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Tree arrived dead
July 2, 2021

I have complained but no one helps me
At this point I'm pissed

Date of experience: June 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that we didn't receive your email! We are reaching out privately to help!

Florida
1 review
0 helpful votes
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Two of the six container hostas had their crowns smashed by the others. The same day I emailed FastGrowingTrees, they not only replaced the two, but added on the other four in the order. In a matter of three days, my replacements were here.

Date of experience: June 28, 2021
New York
1 review
0 helpful votes
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Great experience
June 28, 2021

I have ordered twice in rapid succession. The plants were in excellent condition and the packaging for transit was superior. And, the delivery time was VERY speedy. A great experience all around and we will be repeat client for sure.

Date of experience: June 28, 2021
Oregon
1 review
0 helpful votes
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Sad tree
July 2, 2021

One tree started to brown within 3 days after planting it.

Date of experience: June 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Washington
1 review
0 helpful votes
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Broken Plants
July 2, 2021

My experience was not good. Three of the plants were broken and just got disgusted with the whole procedure. I tried calling with no luck. I will not use FastGrowing Trees again.

Date of experience: June 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Ginko and lemon tree
June 28, 2021

Both trees arrived quickly and in perfect shape! Very satisfied!

Date of experience: June 28, 2021
Wyoming
1 review
0 helpful votes
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Small almost dead plants
June 29, 2021

My trees arrived and they were small spindles with leaves barley alive.

Date of experience: June 28, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Wisconsin
1 review
0 helpful votes
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Shipping was very fast, I ordered the tree on Sunday and it was delivered two days later.

Date of experience: June 27, 2021
New York
1 review
0 helpful votes
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Key lime tree
June 29, 2021

I was expecting a bit more bushy though the plant was in one single 10-12 inch healthy branch with roots.

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
1 review
0 helpful votes
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South Texas Christmas palm
June 28, 2021

Ordered 2palms arrived in 4-5 days in a box neatly wrapped got em in the ground and are doing great!

Date of experience: June 27, 2021
Pennsylvania
1 review
0 helpful votes
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Extremely happy client
June 28, 2021

Well packed, well delivered and healthy plants that came so fast I couldn't believe it!

Date of experience: June 27, 2021
Pennsylvania
1 review
0 helpful votes
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Great product
June 28, 2021

My two pear trees arrived within days of order and in great condition! Excellent packing method and trees were in really good shape with the root ball still damp. Planted same day and trees are doing well!

Date of experience: June 27, 2021
New York
1 review
0 helpful votes
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Easy trees
June 27, 2021

So far so good... nothing out of the ordinary. All arrived boxed neatly with no issues.

Date of experience: June 27, 2021
Colorado
1 review
0 helpful votes
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I recvd dead $19.99 plants
June 29, 2021

Overpriced for the size of the plants. Took way too long to get them and when I did they were dry and dead

Date of experience: June 27, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Texas
1 review
0 helpful votes
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One tree arrived and is doing good. One arrived half dead and did die - I communicated this to you and you told me it was delivery shock and it would be better. It is now dead.

Date of experience: June 27, 2021