FastGrowingTrees.comReviews 33,051

Ordering was quick and easy. Unfortunately I did not opt for the long warranty and my plants died. I think my problems were soil related. I am trying again

Excellent Customer Service. One of the larger Evergreen Trees I ordered & received was delivered in a large, tall box that was badly damaged. My family & I agreed, the damage occurred during transit. We were very concerned that the tree might be damaged. I called Customer Service immediately prior to opening the box to view the trees condition. The representative asked for my information. He was able to see the picture clearly taken by FedEx/UPS upon delivery. The representative was assigned to my purchase, saw ALL of the information, then guided me through my next steps. My representative assured me that if there was ANY visible damage to the tree... a new replacement would be sent immediately. Fortunately, to my delight, there was no visible damage to my tree. My "new addition" to our home was absolutely beautiful. Lush, healthy baby Evergreen tree had survived. I believe my tree survived due to the amazing, thoughtful packaging by Fast Growing Trees. My 2 trees were planted the next day, and appear to be thriving. We had lots of rain with strong winds, with colder temperatures the next couple of days... My "babes" withstood the whole ordeal. Due to this very PLEASANT, PROFESSIONAL experience with Fast Growing Trees Customer Service & Product Quality, I've just ordered 2 more Evergreen Trees. I will write an update...
Thank you Fast Growing Trees

I placed an order for thirty two arbor vities months before I intended to plant them. I could not figure out how to choose my delivery date online so I ended up calling. Despite the fact that it was a sunday, I got a return call in short order. The agent I chatted with reassured me about a delivery date and we also chattrd about the planting and kind of care I needed ahead. It felt like I was talking to an old friend. My plants are now in ground and doing well.

Everything thing I have purchased from Fast Growing Trees has done very well. Except for a rose bush and a tree. I recommend thier products to everyone. But when it came to the tree. I was disappointed by customer service. I actually purchased 2 of the trees. The other is thriving and doing great... purchased at the same time... I just wish they would have replaced the tree. They one year guarantee had to have been on my order as the order was a very large order of several things not just the trees but they told me No..

I tried to file a claim but to no avail because my son who is the recipient forgot to take photos of the dead trees before pulling them. I have ordered 14 trees from you and I would expect you would trust me that two had died.

I did a large order for some shrubs and trees last year to decorate my new house's landscape. This included a Coral bark Japanese maple. It was everything I dreamed of. I was so excited when it leafed out this past spring and was looking stunning, meaning it had survived our rather harsh winter we had just had. Then, randomly, over a two day period it dropped all of its leaves. Now the beautiful red bark has turned black in patches all over it. I was disappointed it died 2 weeks past the one year warranty. Especially after it had fully leafed out and was looking amazing. However, I still called customer service to find out if they could give insight to what may have happened before I decided to try again or not. To my delight, being so close to warranty, they offered to still replace the tree! It was truly great to deal with them and how very understanding of my situation they were. 10/10 for customer support and honoring the warranty. I recommend this place to anyone that mentions needing to landscape.

I have purchased from Fast Growing Trees several times over the years. They have anything your mind can dream up, whether species, size, or price. I have been trying to find an elderberry bush locally at nurseries with no luck. Of course FGT has them. I just ordered two and they will arrive next week! The wait is over! Thank you FGT!

Excelente vendedor y Excelentes productos

I have purchased so many plants from local nurserys, farms, online vendors and I have to say the convenience, quality, variety and pricing from FastGrowingTrees.com is unparalleled! I am loving every plant or tree I have purchased, they have survived and thrived and I keep coming back for more!

Dozens of plants/trees: Very infrequent packaging problems which were quickly remedied, excellent selection, SUPERB customer service every single time. A++++

Most of the plants/trees have thrived. If I struggled with keeping them healthy and alive the customer service has ALWAYS been extremely helpful.

I bought Thuja Green Giant in the past, and they looked somewhat stressed upon arrival. Several weeks after being planted—and pampered—they developed a greenish blue fungus and eventually died, so I was very hesitant to make another online purchase for plants that have to be shipped.

Easy to use website, good quality and selection. I have used other places, and will only stick with fast growing trees at this point

Very easy to order my plant and so many fruit to choose from.

The trees I bought last year were very well packaged. I was planting 26 Giant thujas and needed to know what to expect on the root ball size, as I was wanting to have all of the holes dug before the trees arrived so I could get them in the ground quickly. The customer service rep helped me with this

Ordered what I needed. Trees were delivered on schedule and are healthy and thriving.

Selection and delivery excellent. Great customer service.