FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
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146,298 reviews

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Illinois
1 review
0 helpful votes
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My garden
July 25, 2021

Very good no complaints. Got my roses and pear tree fast. My roses are already blooming. Would recommend

Date of experience: July 25, 2021
Florida
1 review
0 helpful votes
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Rose bush
July 28, 2021

Rose bushes ordered were not very healthy and still are struggling...

Date of experience: July 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your roses are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Ohio
1 review
0 helpful votes
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Arrived fast a healthy
July 25, 2021

Have used it many times and will do again love the variety

Date of experience: July 25, 2021
Washington
1 review
0 helpful votes
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Shocked and damaged trees
July 28, 2021

Size and condition of trees were not what I expected. Broken branches and severely shocked. I shared photos to Fast growing trees.com and they said it was "normal" and gave me a small credit. One of the trees is not recovering and will clearly die. Unsure the recourse yet. This is the risk of buying on line.

Date of experience: July 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! Shipping stress can cause plants to drop leaves but almost always make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Iowa
1 review
0 helpful votes
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Nooooo! No stars!
July 28, 2021

I spent $200 on a tree I had been looking for locally for a long time.
It came with the base being brown and the needles falling off. We were going through a heatwave so I didn't think much of it. Going through a medical issue and my green thumb neighbor suggested after 2 initial days of inside care to pot it on my deck so that I was able to take care of it. (Was semi mobile. Didn't expect to be in this situation when I ordered tree)
Tree got worse and I called in for help. I was told I would be contacted & to send a photo. (I was a few days after the month guarantee.) I was looking for help that's all. Nothing. Sent in another msg and updated photo through "contact". Nothing.
Tree is dead and sent in another msg and updated photo. Nothing.
Sent a comment on FB. NOTHING. Sent another FB comment. NOTHING.
Shop locally. I had already by passed any bad reviews thinking they were unlucky complainers... sorry. They were correct.

Update. CS responded on here that they reached out privately. They did not. I had to respond to the comment. I was asked to send another photo of the now dead tree. There was no photo upload option so I directed them back to their own contact us site and directed it to the representative on here... Rachael S. No reply.

Date of experience: July 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we didn't get your photos! We have reached out privately to get those photos so we can help your tree!

Colorado
2 reviews
0 helpful votes
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Banana trees
July 25, 2021

Very impressed at the promptness of the delivery and plants were in great shape. Growing like a wild weed in two weeks.

Date of experience: July 25, 2021
Illinois
1 review
0 helpful votes
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So happy!
July 25, 2021

Ordered several different items - trees and plants. They all arrived quickly and in great shape. They have been planted for about 3 weeks now and I couldn't be happier.

Date of experience: July 25, 2021
Colorado
1 review
0 helpful votes
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Backus Sugar Maple
July 25, 2021

Tree arrived in an efficient time. Packaged well and looked great once planted. Thanks so much. Maybe a Princeton Gold Norway next year

Date of experience: July 25, 2021
Washington
1 review
0 helpful votes
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Great online service for plants!
July 25, 2021

Easy to order, fast shipping and happy, healthy plants! Have already placed a second order!

Date of experience: July 25, 2021
Alabama
1 review
0 helpful votes
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Warranty
July 28, 2021

First tree died shortly after receiving. The process to have it replaced was laborious and frustrating. However, they eventually sent a replacement and it is doing fine. I do have a nice tree but the replacement shipping almost doubled the amount I have in the living tree. Read the fine print!

Date of experience: July 25, 2021
Colorado
1 review
0 helpful votes
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New streetside tree
July 25, 2021

My overall buying experience was great. The tree is a little smaller than we imagined, but hope it grows as fast as advertised. The top came bent. We're hopeful it will straighten.

Date of experience: July 25, 2021
Utah
2 reviews
0 helpful votes
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Very Nice Trees
July 25, 2021

The Arizona Cypress trees we bought were delivered promptly and in great condition. So far, they are doing well in our very dry, hot area.

Date of experience: July 25, 2021
Oregon
1 review
0 helpful votes
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Satisfied customer!
July 25, 2021

I am very satisfied with all the trees I have ordered from FastGrowingTrees.com. All trees are very much alive in my yard after two weeks of having them, so overall experience is great!

Date of experience: July 25, 2021
North Carolina
1 review
0 helpful votes
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Perfectly packed
July 25, 2021

As a flower farmer, I've seen my share of poorly packed live plants. My two cherry trees looked healthy and the packaging was superb!

Date of experience: July 24, 2021
New York
1 review
0 helpful votes
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Peach Tree
July 24, 2021

Delivered in a timely manner. Tree was planting ready and in good health.

Date of experience: July 24, 2021
Virginia
1 review
0 helpful votes
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One of the trees is about to die.
July 24, 2021

Trees were much shorter than what I paid for to begin with. I followed the instructions for planting. Now one of the trees is about to die.

Date of experience: July 24, 2021
Texas
1 review
0 helpful votes
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Overcoming a Texas freeze.
July 24, 2021

I looked all over for Meyers lemon trees. FGT contacted me. I knew lt would take some time but they didn't tell me trees had to come from a Texas nursery. When the trees finally arrived they were really small. No lemons for a couple of years I guess.

Date of experience: July 24, 2021
New Jersey
1 review
0 helpful votes
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Sub-par plants
July 24, 2021

I knew I was taking a chance with online plants, and basically it was a waste of money. The plants received were very disappointing.

Date of experience: July 24, 2021
Washington
2 reviews
0 helpful votes
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The tree arrived in good time, and I was only mildly surprised to see that the tree reminded me of the Christmas tree that Charlie Brown always gets - just a stick with a few leaves and a clump of root dirt. I planted it as instructed and have watered it every day (it's a thirsty tree, they say), but it is getting browner and sicker looking. I hope it's just transplant shock that's taking longer than usual, but I don't see much hope for it to come back.

Date of experience: July 24, 2021
Colorado
1 review
0 helpful votes
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Awesome trees right to your door!
July 24, 2021

I had never ordered trees online, so i decided to give it a try. Fastgrowingtrees.com was the only vendor that had exactly what I wanted. A Jacaranda tree I had been wanting for the longest! Along the way, I also found a rose tree destined for my yard. The trees shipped out quickly, with prompt notification and clear tracking. I was very pleased at how well packaged they were when they arrived. Minimal loss of a few limbs, which is expected. I planted into the ground that same evening, since I was so excited. The trees are doing wonderful and it's been a couple of weeks now. The Jacaranda is steadily growing and opening up more and more. Thank you for the great service and the great trees! Would highly recommend.

Date of experience: July 24, 2021