FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,051
shipping
245
quality
12,363
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148,104 reviews

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Florida
1 review
0 helpful votes
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Very Happy
September 22, 2021

The plants were shipped fast and were carefully packaged. I received everything in great condition.

Date of experience: September 22, 2021
Georgia
1 review
0 helpful votes
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Awesome service and great plants
September 22, 2021

The site was easy to use. I did have a hiccup with delivery but the reps were so helpful and resent all my trees.

Date of experience: September 22, 2021
South Carolina
1 review
0 helpful votes
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Disappointed and a waste of money
September 27, 2021

Trees arrived and out of the box were pretty rough looking………my daughter commented that " you paid that much for sticks with a couple leaves…. They must count all the loose leaves laying in the box"? The palm tree is the only thing that arrive in great shape. I should have just gone to Lowe's.

Date of experience: September 22, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

California
2 reviews
0 helpful votes
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Dissatisfied
September 27, 2021

Took over two week for delivery. I paid for 3 gallon tree and received a one gallon tree.

Date of experience: September 21, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Iowa
1 review
0 helpful votes
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Unbelievably Easy
September 22, 2021

I was really concerned that the trees would've suffered some damage from the shipping. But they looked beautiful, even better than the ones we bought from the store. They were easy to unpackage and plant per the instructions.

Date of experience: September 21, 2021
Wisconsin
1 review
0 helpful votes
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Sugar maple tree
September 22, 2021

I received my tree in good condition. Called customer service with a question and they were very help full.

Date of experience: September 21, 2021
Texas
2 reviews
0 helpful votes
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Crape Myrtle Trees
September 22, 2021

Fast Growing Trees has a great website, easy to navigate, lots of options, easy ordering, shipping and delivery was one of the best.

Date of experience: September 21, 2021
Georgia
1 review
0 helpful votes
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Ordering is easy. Website descriptions are very complete, allowing for well informed decisions. The plants come well packaged, with clear identifiers on what side to keep up. Plenty of printed material advises on proper planting, in case you want to hold something other than a smart phone while planting. Very good business.

Date of experience: September 21, 2021
South Carolina
1 review
0 helpful votes
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Alive and well
September 21, 2021

Got what we ordered. Quick service, packaged very well, very healthy plant.

Date of experience: September 21, 2021
Ohio
1 review
0 helpful votes
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It took so long to get the trees that all leaves were gone and root systems were out of the pots. I blame FedEx mostly for poor shipping, however I reached out to FGT and they responded two days later that I needed to email someone else.

Date of experience: September 21, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience! We are reaching out privately to help with this!

Michigan
1 review
0 helpful votes
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Responsive customer service
September 21, 2021

I made a purchase and the first tree did not pan out. It was delivered in great condition but something didn't work and the tree stopped growing. I purchased the warranty and the process to redeem it was simple. Although the original tree was out of stock I used my refund for a different type of tree. I made an error on the shipping address which was quickly resolved by emailing customer service. The new tree arrived promptly and in good condition. So far so good, it has only been in the ground for a few weeks now. Looking forward to a beautiful tree in the years to come.

Date of experience: September 21, 2021
Vermont
2 reviews
0 helpful votes
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Really easy to use site with great products, though it didn't have the particular species I preferred -Thuja Occidentalis Nigra - I'm in zone 4 and I ended up with zone 5 trees because there wasn't a better choice.

Date of experience: September 21, 2021
Kansas
2 reviews
0 helpful votes
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Poor customer service
September 27, 2021

I spent over $3,000 on trees and refused to spend another $800+ on guarantee.
Wish I had known that these trees are not guaranteed automatically. I would NEVER have purchased. They may or may not make it!

Date of experience: September 21, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that one of your plants didn't make it! Because there are so many environmental factors that can depend on the livelihood of a plant we offer that 1 year warranty at checkout. Again, we do apologize for the inconvenience this caused.

Florida
1 review
0 helpful votes
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Trumpet plant
September 21, 2021

The tree arrived on schedule and was is good shape. We've planted the plant in the garden and it's doing well. Thank you

Date of experience: September 21, 2021
California
1 review
0 helpful votes
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New trees
September 21, 2021

So my order showed up one of the trees. Was not in very good health and shortly after died I called them with know Response spend about an hour on hold

Date of experience: September 21, 2021
New Jersey
1 review
0 helpful votes
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Quick and easy ordering online, good selection, great descriptions and tips as to where/how to locate, plant and care for plants, fair prices, fast and free delivery and the plants arrived in perfect condition, It's been about a month and all 5 trees are doing well and are showing new growth already. No complaints at all, will order more plants in the spring.

Date of experience: September 21, 2021
Illinois
1 review
0 helpful votes
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Very unhappy
September 23, 2021

Plant came half dead. Planted immediately and watered daily. Never came back to life.

Date of experience: September 21, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your plant didn’t make it! We have reached out privately to help!

North Carolina
1 review
0 helpful votes
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They supply good plants
September 21, 2021

Quick delivery, good quality, Very pleased what more can I write.

Date of experience: September 21, 2021
South Carolina
1 review
0 helpful votes
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Love my fast growing trees!
September 21, 2021

Arrived quickly and all my trees are doing well. The online purchase is easy and the descriptions and photos make the purchase simple.

Date of experience: September 21, 2021
Pennsylvania
1 review
0 helpful votes
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Pa
September 21, 2021

The minosa trees and the crape myrtles were pretty dry out leaves were falling off. We water them and put them in the shade for a couple days. They seem to being doing okay now. It was in the High 90's when they were shipped so I think that was why they were dry.

Date of experience: September 21, 2021