FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,253 reviews

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California
1 review
0 helpful votes
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Very dissatisfied.
October 11, 2021

Take too long to delivery the tree; tree almost die, all leaf drop off.
I try to help to recover the plant in a few week to see.

Date of experience: October 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree when it arrived! We are reaching out to get some photos so we can assist you further!

Virginia
1 review
0 helpful votes
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Unhealthy
October 11, 2021

The tree I received looks unhealthy like it may have a disease. Not very happy about this

Date of experience: October 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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A little disappointed
October 11, 2021

Trees arrived 3 days later than expected. The larger of the two looked dead. A week after planting the smaller one shed its leaves, but started showing new sprouts before all of the existing leaves shed. 2weeks after planting the larger one is showing growth on 50% of the branches. I expect this tree is possibly stunted from the shock. I reached out to the company to discuss a refund, but since the tree isn't dead, not an option. These trees were very expensive, and I'm not confident that these trees will recover, let alone reproduce.

Date of experience: October 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Tennessee
1 review
0 helpful votes
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Maple tree purchase
October 7, 2021

Ordered a maple tree on line since I could not find one in stores. Tree was delivered well packaged and healthy. Time will tell re growth. I would order again.

Date of experience: October 7, 2021
Colorado
1 review
0 helpful votes
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Responsive customer service
October 7, 2021

I ordered a ten pack of the Thuja green giants. Four of them died (it was an unusually hot spring. The company honored its warranty with no questions. I used the credit towards another ten pack, which I planted in the fall, and seem to be doing well.

Date of experience: October 7, 2021
Massachusetts
1 review
0 helpful votes
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Bought a good sized Jane Magnolia. Arrived on time without any damage, but it appears that right out of the box the tree may have some kind of fungal infection, which is a little disappointing. I planted it anyways, with the hope that it survives and grows out of it. Time will tell.

Date of experience: October 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

North Carolina
1 review
0 helpful votes
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Great packing. Great customer service. I even bought one bag of fertilizer this time. Here's to their success. I don't know yet. They are small and did all I could to have them successfully grow

Date of experience: October 7, 2021
New York
1 review
0 helpful votes
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Simply Excellent!
October 7, 2021

We ordered a bunch of trees for our new home. I was impressed with the careful packaging. We got that first delivery in April. It's now October. All of the trees have taken well. There is over a foot of new growth on the green giants, and a couple of figs on the fig tree! The privet is as tall as me now! We were careful to make sure that all were watered and checked them all daily. I am so happy with my purchase. We recently placed a second order for a few more thuja green giants and they seem to be doing okay. I would definitely order again.

Date of experience: October 7, 2021
South Carolina
1 review
0 helpful votes
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Elderbeerys
October 7, 2021

A few branches were broken in shipping, but I got them in the ground and they look off.

Date of experience: October 7, 2021
Washington
1 review
0 helpful votes
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Great customer service
October 7, 2021

Had an issue with an order. They immediately sent a replacement. A+

Date of experience: October 6, 2021
Maryland
1 review
0 helpful votes
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My experience was very easy from selecting my trees, making the purchase and delivery to my home. The products were carefully packaged and delivered promptly as promised. I could not wait to plant each one.

Date of experience: October 6, 2021
Illinois
1 review
0 helpful votes
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Great customer service!
October 7, 2021

One of our trees was broke in transport and customer service was great in getting it replaced quickly. The initial order was very prompt as well. Very happy with the trees and service.

Date of experience: October 6, 2021
Georgia
1 review
0 helpful votes
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Arabica coffee plants
October 7, 2021

I am pretty clueless about plants so i really appreciated the website helping me to find plants that meet my needs and will thrive in my area.

The coffee plants i bought came very quickly and are actually beautiful! So far, the company is making me look good:)

I would definitely recommend this company!

Date of experience: October 6, 2021
Wisconsin
2 reviews
2 helpful votes
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Seemed very easy, good selection, reasonable price. Now just need to see how they arrive and grow.

Date of experience: October 6, 2021
Maryland
1 review
0 helpful votes
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Excellent
October 7, 2021

The process was very good. Got the tree fast. Planted it and watered it daily. Tree is growing wonderfully. Cant wait to see it at full growth!

Date of experience: October 6, 2021
Illinois
1 review
0 helpful votes
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Very happy with tree
October 6, 2021

Arrived well packed. Mine is a six-stem serviceberries, which you can grow more as a bush or as a tree. I was very happy with the multiple stems, but wonder what would have happened if I had wanted a single stem tree - I didn't see anywhere to specify what I wanted.

Date of experience: October 6, 2021
Oregon
1 review
0 helpful votes
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A stick in a box
October 6, 2021

Ordered a 7 ft tree it arrived full of broken limbs and dead leaves. Basically just a stick in a box.

Date of experience: October 6, 2021
Alabama
2 reviews
0 helpful votes
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Orders
October 6, 2021

Very good experience ordering online and on phone, what I needed was available on

Date of experience: October 6, 2021
Illinois
1 review
0 helpful votes
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Not Very Satisfied
October 11, 2021

FedEx delayed the delivery for 3 days. One of the plants I bought was Red Dragon Japanese Maple. It was just a small plant with few leaves for $120. During the shipping process, many leaves turned to brown on the edges. For what we paid for, we certainly would hope this tree will grow to a beautiful one as shown on FastGrowingTree site.

Date of experience: October 6, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants when they arrived! We are reaching out to get some photos so we can assist you further!

California
2 reviews
0 helpful votes
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Flawless experience
October 6, 2021

Easy to use website, the tree came in a timely manner and in good condition, and is doing great after planting.

Date of experience: October 6, 2021