FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,087 reviews

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New York
1 review
0 helpful votes
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Hydrangea Tree
October 11, 2021

My 2nd tree was in a better shape than the first but they still are not putting a collar around the tree so branches are getting broken so it wasn't in the best condition, other wise I won't know till next year what I think about the tree!

Date of experience: October 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your replacement arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Evergreen tree
October 8, 2021

Wrong plant received, they corrected it, but the shocker is very small plant for the huge price. Very poor quality plant.

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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Avocado
October 11, 2021

I ordered a cold tolerant Hass avocado last August and took care of it as I would other Avocados I have planted. During the year I started seeing issues with it and called several times with emails since it appeared to be stagnant with little to no growth. I was told to wait so I did. Unfortunately as the year progressed the limbs turned black and left tips brown. I believe the tree was infected. FGT agreed to replace it but refused to refund my money even though I paid for the warranty. I was sent a replacement and it arrived dead. Calling back they agreed to send another however it is looking poor. I don't know if it will survive. So at this point I waited a year on a 5 foot plant that died. Then received a dead one now it's #3 and just dosnt look healthy. So yes I'm disappointed in the cost aggravation and time I put into a plant that was to produce fruit in a year.
Now I have several other Hass plants one I just trimmed down to 13 feet and another 6 foot both doing extremely well but they were not grafted. Clearly I can grow them in the same area but FGT avocados struggle and of course initially died. I think if #3 fails I will request a full refund which was initially denied because a year had just passed, even after airing my concerns throughout the year FGT states only the additional 40 dollars will be refunded out of the nearly 180.00 I spent.
I just see the plants as prone to disease at this point. #3 has been here a week and the top of it is still wilted over. I will give it another week.

Date of experience: October 8, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your replacement isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Tennessee
1 review
0 helpful votes
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We bought 8 crepe myrtle and all looked pretty awful when we received them. While we did get 5 replacement crepes, all but one of the replacements were also scrawny, had visibly diseased leaves and many had broken branches.
We also had a replacement tea olive tree sent and it was fine and is growing well.
Very disappointed in the quality of product.

Date of experience: October 8, 2021
Missouri
1 review
0 helpful votes
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Sunshine Ligustrum Shrub
October 8, 2021

Shopping was quick and easy. I got my plants in a timely manner. I ordered taylor junipers and sunshine ligustrum shrubs. One of the junipers has some type of mold growing on it. Aside from that, the trees looked good and healthy. However, the shrubs did not look so good. They looked nearly dead when they arrived.

Date of experience: October 8, 2021
Maryland
1 review
0 helpful votes
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Great quality
October 8, 2021

I am always impressed at how quickly my order arrives and the packaging. I have purchased over 10-12 trees and shrubs and they all are thriving.

Date of experience: October 8, 2021
Texas
1 review
0 helpful votes
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All 20 trees died!
October 8, 2021

The trees were in pristine shape when we received them. We did everything we were instructed to do and beyond. Unfortunately, they all died. We were given store credit and will try planting a different tree this fall. The customer service we received was excellent. Every person we spoke with was professional, friendly, and knowledgeable. They made an unfortunate situation very pleasant. We will order all our plants from this company in the future.

Date of experience: October 8, 2021
New Hampshire
1 review
0 helpful votes
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Nellie Stevens Holly purchase
October 8, 2021

Information was helpful and product delivered on time.

Date of experience: October 8, 2021
Illinois
1 review
0 helpful votes
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Overall Satisfied with Product
October 8, 2021

Both orders were delivered partially and I had to reorder the missing trees. On the second reorder I was shipped two trees that were smaller than what I had originally ordered.

Date of experience: October 8, 2021
Pennsylvania
3 reviews
0 helpful votes
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I would have given them a perfect score, except that the tree - a weeping cherry - arrived with yellowed leaves. I planted it the day it arrived, and the leave never did green up.

It's the beginning of Fall however, and so this might just be normal for this type of tree.

Date of experience: October 8, 2021
Georgia
1 review
0 helpful votes
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Excellent!
October 8, 2021

Received my tree quickly. It has been planted very recently, but so far so good!

Date of experience: October 8, 2021
Texas
1 review
0 helpful votes
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The trees shipped in a great amount of time, one dumped the dirt in shipping and one was missing but the customer service dept took care of it w/o question and no holds times when I called! The other four trees were accurate by height but fullness was pretty lacking when I found a couple of the same at the local nursery for half the price. Overall, they delivered on what they promised and service was great. I would use them again if it was a tree that I couldn't find locally.

Date of experience: October 8, 2021
North Carolina
2 reviews
2 helpful votes
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Willow
October 8, 2021

Tree arrived in great condition. Planted and doing well

Date of experience: October 7, 2021
North Carolina
1 review
0 helpful votes
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Fast trees, bad customer service
October 11, 2021

Immediately after purchasing the trees, they removed the listing of the larger volumes, effectively raising the price. I sent an email asking and never received a response

Date of experience: October 7, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we didn't receive your email! We have reached out privately to help!

Delaware
1 review
0 helpful votes
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Very easy instructions
October 8, 2021

This was very easy, found what I needed quickly and received my shipment very quickly, found the instructions to plant the trees very easy. However one of the trees are now turning brown, all the other 9 trees are doing well.

Date of experience: October 7, 2021
Missouri
4 reviews
15 helpful votes
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FGT Redeemed themselves
October 8, 2021

As a first time customer, service started out rocky. 2 trees shipped in 1 box. In shipping, The Spruce tree root ball had destroyed all leaves of the Maple Tree. A Replacement tree of same, was out of stock. I could only get store credit, no refund. I was given no shipping allowance even though it was packaged improperly. Finally, The Maple came back in stock & was shipped to me free of charge. It's a perfectly healthy, larger tree & Im happy with the final outcome.

Date of experience: October 7, 2021
Maryland
1 review
0 helpful votes
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Late
October 7, 2021

Trees were okay but it took a week for two replacements to arrive. I expected them to be dead, but they were not. They were dry as a bone. I soaked them for a few hours then planted them in good, moist soil with mulch on top. Hoping for the best.

Date of experience: October 7, 2021
California
1 review
0 helpful votes
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Warranty insurance
October 7, 2021

I'm really happy buying plants and trees, the most common thing people are afraid is buying a plant/fruit tree and not knowing if is going to make it and all the money spend. I purchase a few grape plants, and fruit trees, also avocado tree, unfortunately the avocado tree did not survive. I call customer service, Emil a picture and they send me another one.
You can buy and trust, they take care you right all way.

Date of experience: October 7, 2021
Georgia
1 review
0 helpful votes
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Arrival
October 7, 2021

Better packing would be helpful as once I opened big long box it looked like part of tree was loosely intact to container it was in. So not sure if not enough topsoil was omitted from container or box was handled roughly and it spilled partially out. Other plant was fine. I made all work and was able to plant successfully.

Date of experience: October 7, 2021
Maryland
1 review
0 helpful votes
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Best Quality
October 7, 2021

A very happy surprise to see the care they put into shipping! Also their customer service ROCKS! Super, happy agent's that take care of your problem in no time!

Date of experience: October 7, 2021