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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Plants arrived mostly in good condition. Hydrangea looked a little weak, but settled in and grew well. Even produced a few small blooms.
The Care Agents are very knowledgeable, always have a horticulturist to back them up if necessary and the previous trees I have ordered last season (apples) shipped fine and have taken root.
Excellent variety from a company we now trust. Trees were packaged with care and arrived healthy. They grew quite a bit in one season.
The 12 leyland cypress I bought 5 years ago, (5'),
Were very healthy, none was lost and today are about 15 feet tall, beautiful healthy strong trees.
Have purchased avocado trees and lemon trees from Fast Growing Trees. Also hydrangea. Always been pleased with your plants vs competitors.
I had no issues with delivery. The trees were basically branches but had a good root system. I wasn't expecting them to, but the trees flowered (crepe myrtles) the first year and grew about a foot the next year and consistently flowered. I'm hoping they continue to grow rapidly as they were purchased for color and for privaccy from the neighbor's yard.
I've ordered many plants from Fast Growing Trees. Many of which are foundation plants... and they have ALWAYS arrived looking amazing and have immediately taken off once planted and adjusted. For more sensitive things (like ornamental grasses), I knew exactly when they'd arrive, and was able to immediately plant them in the ground within 30 minutes of their delivery just to be on the safe side. Last summer, I bought the ornamental grasses from a local place... within one week, they were absolutely covered in mealy bugs. I ripped them out and replaced with the same grasses from Fast Growing Trees, and they were happy and beautiful and didn't have bug issues. I was even able to get larger plants for the same price as the smaller buggy ones, ha. Anyway, everything looks beautiful, and I keep ordering from Fast Growing Trees because I've always had success with their plants. I've been ordering for several years now. A+
It was my first time ordering trees online. Needed quick landscaping before a garden wedding. Couldn't have asked for better packaging or specimens. Thank you!
I've had all my trees die so far. I'm trying one last time and if it dies I'm going to scream it from the roof tops. You send bad trees. Last chance
One order sent to miami instead of Chicago. When dappled willow bushes did come they were in sad condition! Felt I was not believed when complained.
Originaly Ordered 4 Hydranges That arrived in smashed boxes, but survived well and are growing. So pleased with quality that I ordered 4 Dappled Willow shrubs... a sickly Fig arrived by mistake. Was not impressed that Customer Service is by e-mail only! Finally. Second order sent and arrived in poor condition! Feel like I was sent the last on the lot! Expensive and sad experience..
I bought some beautiful river birches, and it looks like they survived the winter, thanks to the advice of your staff they gave to me after I purchased them. I needed a privacy fence so I came back for some Colorado spruce trees, am I excited to see what we can do.
Received a broken tree once received the wrong size tree once and waited months without communication once hopefully this time will be good 🤞
I've had bad experiences as well... I'm taking a chance with good price. However, previous trees shipped here early March are exposed to extreme winter still! Had one in garage, planted after leaves grew in late April and died! I do not want delivery until May 1 please!
I've ordered from here for a year or two now and have had excellent customer service and extremely great quality of trees bushes and plants. Everything I've ordered is thriving
Been ordering trees and shrubs from here and let me tell you customer service is extremely fast to reply. Not only do I get fast replies but my last order damaged and sent in pictures and had a confirmation of replacement tree confirmed to be sent in less then 2 hours. Absolutely love that they honored their warranty and stand behind their product
Sometimes the plants are not carefully protected for shipping. Often, the plants are tiny, and still in a small pot shape, but shipped in a larger, more expensive sized pot.
Was great except I received a Lsu fig tree that wasnt even a fig tree and I didn't find out till years later when it didn't fruit and I had to research why. I have plenty of other fig trees for reference now but that was my first one so I didn't know any better
I had purchased two Benjamin braided ficus trees, and one has become glorious and the other sickly. I tried all of the methods and hacks the customer service team provided to no avail. I had to put a claim in against my one year warranty, and there was a credit in my account waiting for me to use, which I excitedly did today!
All have arrived in healthy condition and ready for planting. The trees that came in late summer were held in pots until fall planting - all have survived.
Bought a Black Tartarian Cheery tree in early summer and potted it until placing it in its permanent position near a Bing Tree this. So far both are doing great. We will see how they both fare next spring,
I've had healthy trees and trees that died. I've had trees replaced and replaced those trees in my own when they died not calling customer service.
I've placed many orders for trees as I build my orchard up. Every tree has come in great, thriving condition, except one, which customer service has been helping to make sure it eventually thrives. I will not buy trees from anyone else.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

