FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,741 reviews

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Michigan
1 review
0 helpful votes
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Customer service by chat answered questions well. I went back and checked on suitability for my situation twice before placing the order.

Date of experience: November 9, 2021
Colorado
1 review
0 helpful votes
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Healthy Plants
November 9, 2021

I ordered two white pines, two goji berries and one elderberry plant, All the plants arrived in good shape and looked very healthy. I planted them immediately and all are doing well so far. Will not know until the next few years how well the berry plants produce but for now they look healthy so I am hopeful.

Date of experience: November 9, 2021
Kentucky
1 review
0 helpful votes
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Like Fast Growing Trees so far
November 9, 2021

So far I like Fast Growing Trees a lot. I say so far because I still haven't received my tree. It's not expected to ship for another four weeks. Hope I'm still happy when I get it.

Date of experience: November 9, 2021
West Virginia
1 review
0 helpful votes
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Happy so far
November 9, 2021

Very happy with the selection -- we ordered peaches, pears, plums, figs, cherries, and pomegranates -- and the speed and method of delivery. Still waiting on one of 12 trees ordered (as informed when I ordered), but everything has shown up in a timely fashion and in good condition. Time will tell if we end up with the mini-fruit grove we are aiming for!

Date of experience: November 8, 2021
North Carolina
1 review
0 helpful votes
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Green giants
November 9, 2021

I received a set of 10 1-2' green giants… they all arrived right at 12"… was hoping for a little bigger… but they were all green and ready to be planted. It's been about 4 weeks and they have done great so far. Pleased with the quality and customer service. I'll get more plants from here.

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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The plant came in great condition
November 9, 2021

Was super doubtful buying a plant online. Fast growing tree beat my expectations. The plant came in great condition and is super healthy better than what I was thinking.

Date of experience: November 8, 2021
Illinois
1 review
0 helpful votes
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I purchased 3 magnolia gems in 2019 it is now 2021 and they are healthy and growing. I purchased an additional magnolia gem at the end of August. The plant died within 30 days and FastGrowing Trees sent a replacement. The replacement is doing well. I would and will definitely order from FastGrowing Trees again.

Date of experience: November 8, 2021
Illinois
2 reviews
0 helpful votes
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Unsure
November 9, 2021

Ordering was easy, customer service was great. I am concerned about the tree as it came with no leaves and is smaller than expected. Hopefully spring brings much budding and growth! That is the promise but I am a bit skeptical but hopeful.

Date of experience: November 8, 2021
California
1 review
0 helpful votes
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Trees never showed up
November 9, 2021

Our trees never showed up so don't k ow what they look like or if they will ever make it here. Wasted 2 days waiting for delivery but trees never showed up. They were supposed to be here 16 Nov - called FedEx…. They can't tell me what happened or where the trees are located. They told me to wait 72 hrs and then call them back. I've done that 3x now and still no luck. You need to find a better way to ship oversized items. Overall very unsatisfied - would not recommend this company to anyone.

Date of experience: November 8, 2021
Washington
1 review
0 helpful votes
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Slow order fulfillment
November 9, 2021

3 weeks (21 days) from acknowledgement of order to receipt of full order. No explanitation, no apology, only apathy.

Date of experience: November 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how long your order took to arrive! We have reached out privately to help with this!

Washington
1 review
0 helpful votes
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Much smaller than I'd thought
November 9, 2021

I've been meaning to order from this site for a very long time. I don't have a big pick up truck to transport a big cypress tree and then planted in my yard. So I ordered a cypress tree from this site. I ordered the tallest one. 5-6 feet. And shipping was very slow. I was concerned about the health of the tree because I knew it would be sitting in a box for days. When it finally did arrive, it was much much shorter than I had thought. It's probably about 3 feet tall. I know that it will grow fast, but it just seems like it was a lot smaller than what I thought I was paying for and ordering.

Date of experience: November 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're very sorry to hear that your tree is not the correct height! We have sent a private message to get some photos so we can assist you further!

Minnesota
1 review
0 helpful votes
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Wonderful!
November 8, 2021

Healthy plants, packaged well & delivered quickly. Very pleased!

Date of experience: November 8, 2021
New York
1 review
0 helpful votes
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Great service
November 8, 2021

I was extremely satisfied. One of my plants arrived damaged and I was offered a replacement without any questions asked. Amazing customer service support!

Date of experience: November 8, 2021
Minnesota
1 review
0 helpful votes
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Best price for quality!
November 8, 2021

I was very happy with my purchase and it looks great in my dining room garden

Date of experience: November 8, 2021
Kentucky
1 review
0 helpful votes
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Autumn red maple
November 8, 2021

Very easy to navigate the website. Trees arrived when they said. Will let you know how they are doing next spring when I see the buds on them

Date of experience: November 8, 2021
Texas
1 review
0 helpful votes
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Poor Quality
November 9, 2021

The tree I received had dead leaves on it, I planted it and it never developed or grew. I asked for a replacement of which I spent $40 on and same thing. It arrived in poor shape and I planted it and it appears dead. I sent pictures and have had no response.

Date of experience: November 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your replacement arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Florida
1 review
0 helpful votes
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Satisfied customer
November 8, 2021

I ordered fig to surprise my husband so i choose black mission fig. After the order is placed i mention to him about black mission fig, he said doesn't like it because it's small variety.
I said, oh man! I ordered fig for you!.
It's no longer a surprise because i had to call the company to switch it with a fig that bears bigger fruits. Kindly and patiently the staff walked us through the type of figs they carry.
He surely made my husband happy.
My moringa is profucing new shoots and my dragon fruit is healthy.

Date of experience: November 8, 2021
Louisiana
1 review
0 helpful votes
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Need faster shipping!
November 8, 2021

I've ordered 5 trees and it look like shipping could be faster so Trees will survive better

Date of experience: November 8, 2021
Pennsylvania
1 review
0 helpful votes
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The plant came dead. I called the customer service, they brushed me off saying to give it up to the week to see how it was doing. It was as dead as it came. I waisted $75.00 and had to throw the plant out. The money were never returned. Bad business. Bad review. I will be posting this review online.

Date of experience: November 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your plant didn't recover! We have it covered 100%. We reached out to get an updated photo so we can help!

Texas
1 review
0 helpful votes
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50% loss
November 9, 2021

2 of my 4 trees purchased have survived. Somewhat disappointing.

Date of experience: November 8, 2021
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that 2 of your trees didn’t make it! We have reached out privately to help!