FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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Pennsylvania
1 review
0 helpful votes
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Magolia
November 19, 2021

So far so good! I hope this take root an flourishes

Date of experience: November 19, 2021
Oregon
1 review
0 helpful votes
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Disappointing
November 19, 2021

I created 2 separate order orders totaling 32 trees. Both packages came by way of FedEx & both packages came severely damaged, plastic bags around the quart containers of trees plus the plastic containers were ripped & broken with soil spread throughout the box. I sent an email describing this scenario & asked if I ordered again, would I have an option on carriers, preferably UPS. ABSOLUTELY NO RESPONSE. My friends who order from this company will know of this issue & lack of response on their part. It appears that half the trees I ordered & tried planting will probably die, $548 worth of trees ordered so it'll be a loss of at least $278.

Date of experience: November 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plants arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Massachusetts
2 reviews
0 helpful votes
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Great product, great service
November 19, 2021

Shipped quickly. When received had some questions about planting in the winter (Northeast). Great advice!

Date of experience: November 18, 2021
Massachusetts
2 reviews
6 helpful votes
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Fast and accurate.
November 19, 2021

I ordered three trees and had them within two days. The good condition of the trees was comparable to similar trees which I purchased locally.

Date of experience: November 18, 2021
Tennessee
1 review
0 helpful votes
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A little dissapointed.
November 18, 2021

I received my order in a timely manner but all the trees were broken and ended up only being about 6 inches tall after the tops were broken off and the leaves on one of the blueberry bushes turned brown within a few days. I will have to see if they survive. Because of these issues I would probably not order again.

Date of experience: November 18, 2021
Tennessee
1 review
0 helpful votes
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First Tree
November 18, 2021

We planted the weeping willow the day after it was received. It seems to be doing OK even though we are moving into winter in TN. Hope it survives the winter. We plan to order some fruit trees after the first of the year.

Date of experience: November 18, 2021
California
1 review
0 helpful votes
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Shocked and appalled
November 19, 2021

Naked 3 foot stem. 2 leaves on top
Spent over $150.00. Looks straight out of Charlie Brown's Christmas

Date of experience: November 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Emprees Tree
November 19, 2021

Order my first empress tree this last summer, it came in the middle of the summer, when it arrived in a box all the leaves were in the box, and not on the tree. Well planted the tree as specified, the tree stayed green for a couple of days, and then little by little it started dieing from top to bottom. Within a month the tree was completely dead. I though it might come back from the roots, but three months later, nothing. Well there goes a hundred bucks down the drain. My reccommendation, don't let this company sell any plant to you in the middle of the summer, it's a waste of your money.

Date of experience: November 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree didn't do well! We've reached out privately to help!

California
1 review
0 helpful votes
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Poor Delivery
November 19, 2021

Probably not your fault, but 4 plants in 1 box did not work out well, as package was upside down and
Stems were broken off. Planted them anyway, and 1 azalea plant is rapidly dying,

Date of experience: November 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Colorado
2 reviews
0 helpful votes
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So far the trees have done very well
November 18, 2021

THE person I talked to on chat was very helpful. She was very helpful

Date of experience: November 18, 2021
Virginia
1 review
0 helpful votes
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3-4ft Taylor Junipers
November 18, 2021

The trees were packaged very well and were very healthy. Shipping was incredibly fast. Very satisfied!

Date of experience: November 18, 2021
Texas
1 review
0 helpful votes
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Better than expected
November 18, 2021

Trees and plants were large and very healthy! I would recommend Fast Growing Trees to everyone

Date of experience: November 18, 2021
Georgia
2 reviews
0 helpful votes
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Good experience
November 18, 2021

The plants we ordered came quickly and were all healthy.

Date of experience: November 18, 2021
New Jersey
2 reviews
0 helpful votes
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Two pear trees
November 18, 2021

Our trees arrived in excellent shape and are now in the ground. They are larger (older) than any other mail-order tree I've bought and seem a great deal for the price. I look forward to them leafing out in the spring!

Date of experience: November 18, 2021
Idaho
1 review
0 helpful votes
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Happy with service
November 18, 2021

As the trees are small, I cannot say of the quality and how they will turn out.
But the customer service has been great.
When the trees were received some got damaged during shipping.
After contacting customer service, new trees were promptly resent to me. With no hassle or issues.

Date of experience: November 18, 2021
Nevada
1 review
0 helpful votes
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Satisfied Customer
November 18, 2021

Dealt with very nice and considerate employee. Had no problems. Got trees in a couple of days.

Date of experience: November 18, 2021
Michigan
1 review
0 helpful votes
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Money tree arrived in bad condition
November 19, 2021

The branches arrived broken. Tree all turned yellow

Date of experience: November 18, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your tree arrived! We have sent a private message to get some photos so we can take a look and help out!

Indiana
1 review
0 helpful votes
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My trees
November 18, 2021

You guys all rock. Answered every question and made everything work.

Date of experience: November 18, 2021
Washington
1 review
0 helpful votes
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Rubber Tree/Hens n Chicks
November 18, 2021

The rubber tree was fine though i had to clip off a couple of leaves. The hens n chicks were a joke. I mean really.

Date of experience: November 18, 2021
Alabama
1 review
0 helpful votes
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I'm happy with my purchase
November 18, 2021

The tree arrived in good condition. It was larger than I expected. It appears to be very healthy. I'm very satisfied with this purchase.

Date of experience: November 18, 2021