FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,685 reviews

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North Carolina
2 reviews
0 helpful votes
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Not what I hoped for!
November 29, 2021

Not what I expected! Pityfull avocado "tree".
Twisted twig with no branches and about a dozen unhealthy leaves. Bought the soil and amendment's so I'm determine to save it and im keeping it indoors till spring.

Date of experience: November 25, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree when it arrived! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
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Tea olive tree
November 25, 2021

Loved the way the tree was packaged. It was so healthy and bigger than I thought it would be. I accidentally gave the wrong shipping address and customer service was a great experience and got me taken care of with no problem!

Date of experience: November 25, 2021
Texas
1 review
0 helpful votes
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Plants in not very good condition
November 29, 2021

Trees got here on a very poor conditions. Peaches trees came with broken branches and all the leaf fallen off the at the bottom of the box

Date of experience: November 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Texas
1 review
0 helpful votes
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Fingers crossed!
November 29, 2021

My experiences haven't been very good. My first tree died, I even bought the warranty but never could get the photos to load onto the webite so I never received a replacement. My fingers are crossed that the Maple I recently purchased will survive. Upon receipt all the leaves appeared to be dying on the tips or they are diseased. Since planting I haven't noticed any new growth or improvement.

Date of experience: November 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Arizona
1 review
0 helpful votes
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Fruit for Life
November 24, 2021

I ordered these trees for our daughter and children who live in GA. They love the trees and had so much fun planting them. The kids are waiting daily for fruit to grow, lol.

Date of experience: November 24, 2021
New York
2 reviews
0 helpful votes
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Trees
November 24, 2021

I had ordered a Blood Orange Tree, and only was placed only to NOT have it delivered and then find out it is not deliverable to Florida. It was a gift order.

Date of experience: November 24, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

The agricultural department prohibits certain plants from being shipped into your state. You can locate information on each plant’s product page under the zone map. We are so sorry for the inconvenience!

Virginia
1 review
0 helpful votes
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FastGrowing Trees are great trees
November 24, 2021

Timely, well packaged delivery. Trees have been in the ground for a few weeks and are doing well. Great variety of trees on their site.

Date of experience: November 24, 2021
California
1 review
0 helpful votes
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Very easy to buy
November 24, 2021

I had a very good experience with ordering 3 trees.

Date of experience: November 24, 2021
Utah
2 reviews
0 helpful votes
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Very positive
November 24, 2021

It was very simple to order. All questions were answered about planting and care. Tree arrived in excellent condition. Can't wait for the fruit. Love the guarantee also.

Date of experience: November 24, 2021
California
1 review
0 helpful votes
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Customer service is A1
November 24, 2021

Mathew and Amanda are very cordial and competent customer service specialist! As for packing dept,
Not so impressed. To expect a box of six plants to stay in place with only one small cardboard divider in a 4ft long box with the words this side up, printed on the long side of the box is not enough protection when shipping across the country. Be it UPS or FedEx NEVER handle special packing well! As for my special flower order due on or before November 15, well, it didn't ship yet, but if Mathew hadn't have looked into it, I still would not have known, the special birthday would have been missed entirely, but I had to scramble to find something to replace it with only two + days notice.

Date of experience: November 24, 2021
Texas
1 review
0 helpful votes
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Replacing my frozen Meyer Lemon
November 24, 2021

Folks, Texas got hit with a huge freeze in February and killed my patio Meyer Lemon. I used to harvest up to 400 lemons annually and hope that the replacement Meyer Lemon will be as productive. I appreciated the step-by-step planting instructions and the warranty … which I hope to not need.

Date of experience: November 24, 2021
Illinois
1 review
0 helpful votes
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I have ordered 8 fruit trees and 7 bushes from FastGrowingTrees.com. All the trees arrived looking absolutely beautiful. We did have one bush arrive separated from its root ball, but customer service immediately replaced the bush with no fuss. Would 100% recommend them to anyone looking to plant self sustaining trees and bushes.

Date of experience: November 23, 2021
Arkansas
3 reviews
0 helpful votes
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Very good experience
November 23, 2021

I've ordered several times from this company and have always been impressed with their products and their packaging and the timeliness of receiving the order. One time I ordered several Norway Spruce trees and this time I ordered 8 Rhododendrons. The Rhodies were just what I wanted, in good condition, and on sale!

Date of experience: November 23, 2021
Tennessee
1 review
0 helpful votes
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Love Fast Growing Trees!
November 23, 2021

The variety of trees to choose from was exceptional! The tree we chose was beautiful for our front yard! The delivery was quick and planting instructions were simple. Can't wait to see our cherry blossoms next Spring!

Date of experience: November 23, 2021
Texas
1 review
0 helpful votes
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Great service
November 23, 2021

Friendly, personable staff that were extremely helpful, quick turnaround time and great looking plants. Will use again and recommend to others.

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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All three trees that I ordered arrived damaged. While some damage is to be expected, two trees were jammed into the same box and thus lost ALL of their branches and leaves. The top of one tree had even snapped off entirely due to the cramped packaging. I reached out to customer service after receiving my order to express my concern and have yet to receive any response.

Date of experience: November 23, 2021
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your trees arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

West Virginia
1 review
0 helpful votes
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Losing Leaves
November 23, 2021

Unfortunately, the lilac plant is losing leaves even though I have kept it indoors. I am hoping that it recovers.

Date of experience: November 23, 2021
New Mexico
1 review
0 helpful votes
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Brown Turkey Fig
November 23, 2021

My fig trees shipped quickly and arrived in great shape. They are doing well and growing fast

Date of experience: November 23, 2021
Texas
2 reviews
0 helpful votes
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Excellent company
November 23, 2021

Due to the COVID my shipment was delayed and when it finally arrived I had 3 very dead trees. The box crushed and the nice trees were broken dirt was all over the box. I called and got a refund. No hassle just great customer service

Date of experience: November 23, 2021
Oregon
3 reviews
1 helpful vote
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Fast service
November 23, 2021

The tree was tall and looked very healthy, and it was shipping fast.

Date of experience: November 22, 2021