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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Purchased 40 trees and so far 7 have died. It was a hot summer, the surviving ones are doing great, hoping they all make it through winter. I did submit a request for replacements and all 7 are on their way! No hassle.
Arrived well packaged and and has been growing beautifully -even has one fig!
Tree was exactly as described……. I was pleasantly surprised and pleased with a larger tree than I ordered. Very good quality.
I have been purchasing plants and trees from Fast Growing Trees for years and am never disappointed with the products and their quality.
They always take extremely good care of their customers and have truly amazing product.
That's not the first time ordering from Fast Growing, had bad luck with Miss Kim Lilac plant, Spartan juniper is perfect so far, my 2 Nellie Steven holly are growing slowly, one better than the other, Hybrid Poplar has grown so fast but there's some problems with the leaves and finally the Thuja green giant arborvitae is struggling. Let see how the rose goes 🤔
I have ordered plants from most all the major on-line nurseries but after ordering from Fast Growing Trees I will never order anywhere else again. The plants come as promised and in great shape. If there is any concerns their customer service is quick and easy, always making it right. Best company of any kind I have ever had to deal with. Absolutely amazing!
Experience is good - but you must remember to add the extra discount - it does not apply automatically
Excellent quality of plants, great packaging g and quick delivery.
My previous peach tree purchase arrived in perfect condition and is doing well so far.
I am waiting on replacements of the trees that have died so far. But they all are slowly dying so we will see how the new batch fares.
I like your variety of trees and the condition they arrive in.
Was given a run around for a month, then no more responses and told to start over, then given refund, sort of.
Very good - plants arrived in good condition and are very healthy
Delivery was good got plant at a decent time
Hope this delivery willbe just as good as the ladt time
I purchace 2 item but the cart say 3 items which is incorrect I only purchased 2 hydrangria trees
Sometimes the plants from this company do well, and sometimes they don't. Educational resources are definitely appreciated for the care of any plants. Customerservice definitely does seem to be above average. And greatly appreciated.
On time delivery. The tree unfortunately didn't thrive but they made it right by providing other options and a store credit!
I have been purchasing trees and shrubs for over a year. FGT has been awesome with each order, concerns or replacements
Ordered twenty 1-2 foot Eastern Hemlock trees for our two acre property. The trees arrived in beautifully healthy condition! The packaging, communication and trees were outstanding! The trees are planted and doing great!
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

