FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,200 reviews

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New York
1 review
0 helpful votes
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Disappointed in service
May 3, 2022

Ordered items (crape myrtles for zone 6) on March 9. I think FastGrowingTrees is expensive but not many options for these shrubs. Placed order then because I was concerned about items selling out. Received email om March 10 that items had been shipped. I know that I am at the northern end of zone 6 but it really seemed too early for the products to be shipped. Items were scheduled to be delivered Sat. March 12. Snowstorm (not a fluke, expected) arrived March 11 into March 12. Items were not delivered and spent 24 hours sub freezing in Fedex van and delivered Sunday March 13. Tried calling customer service on Monday March 13 to at least document what happened in case items had not survived. Could not get through (all of our representatives are currently helping other customers) so I left name and number for a callback. Best of my knowledge never received a callback. Disappointed. I expected that since I was paying so much for the items, at least the customer service would be good but not the case.

Date of experience: April 3, 2022
New York
1 review
0 helpful votes
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Sad Lemon Tree
April 6, 2022

It is one month after our purchase and the tree looks like it's dying. Not happy

Date of experience: April 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We appreciate you giving the tree some time! We have the order notated so we can assist with a replacement if it does not recover!

Texas
1 review
0 helpful votes
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Fast shipping! Beautiful plants!
April 3, 2022

The plants arrived within a few days of ordering and the plants are extremely beautiful and healthy.

Date of experience: April 3, 2022
Maryland
1 review
0 helpful votes
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Expected more of a tree
April 6, 2022

Just went to local plant shop found they huge trees over 8ft the same name and all for 100$... almost double the size and flowering all over... think I will plant one of those in this trees location and move this one to the back somewhere

Date of experience: April 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
1 review
0 helpful votes
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Very response people
April 3, 2022

This people are professional,
Always the trees I purchased arrived very healthy and very strong root system, even your tree get dying, they will replacement, just give them a call,
This happened to me this year for some reason and they replacement the tres right away,
I appreciated your response, this place will always my favorite place,
Thank you so much,
Youssef

Date of experience: April 3, 2022
Indiana
1 review
0 helpful votes
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Fig tree
April 3, 2022

Planted 4 hardy figs I hope they live. It's been cold and wet on Lake Michigan's southern shore.

Date of experience: April 3, 2022
Minnesota
2 reviews
0 helpful votes
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I did not get what I was told!
April 6, 2022

Bad. I sent the trees back and now you will charge me for restocking fee

Date of experience: April 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We have reached out privately to help!

District of Columbia
5 reviews
0 helpful votes
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Wonderful
April 2, 2022

1. The catalog/ on line description was VERY good, especually about the size and age of the plant.
2. The illustration were very clear.
3. The packing was first class - secure, easy to handle.

My transaction gives me the impression that ypur businee wee run.It pays attention to detail and commuicated effectively. I'dsay an easy mach for Amazon...

Date of experience: April 2, 2022
Tennessee
2 reviews
0 helpful votes
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Excellent
April 2, 2022

I had a guarantee policy and when I had trouble with my plants they fulfilled it- no questions asked.

Date of experience: April 2, 2022
California
2 reviews
0 helpful votes
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Moringa arrived severely wilted and all leaves and branches have fallen off.
Right now… i have a 4 foot stick and i'm hoping it will survive and make a comeback.
I have 10 Moringa trees in my backyard in San Diego and they are delicate plants that need proper attention!
Thank good i bought the extended plant warranty.
I'll post an update when it recovers.
Jeff

Date of experience: April 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your moringa tree! We are reaching out to get some photos so we can assist you further!

Illinois
1 review
0 helpful votes
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No trees
April 6, 2022

My trees were suppose to be shipped this week, I have no trees and no contact

Date of experience: April 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for the delay in your tree and have reached out privately to help!

New York
1 review
0 helpful votes
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Nice teamwork
April 2, 2022

I am really happy and very satisfied with their beautiful healthy plants and customers serves, they are fast efficient and honest

Date of experience: April 2, 2022
Utah
1 review
0 helpful votes
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I love my tree!
April 2, 2022

When I first ordered my tree it got lost with FedEx so I contacted FastGrowingTrees.com and they were quick to resolve the issue by sending me a new tree!

I got it quickly and the one that was lost also arrived but the box was destroyed and the tree all broken. I put in a pot and I am hoping it can recovered.

My new tree is growing healthy and I am enjoying watching it grow!

Date of experience: April 2, 2022
Oklahoma
1 review
0 helpful votes
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Recommend to anyone!
April 2, 2022

Trees arrived in great condition. They were planted and are all sprouting leaves. Very pleased and highly recommend.

Date of experience: April 2, 2022
Pennsylvania
1 review
0 helpful votes
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FGT Review by Paul
April 2, 2022

Well packaged. All plants look healthy. Check back in a year or two.

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Tree arrived in perfect condition! Wonderful purchase!

Date of experience: April 2, 2022
Virginia
1 review
0 helpful votes
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Very disappointed
April 6, 2022

My plum trees absolutely are terrible, I called Thursday 3/31/22 and the lady was extremely helpful and pleasant. However the plum trees that you claim can grow fruit the same year one looks like it was grafted, and both have not been pruned to any viable growth. I personally want my money back. The lady I talked with is sending me a new plum tree for the weakest of the 2 plum trees. From my experience with trees I don't think either one will make it. But I will still try. The peach trees look great, can't complain about them except all the trees delivered have leaves on them and are past the dormant state, so until the weather breaks I have to keep them in the house. Also the price of these trees was very expensive I expected so much more. Very disappointed in the plum trees.

Date of experience: April 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We have your order notated so if the trees do not recover, we'll be happy to help make it right!

Georgia
1 review
0 helpful votes
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Very Satisfied!
April 2, 2022

Fast Growing Trees really helped me find a tree that fit our properties unique soil. So far, the tree we ordered is doing fantastic! We are very satisfied!

Date of experience: April 2, 2022
Texas
1 review
0 helpful votes
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Beautiful Apple Trees
April 2, 2022

I have been looking for large apple trees and found FastGrowingTrees had the size and varieties I had been look for. I purchased three trees on line and had them shipped to me. They were shipped in two boxes, one in one box and two in another box. The two in one box arrived in great shape and are very healthy and beautiful. The one in one box had the root ball damaged which was in a plastic tub but all was still intact. I planted the trees the next day because they arrived by FedEx very late in the evening. They have been in the ground now for three weeks and the are all doing well. The are big
and beautiful.

Date of experience: April 2, 2022
South Carolina
1 review
0 helpful votes
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Growing fast
April 2, 2022

The two rose bushes arrived quickly, in good condition and leafedout. Once planted they grew quickly.

Date of experience: April 2, 2022