FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,069 reviews

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Massachusetts
1 review
0 helpful votes
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Waiting for growth
April 8, 2022

I ordered 3 fruit plants. They arrived pretty quick. One plant looks like it might die (after 1 week) it arrived dry a day missing a lot of soil. I am still waiting to see aby growth

Date of experience: April 8, 2022
Wisconsin
1 review
0 helpful votes
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Customer
April 8, 2022

All plans been in great shape and growing very well.

Date of experience: April 8, 2022
Missouri
1 review
0 helpful votes
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Time will Tell
April 12, 2022

The trees were both no more than sticks when they arrived. Very slight buds. I've planted them per the instructions. Time will tell if they take off and grow

Date of experience: April 8, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

South Carolina
1 review
0 helpful votes
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The wrong size of two of the plants were sent to us & while customer service staff were very nice the credit offered was not much. Plus we ordered a 2-3 foot Meyer Lemon tree & it's pretty puny. Would not order from FGT again.

Date of experience: April 8, 2022
Colorado
1 review
0 helpful votes
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I purchased three plants over a month ago from this company. The website indicated they would ship in 1-2 days. Not having received anything, and with no communication from them, I had to call to be told my order would not ship for a month because of my growing zone. That was okay but when the time came for my order to ship, one of the plants, I was told, was out of stock! I had already paid for this tree and it should have been put aside had they any fully functioning inventory system like Costco or any other business I buy from. I was never notified it was out of stock or given another option. I had to call in to find out. When I did call the rep was not able to help me even though they had other trees they could have sent. I ordered 1-2' and they had 2-3' in stock. He gave me a $10 credit and pretty much blamed it on a glitch in the computer system. This was my first order with them and likely my last.

Date of experience: April 8, 2022
Virginia
1 review
0 helpful votes
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Great Customer Service
April 8, 2022

FastGrowingTrees.com always has the best customer service and is quick to respond to any questions I have about plants or my order.

Date of experience: April 8, 2022
Wisconsin
1 review
0 helpful votes
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Cherry trees
April 8, 2022

I ordered a couple of cherry tree's and a Goji berry bush from Fast Growing Tree's. I received them via Fedex and was pleasantly surprised at what great condition the plants were in. The plants were exactly as described and the cherry trees even had little unripe cherries on them! I immediately planted them and can't wait for them to fruit!

Date of experience: April 8, 2022
Georgia
1 review
0 helpful votes
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Very happy with the plants!
April 8, 2022

The package comes very good protection for the trees I planted and they look good!

Date of experience: April 8, 2022
Italy
1 review
0 helpful votes
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Super expensive delivery
May 8, 2022

The product I purchased was $4.95 but the delivery charge was 19.50!

Date of experience: April 8, 2022
North Carolina
2 reviews
0 helpful votes
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Trees, please
April 8, 2022

Knew I wanted cherry trees. Knew I wanted small ones. Descriptions were very helpful. They arrived safely and in good condition. While they were a little wilted looking at first, now they've rebounded and are quite perky.

Date of experience: April 8, 2022
Ohio
1 review
0 helpful votes
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Perfect peach tree
April 8, 2022

Arrived well packaged and very healthy with clear planting instructions

Date of experience: April 8, 2022
Tennessee
1 review
0 helpful votes
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Lovely trees
April 8, 2022

I ordered two trees and they are both super healthy and growing great. Delivery was fast with zero damage to the trees. I'd definitely order from these guys again.

Date of experience: April 8, 2022
North Carolina
1 review
0 helpful votes
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Easy planting instructions. Trees appears to be good quality.

Date of experience: April 8, 2022
Tennessee
1 review
0 helpful votes
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Happy
April 8, 2022

Shipment arrive on time and healthy plants customer service is very friendly and willing to help with anything

Date of experience: April 8, 2022
California
1 review
0 helpful votes
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Disappointed
May 8, 2022

Order sugar cane.The plant arrive very dry. Follow the instructions plant is dying now. Try to leave
Call back phone number with no luck.

Date of experience: April 7, 2022
Pennsylvania
1 review
0 helpful votes
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Fast delivery
April 8, 2022

I ordered 10 trees on a Thursday night. They arrived on Sunday. Was very impressed.

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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Thats frustration considering cost v quality. Problem wasn't resolved but disappointed in products received

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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Dead on arrival 2x
April 8, 2022

I bought 2 trees (1yr apart). Both trees were dead on arrival. A 3' and a 6", same tree.The branches had no leaves and the small branches themselves were brittle to the touch. I tried and had hope to somehow revive them. But dead is dead.

Date of experience: April 7, 2022
North Carolina
2 reviews
0 helpful votes
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SAD TREES, SAD DELIVERY!
May 8, 2022

I WROTE IN ALREADY ONCE, WITH NO RESPONSE. THE TREES I BUY ARE USUALLY NICE. THE JUNIPERS AND THE CREPE MYRTLES I BOUGHT WERE SO SMALL AND SKINNY, BARELY WHAT THEY ADVERTISED, IF YOU STRETCHED THEM. THE CREPE MYRTLES ARE SINGLE STOCK SKINNY TINY VINE SIZED, THEY WERE DELIVERED OUT OF THE POTS DIRT EVERYWHERE, BOX WAS A MESS. I DID NOT KNOW IF THEY WOULD LIVE BEING BARE ROOT. SOOOO DISAPPOINTED! ESPECIALLY, SINCE I WROTE ONCE WITH NO RETURN EMAIL.
M. COOK

Date of experience: April 7, 2022
Texas
1 review
0 helpful votes
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Big Blue Liriope
April 8, 2022

I ordered Big Blue Liriope to plant in Texas in March. The nurseries here did not yet have any fresh supply. But, I wish I had known that some of the plants I would be receiving would be trimmed of winter damage rather than fresh new plants. For that I was disappointed so did not give a five star rating. But all plants were healthy, and better than the winter damaged ones I was finding here, so I rated this experience 4 star.

Date of experience: April 7, 2022