FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,363
This company does not typically respond to reviews

Instant Feedback

146,193 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Bruce X.
Unfollow Bruce X.
Share Review
Report Review

Not what it appears
May 3, 2022

While the description was technically accurate, the tree was a 3 gallon tree what the description failed to mention was the pot was 3 gallons but the tree was 3 inches.

Basically I just paid $150 for 3 gallon pot of dirt

Date of experience: May 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plant wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

North Carolina
1 review
0 helpful votes
Follow Terry M.
Unfollow Terry M.
Share Review
Report Review

Healthy well shipped plants
May 2, 2022

Excellent. - Wanted them all my life & a Representative by the name Lewis answered all my questions & was a good price.

Date of experience: May 1, 2022
New York
1 review
0 helpful votes
Follow Kelly U.
Unfollow Kelly U.
Share Review
Report Review

Healthy Happy Trees!
May 2, 2022

Easy to order! The trees arrived well-packaged and healthy. They are rooting nicely!

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
Follow Karl G.
Unfollow Karl G.
Share Review
Report Review

I received a Schumer oak tree and all the branches were trimmed off, put in an inquiry as the tree has shown no signs of life over the last 4 weeks and have received no response

Date of experience: May 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
Follow Nancy V.
Unfollow Nancy V.
Share Review
Report Review

I received my tree quickly and it was packaged well. It is just what I expected.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
Follow Sylvia X.
Unfollow Sylvia X.
Share Review
Report Review

Happy Customer
May 2, 2022

We received our roses with quality packaging. The shipping tracking system used was very beneficial.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
Follow Shane H.
Unfollow Shane H.
Share Review
Report Review

Great Plants
May 1, 2022

Plants arrived in healthy condition and shipped when indicated by the seller. The only downside is the shipper, they are always one day later than the shipping label arrival time. I've made several $500+ purchase from FastGrowning and I'm a fan. Their plants arrive as indicated by photos on the website. I'd recommend them to anyone.

Date of experience: May 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Sean U.
Unfollow Sean U.
Share Review
Report Review

Avocado tree
May 1, 2022

Order process was easy Easy. Shipment was received as promised in the appropriate time.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
Follow Brenda D.
Unfollow Brenda D.
Share Review
Report Review

Sky Rockets are over the top
May 1, 2022

Our skyrocket juniper's arrived in good condition and very timely. They are going in the ground tomorrow and we are very excited. I was surprised to receive a free plant and lo and behold it was a maple. I have the perfect spot for it

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
Follow Shimara E.
Unfollow Shimara E.
Share Review
Report Review

Fast response
May 1, 2022

Quick response time on customer service issues. Representative followed up and made sure I was satisfied

Date of experience: May 1, 2022
District of Columbia
1 review
0 helpful votes
Follow Gabriela H.
Unfollow Gabriela H.
Share Review
Report Review

Trio Trifecta
May 1, 2022

Ordered online and the trees came in impecable condition. I had them in their pots for two weeks indoors before I could move them to pots outside and they are thriving.

Date of experience: May 1, 2022
Texas
1 review
0 helpful votes
Follow TK O.
Unfollow TK O.
Share Review
Report Review

Great until they're not.
May 1, 2022

I purchased 4 fruit trees and 3 berry bushes through FGT, all of them great. Had I not received another tree through them my experience would have been wonderful, solid 5, BUT my husband decided to surprise me with a cherry tree for Mother's Day. This Stella Cherry tree was ordered as a 6-7ft tree that would Fruit the first year. When you look at the website it says that the reason to buy through FGT is because they care and nurture their trees and send well established WELL BRANCHED trees. I received a 6-7 ft stick. Not a single branch to be seen. When I contacted customer service they gave every excuse in the book in order to avoid correcting the issue- it's dormant, it was pruned for better growth, just give it time and it will turn into a beautiful tree, etc. One customer service person offered a store credit then changed their mind on the solution. I offered to send the tree back but get this- in order to return a product that I am dissatisfied with I need to pay for shipping AND a 25% restock fee. This is considering they sent me a tree without a single branch and I have warranty on it. I was going to do it because I was so upset but at the end of the day why should I be the one to pay for an issue that was on their end? If you look at the reviews for the Stella tree every single picture has branches. How can you tell me that what I received is normal? So with that all being said, I'll give them 2 stars because on the order that I made my items were satisfactory. But because of my husbands order I wish I could give them zero stars. Basically my husband paid $180 dollars for a 6 ft twig with a couple leaves on it.

Date of experience: May 1, 2022
Kentucky
1 review
0 helpful votes
Follow Cathey W.
Unfollow Cathey W.
Share Review
Report Review

Totally Impressed
May 1, 2022

I was totally impressed with the size and condition of the sycamore tree I received. It was planted the next day after arrival and it's already flourishing.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
Follow Anthony Z.
Unfollow Anthony Z.
Share Review
Report Review

Great plants
May 1, 2022

Items were healthy and strong. Doing great so far.

Date of experience: May 1, 2022
Idaho
2 reviews
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Wide variety of trees made it easy to find what I wanted in one place; one-stop shopping

Date of experience: May 1, 2022
Texas
2 reviews
0 helpful votes
Follow Nina O.
Unfollow Nina O.
Share Review
Report Review

It is easy to shop with you and your plants are just unbelievable gorgeous.

Date of experience: May 1, 2022
California
1 review
0 helpful votes
Follow Margaret T.
Unfollow Margaret T.
Share Review
Report Review

Excellent service
May 1, 2022

The instructions were clear and the service efficient and speedy.

Date of experience: May 1, 2022
Pennsylvania
1 review
0 helpful votes
Follow Chris E.
Unfollow Chris E.
Share Review
Report Review

Corkscrew willows
May 1, 2022

Great information good price hopefully on arrival all went well, watching and waiting on growth.

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
Follow Eileen I.
Unfollow Eileen I.
Share Review
Report Review

Cold hardy avocado tree
May 1, 2022

My first tree didn't survive but customer service was wonderful and immediately sent me a new one which is thriving. I call them with any questions and everyone there is overly and beyond helpful. Thank you! Many new leaves now and it seems quite happy. Can't wait for avocados!

Date of experience: May 1, 2022
Colorado
1 review
0 helpful votes
Follow Kerri N.
Unfollow Kerri N.
Share Review
Report Review

All trees came in a box looking dead, tried for 2 weeks to bring back to life, half are dead.

Date of experience: May 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!