FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,752 reviews

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Massachusetts
1 review
0 helpful votes
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Expectations Met
May 3, 2022

I received the 10 arborvitae trees plus a free Peace Lilly as promised. All of the plants are doing very well & seem to be happy in their new home. Very satisfied & will buy from them again.

Date of experience: May 3, 2022
New Jersey
1 review
0 helpful votes
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Lack of knowledge
May 5, 2022

I bought an Ice Cream fruit tree and transplanted it to a larger container. It was set where it had full sun up until about noon, then partial sun to shade throughout the rest of the day. I'm not sure what I did wrong but about a week after receiving the leaves began to wilt and dry out. Unfortunately, I didn't purchase the insurance. "My bad!" I've reordered the and plan to give another try.
Any advice? I LOVE the idea of raising a healthy tree as do my daughters.

Date of experience: May 3, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We would be happy to help out with your plants! We have reached out privately to help!

California
1 review
0 helpful votes
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Where's my freebie?
May 5, 2022

Loved most of my experience with this company. Easy to find trees that grow in my zone. The plants came packaged well. They looked healthy. They are doing well after a week.

However, I was given a free plant during the shopping experience. Added it to my cart. Saw it on my invoice. It did not arrive with my order. I emailed them to ask for an update on my free plant. The company has not responded to my email. I sent the email a week ago. For that, I am disappointed.

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! We've reached out privately!

North Carolina
1 review
0 helpful votes
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Mimosas
May 3, 2022

Two mimosa arrived securely packed and trees are doing well. Thank you.

Date of experience: May 2, 2022
Massachusetts
1 review
0 helpful votes
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Tree species do not live
May 5, 2022

I paid 150 dollars, why can't I plant it, it's really hard to understand, can you tell me the reason?

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Florida
1 review
0 helpful votes
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Very Impressed
May 3, 2022

We received our trees and unpacked them right away. They were amazing! Full of gorgeous green leaves and thick trunks. We have already planted them and all the trees are flourishing!

Date of experience: May 2, 2022
New York
2 reviews
0 helpful votes
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First Time Customer
May 3, 2022

My first time ordering from FastGrowing Trees was a very good experience.
My order was accurate. I was informed all along the way of the status.
The products arrived in very good condition.

Date of experience: May 2, 2022
Alabama
2 reviews
1 helpful vote
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Love it
May 3, 2022

I got all I needed and everything was perfect! My dogwood tree is in the ground and looking great

Date of experience: May 2, 2022
South Carolina
2 reviews
0 helpful votes
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Recent purchase.
May 3, 2022

I ordered a crape myrtle tree, scarlet crape myrtle and a hydrangea plant. When received the trees were ok but I'm not sure the hydrangea plant will make it. It was wilted and sad looking.

Date of experience: May 2, 2022
Nevada
1 review
0 helpful votes
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Not the way to go for me.
May 5, 2022

I received a fruit cocktail tree. It immediately started to die. Within a week it was dead. The company sent me a replacement which I was grateful for. The moment I opened the box the leaves started wilting and started to die like the last one. I am desperately trying to save it. The leaves get crispy and fall off without them even turning yellow or brown. I am not angry with the company. I am just totally disappointed. Out of the 5 trees I purchased, one (avocado tree) is amazing. The others are still alive, but small with no new growth. I have to admit the company has tried to accommodate me. But the Fruit cocktail tree with the burlap bag root ball just does not ship well from what I can see.

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacement tree arrived in poor condition as well! We have reached out privately!

New York
1 review
0 helpful votes
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So far so good. I have not received my tree yet but the website and order process was good. The tree looked like it was dying during the first 10 days or so. Customer support team was very helpful, documenting my concerns and willing to fix things if the tree didn't turn around. It seems to have bounced back now and I am happy!

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Why not order trees online?
May 2, 2022

Easy to find shrubs & trees that are not common to my area. Lots of info on planting and care.

Date of experience: May 2, 2022
California
1 review
0 helpful votes
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Smart growing trees 22
May 2, 2022

When do I see the $10 credit for providing my email? Thank you

Date of experience: May 2, 2022
New Jersey
1 review
0 helpful votes
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Wilted and Dead leaves
May 5, 2022

For $160 the tree that I received does not look healthy it has not responded to all the extras that I bought through fast grow trees to help start the tree so far wilted and does that look like it will survive trying trying my best

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Texas
1 review
0 helpful votes
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Great deals
May 2, 2022

Everything went well, from order to delivery. It is a pleasure to receive the plants well packaged at your door.

Date of experience: May 2, 2022
North Carolina
1 review
0 helpful votes
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6-7ft Sugar Maple
May 5, 2022

The top of the tree was cut off, the limb spread was very narrow(there are only 4 limbs), and the root spread is not great. I suggest buying a tree in person.

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
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Not Worth It
May 5, 2022

None of the trees I have purchased (about 6-7) in the last year and a half ever survived. You can get a warranty credit to buy them again, but those died too. Just got two replacement cherry trees and those are already dying. Didn't pay for warranty on a warrantied tree because it's a waste of time. The trees I buy at Home Depot last. The FGT trees all die.

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the growing difficulties with your trees! We have reached out privately to help!

Washington
1 review
0 helpful votes
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Disappointing trees
May 5, 2022

The first tree I received did not look anything like the tree that is being advertised or the trees that other reviewers posted. The leaves have all withered, very scrawny, and it was just a long stick, no other branches. So, I requested for a replacement, but unfortunately, the only difference between the first tree I received is that the replacement had more leaves, other than that, there is no difference. Even if you ask the customer service to replace with something better quality and better looking, they said they cannot guarantee anything because it ships from somewhere else. Not sure why they can't just add a note to whoever is shipping it to send a better quality and better looking one. I didn't bother to reach out again as I know they wouldn't be able to guarantee anything anyway so it's already a waste of my time, effort, and money.

Date of experience: May 2, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this and have reached out privately to help!

South Carolina
1 review
0 helpful votes
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Helpful Agent
May 2, 2022

I needed help placing my re-order for a tree using a gift card. The agent was very accommodating.

Date of experience: May 2, 2022
New Hampshire
1 review
0 helpful votes
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Nice trees!
May 2, 2022

Purchased a Stella cherry and a Bing cherry tree. They both arrived looked great and well-packaged. We planted them a few weeks ago and they're doing wonderful!

Date of experience: May 2, 2022