FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,174 reviews

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Texas
1 review
0 helpful votes
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I ordered a ketchup and mustard rose. Website said growing zone 9 was ok. The poor thing is cooking. The little buds are roasting before they can bloom. I called Fast Growing Tress and spoke with Louis who jokingly told me to put an umbrella over it. Ha ha. He did refer me to warranty. I took pic and sent them to Fredrick. He said the rose bush didn't look bad enough for a credit. I guess I'll have to take better pictures when the rest of the buds roast. I'm feeling unsatisfied.

Date of experience: May 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We have reached out privately. We're so sorry for your experience!

Michigan
1 review
0 helpful votes
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Both good and ok
May 6, 2022

I ordered two trees, and one shipped as expected in 1-2 days, but apparently the other was back ordered and there was no communication about it. I finally called and was told that it would ship the next week. Still waiting.

The tree I received arrived in good condition and is doing well. Looking forward to saying the same thing about my late arrival.

Date of experience: May 6, 2022
New York
1 review
0 helpful votes
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Warranty
May 6, 2022

Had to pay an extra fee for warranty, when I purchased it they said 1 year warranty

Date of experience: May 6, 2022
Texas
1 review
0 helpful votes
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Every tree we've received has done well, 2 Crepe Myrtles, a Silverleaf Maple and a Dogwood. I bought three other trees for my mother and look forward to seeing how they do.

Date of experience: May 6, 2022
North Carolina
1 review
0 helpful votes
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Love the plants
May 6, 2022

I absolutely love the shrubs. They came as promised and nicely packaged

Date of experience: May 6, 2022
North Carolina
2 reviews
0 helpful votes
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Azaleas
May 6, 2022

Being a multi repeat customer, I naturally went to a place that has given me exemplary products. This time however, the packaging was subpar. All the dirt had been dumped out of the pots so the plants had nothing protecting the roots. The plants were a bit scraggly, not the robust specimens I had come to expect from Fast Growing Trees. Because I have had such beautiful plants in the past, I will continue to support this company, and just chalk it up to a fluke.

Date of experience: May 6, 2022
Florida
1 review
0 helpful votes
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Quality
May 6, 2022

One of the tree came sick. It death now and nothing they been doing to replace it. I paid $139.00 for it.

Date of experience: May 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

Texas
1 review
0 helpful votes
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Great & Easy
May 6, 2022

Great choices, fair prices, easy use of site.
Good product and guaranteed.

Date of experience: May 6, 2022
Texas
1 review
0 helpful votes
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Quality
May 6, 2022

The selection and quality of plants are as good as it gets.

Date of experience: May 6, 2022
Nebraska
1 review
0 helpful votes
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Awesome service
May 6, 2022

Had an issue with what was sent. (wrong item) they very quickly shipped out the correct item. Both items were and still are two weeks later in fantastic shape. Would order again without hesitation.

Date of experience: May 6, 2022
Texas
1 review
0 helpful votes
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Horrible purchase
May 6, 2022

I have bought from FGT and usually pleased but this purchase was disappointing to say the least.the hanging baskets were busted and couldn't be hung at all. The plants were in awful shape I am sure it was bc of the basket busting. The answer from customer service was a $2 credit which as u know will not pay for baskets IF I could find any in my area that would work for it. These were to be gifts but that is not an option due to the condition so wasted money. I was very surprised with the customer service response to say the least.

Date of experience: May 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We've reached out privately!

Minnesota
1 review
0 helpful votes
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Bad looking trees
May 6, 2022

First tree came with a crooked trunk. The second tree came with a horrific looking graft and the leaves have died off.

Date of experience: May 6, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your replacement tree wasn't better! We have reached out privately to help!

Louisiana
1 review
0 helpful votes
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Love their plants
May 6, 2022

Any trees, shrubs, flowers they I have ordered from them have came in fast and usually already budding. Even if they didn't make it through the shock of replanting/travel they replaced them quickly and checked back to make sure it was taking the second time.

Date of experience: May 6, 2022
Washington
1 review
0 helpful votes
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I ordered several trees, and shrubs. The trees were in great shape but the packaging on the hydrangeas left the leaves damaged. Because of the way they were packaged the pots were laying down, leaves were sitting in water and it looked like they had been damaged by a freeze. One pot was crammed on top of the rose tree and many of the branches were broken. I have pruned back as much as I dare and am hoping they will all bounce back. Because I am in Washington I am waiting to get them in the ground until our last freezing weather has passed.

Date of experience: May 6, 2022
Missouri
1 review
0 helpful votes
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On time and beautiful
May 6, 2022

The hardy hibiscus I sent my daughter arrived promptly and she advises that she loves them.

Date of experience: May 6, 2022
Colorado
2 reviews
0 helpful votes
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Got order in 6 days not 3 days
May 6, 2022

I was not happy that my trees showed up 6 days after ordering. I read that they should have been there in 3 days. They looked very bad, were dry and in need of water. I am praying that they don't die. I was very happy with my experience. Next time I will try and track my order to see where it is.

Date of experience: May 6, 2022
Texas
2 reviews
0 helpful votes
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American Elm
May 6, 2022

Ordered 2 trees - arrived on time. Cherry tree (5-6') beautiful, healthy and tall. American Elm (5-6') barely 5', no growth at all - still no signs of any growth.

Date of experience: May 6, 2022
Connecticut
1 review
0 helpful votes
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Trees arrived promptly and undamaged. Fast Growing Trees are the only provider that had the particular species I was looking for and they are now standing proudly in my garden.

Date of experience: May 6, 2022
Georgia
2 reviews
0 helpful votes
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Pleased with order
May 6, 2022

Had what I was looking for at a decent price. Will defiantly buy again. I would suggest making sure the burlap wrapped trees are securely wrapped, one of mine was loose and falling apart.

Date of experience: May 6, 2022
Virginia
1 review
0 helpful votes
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Happy Landscaper
May 6, 2022

I purchased my first tree, a flame thrower red bud. The product arrived in a well package box. The tree was in great shape with the beautiful leaves in place. I planted it in a container and the tree never skipped a beat. No shock showing. Within a couple of days, it was adding more leaves and color.

Date of experience: May 6, 2022