FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,056
shipping
245
quality
12,364
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145,334 reviews

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Texas
1 review
0 helpful votes
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When I ordered my items, they showed shipping within 1 to 2 days. After 4 days, I called and was told my items should ship "within another day or two." Fast forward 3 more days and I did an online chat and was told that the items were on backorder, and shipping would occur in another 6 to 8 weeks. While I did get a simple apology during the chat, I immediately canceled. There was no indication that they would try to do better next time (or perhaps a store coupon, for my trouble), so I opted to order from another online plant/tree store.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

Texas
1 review
0 helpful votes
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No issues, warranty purchase recommended to relieve any apprehension / anxiety with online purchase.

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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Arrived promptly and in good shape. Growing fine. Will use these folks again.

Date of experience: May 9, 2022
Tennessee
1 review
0 helpful votes
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Waiting for growth
May 9, 2022

One of the 2 trees I planted is not as vibrant as the other - waiting for final result!

Date of experience: May 9, 2022
New Jersey
1 review
0 helpful votes
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AUTUMN BLAZE TREES
May 9, 2022

I was pleasantly surprised nice trees Don't delay.

Date of experience: May 9, 2022
Florida
2 reviews
0 helpful votes
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Fantastic trees
May 9, 2022

Our 20 crape myrtle trees arrived safe & sound... looking beautiful. They are planted and they are growing so big very quickly. We are super pleased -as always- with FastGrowingTrees. Outstanding products & service!

Date of experience: May 9, 2022
New York
2 reviews
0 helpful votes
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Disappointing
May 10, 2022

Disappointed in the trees I got. Never tried online store for trees, but I'm not going to do that again.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Sudan
1 review
0 helpful votes
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Speedy service for "sticks"
May 10, 2022

I ordered several bushes and a few varieties of trees and everything has taken root except two of the same trees, I'm afraid they did not survive since they look the exact same as the day they arrived.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

New York
2 reviews
0 helpful votes
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Quick, very well packed, great prices. The best from all aspects

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Great plants, shipped well
May 9, 2022

I ordered knockout roses and ornamental grasses. They came beautifully packaged, live, healthy and intact. Will order from again.

Date of experience: May 9, 2022
New Mexico
1 review
0 helpful votes
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A little damage
May 9, 2022

Received my package but the shippers stood it on end and the water drained out of one plant and the branches were broken on one side of the tree. Called the customer service and they were extremely helpful. Offered to replace it but I think I'm going to train it against a trellis. Nothing but good review one my treatment by the company

Date of experience: May 9, 2022
Georgia
1 review
0 helpful votes
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Conversation pieces
May 10, 2022

The plants were great, except for 1 out of the 11 I bought. That 1 was so small, it broke when I pulled it out of the pot. I planted the root anyway, hoping it will come back. Even if it does it will so much smaller that the other. Most of the plants already had blooms on them.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with one of your plants! We are reaching out to get some photos so we can assist you further!

Iowa
2 reviews
0 helpful votes
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Landscaping
May 9, 2022

Just a "few" upgrades this spring. Everything looks great so far and delivery service was super fast and courteous.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Beautiful
May 9, 2022

Easy ordering and delivery. Beautiful tree, Definitely recommend and would order again.

Date of experience: May 9, 2022
Colorado
1 review
0 helpful votes
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Wrecked
May 9, 2022

These plants were wrecked when they were delivered. The blackberries are in terrible shape and I can't seem to revive it. Half of it arrived brown and dead and nothing new is growing. The strawberries in one pot were ok, but the other was cracked completely and I had to report it so it doesn't even hang anymore.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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Excellent
May 9, 2022

Great condition and packing. Shrubs were large and healthy. Didn't have flowers on them yet which we appreciated. Unlike our local garden stores

Date of experience: May 9, 2022
Ohio
1 review
0 helpful votes
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Lousy specimens
May 10, 2022

Trees were poor. Leaves were shredded and broken. Poorly packaged and now they are looking worse as leaves die back.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees! We are reaching out to get some photos so we can assist you further!

New York
1 review
0 helpful votes
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Great looking trees
May 9, 2022

I was not expecting such a nice small tree, about 3' high. Being shipped we expected the tree to show stress form shipping. When it arrived it looked like it had just been put in the box. Would definitely buy from again.

Date of experience: May 9, 2022
New York
1 review
0 helpful votes
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FROZEN
May 10, 2022

My papaya tree came frozen and it's larger leaves all fell off. Presently it's a stick that appears to be trying to rebound. Not sure if it will make it. I will see in a week or so if it shoots out some leaves.

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your papaya isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Pennsylvania
1 review
0 helpful votes
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Cherry tree for Mothers Day
May 10, 2022

Planted the cherry tree per instructions 2 weeks before Mothers Day. Tree has lost 1/2 of its leaves and looks pitiful... not what I expected... sent pics to FastGrowingTrees and they suggested scrapping the bark about 1 inch from ground to check color. Looked greenish to me, so time will tell if the tree survives..

Date of experience: May 9, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about the concerns with your tree! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Please check back in with us over the next few weeks if the tree does not begin to recover