FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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Maine
1 review
0 helpful votes
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Wonderful
May 10, 2022

Package was packed so good and came in good shape!

Date of experience: May 10, 2022
Massachusetts
1 review
0 helpful votes
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Healthy Plants well Packaged
May 10, 2022

Everything was great except for two missing items that after calling, find out they are back ordered. Was charged in full and still waiting for update.

Date of experience: May 10, 2022
Pennsylvania
1 review
0 helpful votes
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Dense yew
May 10, 2022

I was told my dense yew would be delivered in 2 days and 2 days later I received my yew. It was exactly as described and healthy. I will definitely buy from FastGrowingTrees.com again.

Date of experience: May 10, 2022
Florida
1 review
0 helpful votes
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Great experience
May 10, 2022

Tree looked good on arrival. All the accessories I purchased were helpful. Would buy another tree

Date of experience: May 10, 2022
Illinois
1 review
0 helpful votes
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Affordable trees, quick service
May 10, 2022

The trees arrive in good shape, a size easy to handle and plant. I remove all burlap ant other wrapping, as bare root planting is best. So far, so good! Grow away, little guy!

Date of experience: May 10, 2022
Tennessee
1 review
0 helpful votes
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Trees and Lilacs
May 10, 2022

I bought ten evergreen trees and two lilac bushes and the process was super easy. The items arrived at my house really fast and were extremely well packed. I was pleased with the whole process. I only have had them in the ground a couple of weeks, but so far they are healthy and thriving.

Date of experience: May 10, 2022
Oregon
1 review
0 helpful votes
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Hanging strawberry plants
May 12, 2022

There was a problem with the quality upon arrival which they quickly took care of. I am grateful that I had a second opportunity to correct my previous unhappy review.

Date of experience: May 10, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

It looks like we have been able to issue a refund. We are so sorry for how your plants arrived!

Maryland
1 review
0 helpful votes
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Various trees and bushes
May 10, 2022

We have ordered over 20 trees and bushes between my daughter and me. We did have a few with the roots wholly exposed, but we sent pictures back, and they were immediately replaced. All others were perfect. I will be ordering more trees and bushes from fast-growing trees and recommending them to others. We have called customer service a few times and have had excellent service. Thank you:

Date of experience: May 10, 2022
Tennessee
1 review
0 helpful votes
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Dragon Fruit
May 12, 2022

I ordered a dragon fruit cactus, along with several other plants/trees. The dragon fruit was very poorly packed and stems were completely broken. I called and sent pics and was sent a replacement. The second Dragon fruit that came was packed worst than the 1st one. The main stem was broken off and just shoved in the bagged pot. I called again and sent pics and was advised a replacement would be sent again since it was so badly broken and had no chance of survival. The 3rd one came and was also broken. At this point I just gave up and am out the $$. I've ordered quite a bit over the past 2 years and everything else has been great.

Date of experience: May 10, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your dragon fruit arrived damaged for the 3rd time! We've reached out to help make this right!

Mississippi
1 review
0 helpful votes
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Flower bulbs
May 10, 2022

Flower bulbs did not grow. Checked later and they were rotten. Would not order these again or not from this company.

Date of experience: May 10, 2022
Texas
1 review
0 helpful votes
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Healthy trees
May 10, 2022

Customer service are Awesome. They are also very knowledgeable.

Date of experience: May 10, 2022
Maryland
1 review
0 helpful votes
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Terrible Customer Service
May 12, 2022

I ordered four fig trees a few weeks ago and requested them to be shipped on May 9th. I have a landscaper coming this week to have them planted. When I received a shipping confirmation on May 10th it was only for two trees. I called customer service and was told two are on backorder. When I told her I was not happy, she said she cannot control the growing of the trees and hung up on me. VERY RUDE!

Date of experience: May 10, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are reaching out privately. We are so sorry to hear about your experience!

North Carolina
1 review
0 helpful votes
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A very pleasant experience. Good communication and fast service

Date of experience: May 10, 2022
Texas
1 review
0 helpful votes
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I had ordered a tree which became unavailable during the ordering process, and was not informed of its unavailability. Fast Growing Trees mad it right by sending me the same tree when they were available at no cost to me. Fast Growing Trees went above and beyond and certainly made it right by me.

Date of experience: May 10, 2022
Virginia
1 review
0 helpful votes
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Tree purchase
May 10, 2022

Easy, what more can i say. Had no problems with ordering or delivery

Date of experience: May 10, 2022
Missouri
2 reviews
0 helpful votes
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SENT A HALF DEAD TREE
May 11, 2022

They sent a half dead crape myrtle tree that was dried out and brittle. It did have some new springtime buds, however, it clearly was not thriving and they never should have sent this tree.
They did give me a full refund but I would never use them again.

Date of experience: May 10, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

It's normal for crape myrtles to look "dead" when they are dormant. They're also one of the last trees to leaf back out in Spring, so we completely understand your concerns and glad we could help!

Pennsylvania
1 review
0 helpful votes
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Not quite
May 11, 2022

I have no problem paying a premium for service and products. But to my eye, there is no difference in the 2 and 3 gallon shrubs I purchased. And I received one "runt" which has clearly underperformed. I expected premium products.

Date of experience: May 10, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Pennsylvania
1 review
0 helpful votes
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Strong and Beautiful
May 10, 2022

I was very impressed by the way my 2 cherry trees arrived. They were very healthy looking and green. They were absolutely beautiful is the word. I even received help from a life plant supporter from Fast Growing Trees and I would recommend this company to the entire world. My cherry trees were potted over a month ago and they are doing great. I can't wait until harvest, hopefully by the end of summer 2022.

Date of experience: May 10, 2022
New Jersey
1 review
0 helpful votes
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Not a good experience
May 11, 2022

We purchased couple of fruit trees last year and one of them didn't grow.
Last mont we ordered three more fruit trees(plants) one reacehd in bad shaped still didnt show any sign of growth and the other one reacehed dry as rock and the size mentioned was 2-3 feet where as it is around 13inches and like a stick, I wonder when will this grow and bare fruit. I was told to wait couplr of weeks and call us back. I might wait another week and call you to replace or refund. Thank you. Pleae do not spoil your reputation. I expect reply from you. Thank U again

Date of experience: May 10, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the concerns with your trees! Shipping stress can cause plants to wilt and even drop leaves but typically make a full recovery! Being that we are plant people, we always like to ask our customers to give the plants a chance and not to give up on them too early. Please do not worry, we have your plant covered 100%. Just check back in with us if for some reason it begins to decline and we'll ship a new one!

Texas
1 review
0 helpful votes
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Well satisfied
May 10, 2022

Very good experience with the purchase I made, so far everything is doing well

Date of experience: May 10, 2022