FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,959 reviews

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Utah
1 review
0 helpful votes
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1. First shrub arrived ok
2. Tree arrived ok
3. Ordered two Japanese fern, they were both damaged due to way they were packed.
Company sent 1 replacements, which also arrived damaged berries in dirt, Brocken stems.
4 ordered Mountain fire pieris- it arrived gorgeous
So I ordered 2nd one to match. 2nd one wasn't mountain fire. Some leads look unhealthy. Called the company they sent replacement. Arrived in terrible condition with dead, damaged some bricked and dry leafs.

Date of experience: May 13, 2022
Texas
3 reviews
0 helpful votes
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I purchased an azalea, which arrived quickly and in perfect condition. Great care was taken in packing it for shipment. I planted it shortly after receiving it, and it's looking healthy. Can't wait to see it bloom!

Date of experience: May 13, 2022
North Carolina
1 review
0 helpful votes
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Warranty Issues
May 14, 2022

I paid for the tree warranty. When my trees arrived, one tree was completely trashed. I called and spoke with my 'tree expert' who said she was sending a replacement right away.

5 days later, I have a hole in my yard and no replacement tree to put in it.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Japanese Maple of Quality
May 14, 2022

The Japanese Maple arrived nicely boxed and on a timely manner. The product was of quality and looks beautiful in our garden.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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On the fence?!?
June 12, 2022

I'm not happy that the items were not actually shipped as stated. The quality of the items weren't what I expected. I get better trees from the local stores. I would like a refund for these items. NOT QUALITY!

Date of experience: May 13, 2022
Tennessee
1 review
0 helpful votes
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Yes
May 13, 2022

Quickly got my trees and they were in great condition

Date of experience: May 13, 2022
Georgia
1 review
0 helpful votes
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Very satisfied purchase
May 13, 2022

Trees were securely packaged and looked great upon delivery. The trees looked like I just bought them at my local gardening store. I purchased 6 spartan juniper, willow tree and a golden chain tree. All are growing well and look great.

Date of experience: May 13, 2022
Texas
1 review
0 helpful votes
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Very happy
May 13, 2022

I purchased this tree in memory of my father. I got permission to have this plant in our community because of the location of where it can be seen. It was important to me to have this delivered because I'm disabled and can't get one on my own. I was happy to have found this site and with them offering insurance it made me feel even better with the purchase.

The tree arrived so fast that the landscaper wasn't ready and customer service responded quickly with my questions to make sure the tree will be okay for planting. The packaging of the tree was really well done. The tree was very secured and looked better then I was expecting.

The tree is doing wonderful! I have plenty of new leaves popping out already. I'm really enjoying this tree and very happy with the purchase. I'm not sure on the price as everything seems expensive right now but I really didn't mind as it was a special cause.

Date of experience: May 13, 2022
Utah
1 review
0 helpful votes
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Peach trees
May 13, 2022

Took a while to deliver so a few of the limbs were dead and a bunch of leaves were turning yellow

Date of experience: May 13, 2022
Nebraska
1 review
0 helpful votes
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Beautiful Lombardi trees
May 13, 2022

I've ordered from this company before and then we decided to expand our line of the Lombardy poplar to be planted and both shipments were awesome. The first one unfortunately had two broken ones and they replaced it without question. I would definitely recommend this company they take care of their customers.

Date of experience: May 13, 2022
Texas
2 reviews
0 helpful votes
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Super easy!
May 13, 2022

Easy as it could be. Found a tree I wanted and ordered it. It came within days and it's in the ground looking good!

Date of experience: May 13, 2022
Florida
1 review
0 helpful votes
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Disappointed!
May 13, 2022

My mango tree has died. I order 3 strawberry plants: one pot had only soil and the other two were in poor condition. Only one survived. My guava tree is doing well.

Date of experience: May 13, 2022
Minnesota
1 review
0 helpful votes
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Nice plant provider
May 13, 2022

Easy ordering and really like the plants delivered. The information provided with each plant was great. I"ll order again.

Date of experience: May 13, 2022
Tennessee
1 review
0 helpful votes
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Surprised
May 13, 2022

Big selection, great information, very reasonable prices. Surprised at how nice the condition of the trees were when they arrived. Definitely planning to order more

Date of experience: May 13, 2022
Washington
1 review
0 helpful votes
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Disappointed in WA
May 13, 2022

The trees arrived 2 days later than scheduled.
The Maple had a broken limb and the leaves were wilted. We planted both the following morning as per the instructions. The Oak looks like it will survive, but the Maple's leaves are wilted and starting to turn brown. I inspect everyday looking for signs of life, but have lot seen any sign of new green yet. What should I do?

Date of experience: May 13, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Nevada
1 review
0 helpful votes
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Buyer Beware!
May 13, 2022

My tree arrived with the central leader bent at a 90* angle and what few leaves it had were dried and shriveled. We planted it immediately but it has not put on any new leaves. It appears to be dead. Central leader has not straightened out like I was hoping it would.

Date of experience: May 13, 2022
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see how we can assist you!

Indiana
1 review
0 helpful votes
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Bing cherry and patio peach
May 13, 2022

Everything went smoothly., but my patio peach tree isn't doing very well. I may need a replacement.

Date of experience: May 13, 2022
Washington
1 review
0 helpful votes
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Exceptional quality & Service
May 13, 2022

My order was packed very well. The plants are healthy and looking good. Shipping time frame as expected. The website is easy to navigate and very well put together. Thank you for the wonderful shopping/buying experience

Date of experience: May 13, 2022
Nebraska
2 reviews
0 helpful votes
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Perfection
May 13, 2022

My Butterflies Magnolia arrived in perfect condition. The order was delivered expeditiously and well packaged. In the past few weeks the plant has adapted well and continues to sprout new growth. I am very pleased.

Date of experience: May 13, 2022
Michigan
1 review
0 helpful votes
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The tree was delivered in good condition and surprisingly fast.

Date of experience: May 13, 2022