FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,087 reviews

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Louisiana
2 reviews
0 helpful votes
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Awesome
May 24, 2022

Tree showed as described and and packed very professionally. Will buy from them again and again!

Date of experience: May 24, 2022
Texas
1 review
0 helpful votes
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Listen to your customer.
June 23, 2022

Much effort went into securing and on-time delivery for a Digwood tree (white). Only to learned it was not the right one for our region. I learned of this ince I called to advise of the look of the tree. The Rep. Stated I was ill advised! Now I have to wait until June 1st, take a picture, and call them back for the correct replacement. And this was for the largest and most expensive one they had to offer! Unbelievable!

Date of experience: May 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We apologize. We have growing zone information on each product page and you're always welcome to give us a call with questions prior to ordering!

Tennessee
1 review
0 helpful votes
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Did not receive full order
May 26, 2022

I ordered 3 pear trees. Two came in one shipment - beautiful. The third, a luscious pear, never arrived. I phoned FGT to report the missing tree. Waiting to hear what happened in shipping.

Date of experience: May 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the delay with your tree and have reached out privately!

Washington
2 reviews
0 helpful votes
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Orange Rocket Barberry
May 26, 2022

The plants arrived fine and seem to have survived after 3 weeks in the ground but have lost about 20% of their leaves. Similar plants from a local nurses are doing better. I have had to block emails from you as you just send to many. Plus your ads are showing up all over the place when I do other searches. I certainly don't plan on doing business with you again

Date of experience: May 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants have lost some of their leaves! This is very common after plants are shipped and it's due to the stress of being in a hot box without sunlight. We have reached out privately to see how we can help!

Minnesota
1 review
0 helpful votes
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Very dissatisfied
May 26, 2022

I originally ordered two Citronella plants in the middle of April. Paid $75 for plants and huge shipping cost. I had to call your customer service the middle of May to see why I hadn't received them yet. The lady told me they weren't in stock but would I like 3 small plants of them for the same price. I agreed, and received a package a few days later. Inside were only two Citronella plants, that were withered and dead looking. I tried planting them and reviving them, but they still look like wilted lettuce. I have pictures to prove everything if you need me to back all this up.

Date of experience: May 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience and that your plants didn't make it! We reached out privately to help!

New Jersey
1 review
0 helpful votes
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Great company
May 24, 2022

My first tree was dead. I called n they sent me another, which is taking/growing beautifully. I will always deal with this company. U don't find many that stands behind their products

Date of experience: May 24, 2022
Pennsylvania
1 review
0 helpful votes
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Waste of Money
May 26, 2022

Tree and roses arrived dead. They replaced them and they arrived dead. Shipping is to expensive for the length of time it takes to get product. Packaged and shipping was awful
I wasted a lot of money and time and they did not seem to care about the customer at all.

Will never buy again

Date of experience: May 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your replacements also arrived in poor condition! We have reached out privately to help!

Massachusetts
1 review
0 helpful votes
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Trees maybe, plants no
May 26, 2022

I tried this for the first time and I think plants are just to delicate to be shipped in a box. I ordered a big grass plant with 3 smaller plants. They all shipped together, one plant already died and the other two may make it, not sure yet. Probably will not do this again.

Date of experience: May 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your plants when they arrived! We are reaching out to get some photos so we can assist you further!

Kansas
1 review
0 helpful votes
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West Kansas
May 26, 2022

I ordered 4 trees and I received them and 1 was not what I ordered. I called them and they quickly recognized their error and sent me the correct tree. I felt that the trees were extremely tender as if only grown in a greenhouse and not hardened to real growing conditions. I felt for what they cost that they would have been more acclimated to being ready to plant outdoors therefore not satisfied.

Date of experience: May 24, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your concerns about your trees were not addressed when you reached out! We have sent a private message to get some photos so we can take a look!

California
1 review
0 helpful votes
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Lovely healthy trees
May 24, 2022

I bought 4 trees in total. All were so healthy and packed extremely well.
I am so happy I found FastGrowing Trees. I know I sound like an advert, but seriously thank you.
For the terrific service and my happy new trees.

Date of experience: May 23, 2022
Washington
1 review
0 helpful votes
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Best customer service
May 24, 2022

I had a problem with Fed Ex delaying my order for a few days. When I called to ask about if the tree was still going to be ok. She pulled my order and made sure I received a replacement tree right away. The best service I could ever ask for.

Date of experience: May 23, 2022
Florida
1 review
0 helpful votes
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Trees came looking dead
May 26, 2022

The trees we received looked broken and dead, I was not very happy with the over all shape the trees came in.

Date of experience: May 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Maryland
1 review
0 helpful votes
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Plants
May 24, 2022

My plants were in excellent condition and very healthy. I am very pleased and would order again.

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
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Shipping was accurate, quality not great.The Cassandra was supposed to be a 2 gal container, it was nearly 1/2 to a gal., it was not hearty. Disappointing.

Date of experience: May 23, 2022
Nevada
2 reviews
0 helpful votes
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Very good
May 24, 2022

Website was easy and informative.
Shipped in 3 days.
Product arrive alive in good shape and was in the groundt the next day.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
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First tree they sent did not thrive at all. Second one (we paid for that insurance, so it was without charge to us for exact replacement) is an improvement. Second tree went much better. It appears to be thriving now. Thank you for sending a better tree the second time.

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Unsatisfied
May 26, 2022

I ordered the bushes and fertilizer on May 2, and have not received them as of May 23, although I keep receiving email telling them I have not received any part of the order.

Date of experience: May 23, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience! It looks like we have a replacement order on its way! Let us know if we can help with anything else!

Tennessee
1 review
0 helpful votes
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Beautiful product
May 24, 2022

I received my wax myrtle tree in very good condition. Beautiful pretty dark green leaves. Very healthy looking. Just had it a few weeks, to early to tell the results as of now. But they are growing new stems. Love it

Date of experience: May 23, 2022
Texas
1 review
0 helpful votes
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Tree for Mothers Day
May 24, 2022

No one in my area had a mamosa tree any size. It arrive on time and looked great I did not expect it to be that tall and such a great root ball.

Date of experience: May 23, 2022
Colorado
1 review
0 helpful votes
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Peach tree
May 24, 2022

Great experience ordering our peach tree!
The instructions to plant it were simple and it is thriving. Looking forward to having some peach pie when it produces peaches.

Date of experience: May 23, 2022