FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

144,390 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Lemuel R.
Unfollow Lemuel R.
Share Review
Report Review

Mandarin Orange Tree
May 24, 2022

Tree was carefully packaged and looked healthy when it arrived. It's been 2 weeks and I'm already seeing new branching and green foliage growth. Very satisfied with the whole experience with this company!

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
Follow Sami B.
Unfollow Sami B.
Share Review
Report Review

Fastdyingtree
May 24, 2022

I sent several email to you that my cherry tree died. You did not respond.

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it and we didn't receive your email! We have reached out privately!

California
1 review
0 helpful votes
Follow Alison K.
Unfollow Alison K.
Share Review
Report Review

A very happy customer
May 24, 2022

It was my first time purchasing live plant online. I was worried about the quality and also if the plant would survive the shipping. I was pleasantly surprise to see superb plants arriving in great conditions. I planted in my backyard the same day and it has been 2 weeks and the plant still looks great. I look forward to it blooming

Date of experience: May 23, 2022
Ohio
1 review
0 helpful votes
Follow E K.
Unfollow E K.
Share Review
Report Review

Don't Buy
May 24, 2022

My box came ripped up. The plant was very expensive. It was a tiny stem with dead leaves. I was totally fooled by the advertisement.

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your plant arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

New York
2 reviews
0 helpful votes
Follow Michael X.
Unfollow Michael X.
Share Review
Report Review

The plants were easy to order and track, but low quality. One of the two viburnum was seriously doseased, lilac is barely hanging on and jap maple died.

Date of experience: May 23, 2022
New Mexico
1 review
0 helpful votes
Follow Liza Q.
Unfollow Liza Q.
Share Review
Report Review

Great Trees
May 24, 2022

First time ordering trees online. The trees were very healthy, and we received them fast.

Date of experience: May 23, 2022
New York
1 review
0 helpful votes
Follow mark X.
Unfollow mark X.
Share Review
Report Review

Two dead trees
May 24, 2022

First blossom tree took over two weeks to deliver. No surprise it was dead in the box. FGT sent another one which arrived in 3 days and was in the ground immediately. After watering everyday this tree is looking pretty dead too.

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your replacement tree isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

New York
1 review
0 helpful votes
Follow Patrick W.
Unfollow Patrick W.
Share Review
Report Review

Great Company
May 24, 2022

Not only was my tree delivered in 3 days it came perfectly packaged and very healthy. Great company and customer service. I would definitely recommend them and will be buying again from them in the near future.

Date of experience: May 23, 2022
New Jersey
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

Expected better
May 24, 2022

Ordered 3 crape myrtles and a banana tree. Only one crape myrtle showed up and it was the wrong color. Contacted the company and was told the three trees would again be sent out to me, after waiting almost a week I contacted them again and was told the had no record of it and were just going to refund me because they were now back ordered on the color I ordered. After going back on the website, the trees were available but the price jumped by $20 a tree. Just very disappointed

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that we ran out of these!

North Carolina
1 review
0 helpful votes
Follow Garrett W.
Unfollow Garrett W.
Share Review
Report Review

Great customer service
May 24, 2022

I've ordered several trees and have great results. I had a tree that didn't make it and the company honored their guarantee and replaced it other than shipping which is totally fair.

Date of experience: May 23, 2022
Pennsylvania
1 review
0 helpful votes
Follow Brian W.
Unfollow Brian W.
Share Review
Report Review

Excellent service
May 24, 2022

Trees always arrive in good shape. Any issues I've had have been taken care of quickly.
Sometimes the trees come questionably pruned.

Date of experience: May 23, 2022
New York
2 reviews
5 helpful votes
Follow Stephanie V.
Unfollow Stephanie V.
Share Review
Report Review

I could not be happier with our purchases this spring! You have a lifelong customer!

Date of experience: May 23, 2022
Nebraska
1 review
0 helpful votes
Follow Sean N.
Unfollow Sean N.
Share Review
Report Review

I bought my tree and the listing for it had a counter with how many trees were left. The listing also listed that it would ship within two days. A week after ordering and the tree hadn't shipped, so I contacted customer service. An employee responded that same day and said they were out of the height I purchased and would upgrade it free of charge. The employee also said it would ship the next day. It is extremely frustrating that no one reached out to me proactively about the situation in spite of their representations on the listing, but the replacement of a taller tree was sufficient. 3 days later still no shipping notice and I again had to reach out to the company. The tree then shipped with no response from the company. Overall, I wouldn't buy from FGT again. The customer shouldn't have to hound a company to fulfill their end of the purchase. The tree is great, but the marginal savings was greatly outweighed by the abysmal customer service. I wouldn't do it again.

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and the remainder of our inventory just wasn't up to par to ship. We sincerely apologize again for the inconvenience!

Oregon
1 review
0 helpful votes
Follow Amy M.
Unfollow Amy M.
Share Review
Report Review

I appreciate the wonderful selection of plants and trees and mostly that the plants arrived alive and well packaged. I ordered 6 chocolate chip Ajuga plants and they were all alive and well and healthy. They were easy to plant.

Date of experience: May 23, 2022
California
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Share Review
Report Review

Dead trees
June 23, 2022

Both trees wilted and died within a week despite following all normal tree care. I've grown many plants and trees. These had no hope. I still have them in the ground and hoping they recover.

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Connecticut
1 review
0 helpful votes
Follow Antonia T.
Unfollow Antonia T.
Share Review
Report Review

Bad communication.
May 24, 2022

My order arrived missing a dogwood tree that was on sale. No one contacted me that the product was sold out. I then had to pay double for a different dogwood tree. My tree is in the ground but doesn't look good. Keeping an eye on it.

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry for your experience and that we weren't able to ship your tree. When dealing with live products, we always want to ensure we're sending out the best plants as possible.

California
2 reviews
0 helpful votes
Follow sarah S.
Unfollow sarah S.
Share Review
Report Review

First time ordering
May 24, 2022

Didn't know what to expect, and the plants were beautiful, packaged very well, and are successfully transplanted and growing. Will use them again.

Date of experience: May 23, 2022
Colorado
1 review
0 helpful votes
Follow Trisha L.
Unfollow Trisha L.
Share Review
Report Review

Great customer service
May 24, 2022

I bought several shrubs and 2 trees. Trees arrived looking less than healthy. Could not get replacements due to no stock, but received full credit back towards future purchases. Customer service was prompt and very responsive to my emails.

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
Follow John O.
Unfollow John O.
Share Review
Report Review

Trees
May 24, 2022

Like most of the trees I have ordered. One cherry tree that I planted in the fall never leafed out. Also had a flamethrower red bud only leaf out on the lower half

Date of experience: May 23, 2022
Illinois
1 review
0 helpful votes
Follow Ed F.
Unfollow Ed F.
Share Review
Report Review

Disappointed
May 24, 2022

Expensive for the small unhealthy looking blueberry plant. Flowers die off and no blueberry.

Date of experience: May 23, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your blueberry plant! We are reaching out to get some photos so we can assist you further!