FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,343 reviews

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Georgia
2 reviews
0 helpful votes
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Your customer service rep was super helpful in getting my order place and the discount code to work.

Date of experience: June 14, 2022
Tennessee
1 review
0 helpful votes
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Good stuff
June 14, 2022

Everything growing well so far. They even included an extra Japanese Maple that my dog ate, so no loss!

Date of experience: June 14, 2022
Ohio
1 review
0 helpful votes
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Great company
June 14, 2022

Great products and customer service. We would definitely recommend.

Date of experience: June 14, 2022
Indiana
1 review
0 helpful votes
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The shipment was not delivered
July 14, 2022

I placed the order and the order was shipped out, but it never was delivered!

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Always happy
June 14, 2022

I've used fast growing trees for 10 years at different homes and they never disappoint.

Date of experience: June 14, 2022
Colorado
1 review
0 helpful votes
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I ordered 40 Thuja Giants for the road behind our house. Looking forward to the privacy!

Date of experience: June 14, 2022
California
1 review
0 helpful votes
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Perfect Experience
June 14, 2022

We were looking for a butterfly bush tree and were unable to find it locally. Our landscaper was unable to locate it from any of his sources. I went online to do a search and found fast growingtrees.com. I was amazed at finding exactly what I was looking for, and seeing their amazing selection of other trees as well. It was delivered on time and well packed in a box. It was healthy and ready to be put in the ground. We are already getting blossoms! We are very happy and very impressed!

Date of experience: June 14, 2022
New York
1 review
0 helpful votes
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Satisfied
June 14, 2022

Great selection of trees and shrubs. Price was great, shipping was fast, the Nellie Stevens hollies showed up well packaged and looking great. I don't know why I had to pay extra for a 1 year guarantee, but maybe people have previously abused that. Overall very happy, would recommend and looking to buy more from fastgrowingtrees in the future.

Date of experience: June 14, 2022
Alabama
1 review
0 helpful votes
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Very small and skinny trees
June 16, 2022

Although the junipers arrived well packaged and in good condition we felt they were WAY overpriced for their size.
We had found some that were 3 times the size (and healthy) for about $149. However this order was already placed.
Sorry but we won't be recommending or ordering from this vendor again. Too small and too pricy.

Date of experience: June 14, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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All good and love my trees and plants, love them all

Date of experience: June 14, 2022
Minnesota
3 reviews
0 helpful votes
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Results Pending
June 14, 2022

"So Far So Good". The tree was received in perfect condition, an indication that your company went to great pains to issue a good product.The tree is thriving and we are pleased.

Date of experience: June 14, 2022
Tennessee
1 review
0 helpful votes
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Tree Purchase Experience
June 14, 2022

Excellent service and product! I will definitely buy from this company again. I received my tree planted it and I've been watering it ever since and it has been a successful transaction and experience

Date of experience: June 14, 2022
Wisconsin
2 reviews
0 helpful votes
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Whoever packed my tree into the box broke the top off the tree in order to make it fit in the box. It wasn't done in transit, it was clearly deliberately broken. That said, the tree was in good health, and there were secondary buds that broke, so the tree is growing now and seems very healthy, but I lost about 6 or 8 inches of growth because of the packaging.

Date of experience: June 14, 2022
Massachusetts
1 review
0 helpful votes
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Look Elsewhere
June 16, 2022

Followed directions exactly. Tree didn't last 2 weeks.

Date of experience: June 14, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about this and have reached out privately to help!

Illinois
1 review
0 helpful votes
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Nice product but pricey
June 14, 2022

Found what I was looking for and was delivered in a timely fashion

Date of experience: June 14, 2022
Texas
1 review
0 helpful votes
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Never again
June 16, 2022

Substituted different sized trees and were delivered late and nothing survived

Date of experience: June 14, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

New York
1 review
0 helpful votes
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I ordered 10 healthy thuja green giants. Packaging was great trees were healthy I ordered ten more after I planted them. I will be ready ordering new plants soon

Date of experience: June 14, 2022
Michigan
1 review
0 helpful votes
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Just Okay
June 16, 2022

Navigating the site (and the abundance of info) was great and I was really excited for my trees and plants to arrive. However, that's where my excitement ended. Upon opening the boxes I found the soil from the burlap sacks had been nearly completely emptied into the box, the leaves and stems had been damaged, and the pruning that was done made little to no sense. Even in their current state I was able to get them in the ground and try to save them. Three of the four trees seem to be holding steady after 3 weeks. One of them will almost certainly continue to struggle and due to the pruning that was done it was have a very unappealing shape. Hoping they survive and after a few growth seasons I may be able to reshape them. Overall, the site it useful, the variety of product is immense, shipping quality was below average, pruning and shaping seemed questionable, and the quality and health of the trees upon arrival wasn't great.

Date of experience: June 14, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees when they arrived! We are reaching out to get some photos so we can assist you further!

Illinois
1 review
0 helpful votes
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Look at local store first.
June 14, 2022

Online shopping was great. Product upon arrival very disappointed in size and condition of boxes and tree. Taken three weeks to get them to look alittle bit alive again. Found same tree three time the size and same price at local homedepot two days after planting. Shop around before you buy from here.

Date of experience: June 14, 2022
Missouri
1 review
0 helpful votes
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Healthy trees
June 14, 2022

The leaves were fully expanded and green. Growing well upon being planted.

Date of experience: June 14, 2022