FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,783 reviews

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Texas
1 review
0 helpful votes
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I ordered 9 trees. 6 of them showed up almost dead. All were a foot shorter than the website advertised. The 6 almost dead trees completely died after a week of watering and fertilizing. The trees were squeezed into small enclosed boxes, 2 trees to a box, and sat in the boxes for 10 days before delivered.

Date of experience: June 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!

Colorado
1 review
0 helpful votes
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Surprised and pleased
June 25, 2022

We were having trouble with our local nurseries looking for a dwarf blue spruce tree, but found them online at the website Fastgrowing trees.com. The representative was most helpful and we were exceptionally pleased at how sturdy, healthy, and cute our little two feet tall trees were upon arrival. They are supposed to grow 2 to 4 inches a year and we plan to take our time watching them grow!

Date of experience: June 25, 2022
Virginia
1 review
0 helpful votes
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Peach tree and strawberries
June 25, 2022

Overall satisfied with purchase. Bought a reliance peach tree and one strawberry plant. Plant is spreading and tree is healthy. Hasn't really grown yet but very healthy.

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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Great experience so far.
June 25, 2022

I ordered 8 Taylor junipers to replace Italian cypress that didn't survive the 2021 Texas ice storm. The trees arrived fast and in good condition. I ordered the warranty to be safe and hope we don't have to use it. The current heatwave and water restrictions make me nervous but i know from experience that Fast Growing Trees is easy to work with.

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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Gardenia tree
June 25, 2022

I was originally informed that the tree would arrive on a Thursday. No tree. I called, and was told
It wold be here on Friday. Again, no show. I called again, fearful that the poor tree would have to spend the weekend in a cardboard box. Was told that it would arrive on Saturday.
Hooray! Saturday saw it on my doorstep!
After having it acclimate to my weather out here in So. Ca., I repotted it.
Upon close inspection, I realized that it had mealybugs!
Needless to say, I was surprised. I know that the tree didn't obtain mealy bugs while on its trip here to Ca. I would think that for the price I paid, the poor tree would've been free from bugs, and only be stressed from its cross country trip.
The tree itself is beautiful, except for above mentioned stress, and I've been able to hand pick off the bugs.
Would not order from these people again.

I figured it would be here on Friday. Again, no sho

Date of experience: June 25, 2022
Costa Rica
1 review
0 helpful votes
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All Thumbs up
June 25, 2022

Prompt delivery of healthy plants! Have used in the past and service is consistent and professional!

Date of experience: June 25, 2022
Ohio
1 review
0 helpful votes
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Grass purchased
June 29, 2022

Received ornamental grasses in timely fashion. Planted them immediately. One grass is not doing well and appears to be dead. Other grass is not much better

Date of experience: June 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your grass isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Georgia
1 review
0 helpful votes
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Happy Trees
June 25, 2022

Excellent We have one tree lagging behind, and they told me to give it few weeks and they were correct.

Date of experience: June 25, 2022
Alabama
1 review
0 helpful votes
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Very small in size and not sure if they are all going to live. Paid a lot of money for very small products. 3 items in total. Not satisfied but still waiting to see how they do.

Date of experience: June 25, 2022
Virginia
2 reviews
0 helpful votes
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Great company
June 29, 2022

Great service, fast delivery, well packaged, good quality healthy plants, very satisfied.

Date of experience: June 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the review! Please let us know if we can do anything to make this a 5-star experience!

Massachusetts
2 reviews
0 helpful votes
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Blueberry Bushes
June 25, 2022

I ordered the Toro Blueberry Bushes. I purchased 2 and got 2 free. The two that I got free were in a different kind of box with no supports to keep the bushes in place, than the two that I purchased. The ones that were not supported, were all banged up with many leaves loose in the bottom of the box and some of the branches were broken from being tossed around during the shipment. Also, these bushes were a lot smaller than the ones I purchased. Overall, I was disappointed with my purchase.

Date of experience: June 25, 2022
Colorado
1 review
0 helpful votes
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Willow
June 25, 2022

Boxed very well. Tree in great shape. Planted tree We planted tree, its doing great.

Date of experience: June 25, 2022
New Jersey
1 review
0 helpful votes
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Needed bushes for privacy
June 25, 2022

Needed bushes for privacy and this website came up. Did some research and decided to purchase. The process was simple from start to finish. My bushes came with 2 day shipping and the were packaged so the bushes were not damaged. I had them a little over a month and they are settling in great. Beautiful and healthy.

Date of experience: June 25, 2022
Florida
1 review
0 helpful votes
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Products arrived broken and dead
June 29, 2022

Will not use service again. I ordered against my better judgement based on recent reviews.

Date of experience: June 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Minnesota
1 review
0 helpful votes
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Warranty scam
June 29, 2022

Yes I had to use my warranty on three out of the four tree's I purchase. I'm not sure but the tree's I got on the first order didn't look the best to begin with. Were they good tree's to begin with?. So far the replacement tree's look good, but other places that I've purchase from they gave a year with no question asked or warranty needed. Take it for what it's worth.

Date of experience: June 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Thank you for the feedback! We're so sorry that a couple of your trees didn't do well. Please let us know if there are any questions or concerns with the replacements!

Florida
1 review
0 helpful votes
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Great products and Service
June 25, 2022

Great selections. Easy shopping and ordering. Customer Service was very helpful and easy to reach.

Date of experience: June 25, 2022
New Jersey
1 review
0 helpful votes
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Ordered plants and never was notified that I was not going to receive them.
Placed an order on a sale they had buy two get two free so I ordered four plants and expected eight plants. My order only showed four plants so when I called up when I did not receive the plans at all they told me they were on back order until August. Do you think communication would be the best form of service. I'm really not going to wait till August to receive plants so I canceled the order and I will not order from them again. If we cannot communicate then we cannot show our appreciation.

Date of experience: June 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that we weren't able to ship this tree! Unfortunately when dealing with Mother Nature, she can be unpredictable and our inventory just wasn't up to par to ship. We were working to let all of our customers know as soon as possible. We sincerely apologize again for the inconvenience!

New Jersey
1 review
0 helpful votes
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Fast and beautiful
June 25, 2022

Our order arrived quickly, safely, and the product is beautiful

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
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Great Products
June 25, 2022

We were so impressed with the two trees our son and daughter-in-law sent us for Mother's Day and Father's Day! We ordered 4 blueberry bushes and they came in great condition!

Date of experience: June 25, 2022
Georgia
1 review
0 helpful votes
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Great customer service. We intend to use them for all our tree purchases. There shipping is very well done.

Date of experience: June 24, 2022