FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
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145,762 reviews

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Utah
2 reviews
0 helpful votes
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Amazingly Packed
July 1, 2022

The shipping path went through Texas during an extreme heat wave. I was worried. But when the tree arrived I could see that it was packed to survive most any journey. Very Heavy Duty box, the pot was secured in place by strong ties and the bag around the pot was placed in such a way that no dirt was lost and didn't dry out. The tree (hard to find Taylor Juniper) looked great. I burred the pot in a semi shady area for a couple of weeks until temperatures cooled before planting. It's doing very good. Healthy Tree. Happy Customer.

Date of experience: July 1, 2022
Louisiana
1 review
0 helpful votes
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Too Small
July 11, 2022

Plants much smaller than pictured and disappointing

Date of experience: July 1, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your plants were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Pennsylvania
1 review
0 helpful votes
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Early yet
July 1, 2022

Nice looking citrus tree. Delivered quickly and arrived in good shape. Transplanted to it's pot and watering diligently. Time will tell.

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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Disappointed
July 11, 2022

I purchased Bamboo multiplex 4-5 ft, instead the plant I received was over 6 ft, with cut tops, curved stems and mostly dead. I get that it probably traveled through the heat wave and things like that happen when you purchase plants online, but the rest is not at all what was in the description. Also, nowhere in the description was it mentioned that I'll be receiving 3 stems, rather than what I saw on their pictures. It was discounted and shortly after my complaint it went out of stock. Caution when you purchase discounted plants. The only reason I'm giving 2 stars instead of 1 is because they gave me a full refund without difficulty.

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're glad we were able to make this right and apologize that your plant wasn't what you had expected

Minnesota
1 review
0 helpful votes
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Love the plants!
July 1, 2022

The plants came quickly! I am excited for when they bloom! They were packaged extremely well!

Date of experience: June 30, 2022
New Jersey
1 review
0 helpful votes
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Impressed!
July 1, 2022

It's nice to have a live person answer the phone. Answered all of my questions and gave me tips on how to keep my plants alive.

Date of experience: June 30, 2022
Kentucky
1 review
0 helpful votes
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Great! You
July 1, 2022

My husband has always loved magnolia trees.So this year for father's daughter I purchased him one and he was so excited too receive it. Thanks so Much

Date of experience: June 30, 2022
North Carolina
1 review
0 helpful votes
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Trees came tall and healthy
July 1, 2022

The trees came tall and healthy. They adjusted great when planted into the yard.

Date of experience: June 30, 2022
New Jersey
1 review
0 helpful votes
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Dead tree!
July 11, 2022

I ordered this tree as a birthday gift for my daughter. I also ordered several of the accessory products and the "saddle," all of which added quite a bit to the cost. The tree arrived looking sad but we thought it was just in need of planting. We followed the directions closely and used the starting products I purchased. Not only did it not perk up, but it is totally dead. Perhaps the so-called saddled "cooked" it. The water in it got very hot from the sun. I feel it was a waste of a lot of money.

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your tree didn’t make it! We have reached out privately to help!

California
1 review
0 helpful votes
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Lemon tree came quickly and well packaged but I ordered the biggest lemon tree option and and I would! N't call it a tree. It's just a tree branch! I paid $170 and just saw much bigger lemon trees at Home Depot for $70! I am really thinking about returning if that's an option

Date of experience: June 30, 2022
Massachusetts
1 review
0 helpful votes
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The peach tree dropped its leaves and died. I did get a gift certificate to replace it

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your tree didn't make it and glad we could help make this right!

Michigan
2 reviews
0 helpful votes
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Very Expensive
July 11, 2022

While our trees arrived in excellent condition I discovered that I could have purchased older, larger trees locally for the same cost. Maybe even less.

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

Be sure to sign up for our emails so you can receive exclusive sales and coupon codes!

Oregon
2 reviews
0 helpful votes
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Too Far To Ship
June 30, 2022

The first Blenheim Apricot tree was shipped in April. It took just less than two weeks to arrive to
Eastern Oregon. The tree appeared sickly and nearly dead. Granted, FedEx likely did not anticipate the shipping delays that occurred, so not really FGT problem. We babied the tree in our sun room for a week+ and then planted it in the back yard. After four more weeks the tree was truly dead. The replacement Blenheim arrived sooner and looked weathered with some new leaf die-back but the larger stronger leaves looked well. We planted it in the prepared spot on day 2. That was approximately three weeks ago. Touch and go. Many more leaves and new growth tender branches turned black and withered. It appears near death. But two days ago we've seen two small leaves appear and looking closer there is some swelling budlike bumps that appear light green. Watching carefully. Hope this tree makes it. I do think that Oregon is too far for FGT to be shipping to. It's not fair to the plants or the customer. It's too far and too long for a delicate plant that is kept in a dark box for a week to 10-12+ days to survive that kind of transit. My suggestion is to eliminate West Coast shipping altogether. I don't recommend it.

Date of experience: June 30, 2022
Florida
1 review
0 helpful votes
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Avocado tree of your dreams
June 30, 2022

I wanted a Hass Avocado so much that I had tried to grow it from a pit. Now it is about 6 ft but no luck on any flowers or fruit. Finally I had decided to by one from fast growing tree. Now is about 3 ft tall. I am really hopping to have some avocados this year or the next one. I already purchased a Eucalyptus tree. The lavender bushes are amazing too.! Highly recommend all of it. Claudia

Date of experience: June 30, 2022
Utah
1 review
0 helpful votes
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I ordered three very expensive bulletproof roses they arrived nearly dead and less impressive than grocery store roses for 1/4 of the price. After some back and forth over email the company sent replacements that were just as bad and now all are completely dead. The name enticed me, but these plants were about as bulletproof as a jello loaf at an outdoor picnic in the Sahara desert. Shameful product and so disappointing.

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your replacement roses were not in better condition! We have reached out privately to help!

Florida
1 review
0 helpful votes
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Great transaction
June 30, 2022

Very quick delivery, healthy products that were packaged appropriately

Date of experience: June 30, 2022
Texas
1 review
0 helpful votes
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Customer service
July 11, 2022

Reached out for some concerns I had and obvious reply was automated.

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about this! We have a supervisor reaching out privately so we can assist you with your plant!

Georgia
1 review
0 helpful votes
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The shrubs arrived on time with lots of communication along the way. The shrubs looked great! Very healthy. I will definitely use Fast Growing Trees again!

Date of experience: June 30, 2022
New York
1 review
0 helpful votes
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When buying a 6-foot tree I was expecting a well developed, mature plant ready to bear flowers and fruits. So far from that! What Igot in a package was on long, thin, 6-foot cane with a few leaves on it. Nonetheless I diligently planted it in spring time, and in 1 month, despite watering and good soil, not only it showed no new leaves, but some branches started dying. It will take years fo that stick to grow side branches and look like a real tree. On the other hand, in Home Depot I can get a nice, cushy tree for the same price (that's after discount on their website). I wanted the convenience to have it delivered to my door, but that's just not worth it.

Selling large trees online is akin selling wi-fi in glass jars - these concepts are just not compatible. Don't expect anything good.

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

New York
1 review
0 helpful votes
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Not happy
July 11, 2022

I received my mango tree and pineapple plant. My mango tree died and no one at your company can be bothered to reply to me or send me the replacement your guarantee guarantees.

Date of experience: June 30, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that you have not received our responses and we have reached out privately!