FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,207 reviews

We monitor reviews for authenticity

North Carolina
2 reviews
0 helpful votes
Follow GLORIA W.
Unfollow GLORIA W.
Share Review
Report Review

Fruit Tree
July 8, 2022

I ordered 2 banana trees and they are growing beauifully. I can't wait until bananas start to grow.

Date of experience: July 8, 2022
Ohio
1 review
0 helpful votes
Follow Elnathan G.
Unfollow Elnathan G.
Share Review
Report Review

No response after complaint. We sent pictures immediately.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
Follow Kathleen J.
Unfollow Kathleen J.
Share Review
Report Review

Sky Tower Ginkgo Memorial Tree
July 8, 2022

I ordered before they ran out again. It was in excellent condition upon arrival and shipped quickly. I planted it in a large pot until Fall when it is not so hot. Our sweet Simba passed yesterday, and it will memorialize our golden retriever.

Date of experience: July 8, 2022
California
1 review
0 helpful votes
Follow Gus S.
Unfollow Gus S.
Share Review
Report Review

The tree arrived with tiny root structure, plus the tree only had a maybe 5 leaves on it. Honestly fat from what I expected.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Indiana
1 review
0 helpful votes
Follow Kathy K.
Unfollow Kathy K.
Share Review
Report Review

Really good website. Great pictures and information. Easy order transaction and processing and within 2-3 days you have your tree/shrub! Everything is packaged good and most all had moist soil still and in good condition.

Date of experience: July 8, 2022
New Mexico
1 review
0 helpful votes
Follow Kristen M.
Unfollow Kristen M.
Share Review
Report Review

Great company to work with!
July 8, 2022

My husband and I wanted to plant 10 Emerald Green Arborvitae and an American Elm. We live in a high desert area and the Emerald Green Arborvitae trees had a hard time adjusting. My husband called the company and they gave us some tips on what to do and to let them continue to adjust and water more often. The trees continued to not do well but FastTrees was true to their word and replaced them promptly. They were very accommodating and easy to work with. We will be sure to use them in the future!

Date of experience: July 8, 2022
Nebraska
2 reviews
0 helpful votes
Follow Carl H.
Unfollow Carl H.
Share Review
Report Review

Broken trees
July 13, 2022

I purchased the most expensive trees to ensure fruit would produce fast and even got two they both arrived in the same box which what I would assume led to them both being broken. There is no way they will produce in first season now we are just hoping they survive.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New Hampshire
1 review
0 helpful votes
Follow Justin K.
Unfollow Justin K.
Share Review
Report Review

Not the experts!
July 13, 2022

I have been sent dead plants on 3 separate occasions now. I will never shop here again.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and are reaching out privately to help make this right!

Nevada
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

When I ordered the trees, they came quickly and mostly in fair shape. A few arrived in poor shape, and I hoped that they would grow anyway. The day that I put them in, winds came up gusting to 50mph, and dropping the temperature to 35 degrees. A few days later, another windstorm hit, gusting up to 50mph. I have watered the trees, and put them into some good top soil... but our soil here is largely clay, and I'm not sure if that is a problem. Five of the original trees did very poorly, and the company replaced them since it was within the appropriate time frame. Now we are getting into summer and our high desert heat is here with 90 to 100 degrees. I'm not sure how well these trees will do going through our summer. I realize that none of this is FastGrowingTrees problem... except for the fact that they do a nice job of making me feel that I've made a good choice, and I appreciate that! I will keep trying and see how well these trees do, after our jump from winter to summer.

Date of experience: July 7, 2022
New York
1 review
0 helpful votes
Follow Derly G.
Unfollow Derly G.
Share Review
Report Review

Perfectly pack arrived
July 8, 2022

Fast shipping $#*! well on time healthy plant will purchase more in the future

Date of experience: July 7, 2022
Ohio
1 review
0 helpful votes
Follow Jake G.
Unfollow Jake G.
Share Review
Report Review

Red rocket crepe myrtle tree.
July 8, 2022

Great reviews from other customers, easy shopping and check out.

Date of experience: July 7, 2022
Colorado
2 reviews
1 helpful vote
Follow Debra g.
Unfollow Debra g.
Share Review
Report Review

Paid for and never received
July 13, 2022

I bought 2 plants almost a month ago that said 1-2 day shipping and still, nothing. I emailed and they said that they were waiting for good weather,- which we have had - and I would receive at a specific date which has come and gone and still nothing!

Date of experience: July 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the delay in your plants. We have reached out privately so we can make this right.

Illinois
1 review
0 helpful votes
Follow Vaughn F.
Unfollow Vaughn F.
Share Review
Report Review

Passion Fruit Delivery
July 8, 2022

Easy and Pain Free! Plant came as advertised in great condition.

Date of experience: July 7, 2022
Utah
1 review
0 helpful votes
Follow Gloria X.
Unfollow Gloria X.
Share Review
Report Review

Your company really needs to do a better job of packaging and protecting the plants you ship. There is NOT enough protection between them; consequently, the pots and plants roll and slide around inside the box; one pot & plant gets pushed up into the other plant … everything's a mess. Crushed pots, damaged plants, broken stems. I ordered $350.00 with of roses last year I was SO DISAPPOINTED when I received them.
Order some of the same plants for replacements (winter-kill) and the ones this spring, arrived in the same packaging & condition. I had to cut off half the plant, due to the damage done to them. Disappointed & Ticked, Both! Don't think I'll order from you again. Sorry!

Date of experience: July 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Illinois
1 review
0 helpful votes
Follow Tim J.
Unfollow Tim J.
Share Review
Report Review

Blueberry blues and boos
July 13, 2022

Two of the three blueberry bushes I ordered seemed to have been stressed and damaged during transit.
When I requested replacements under warranty, the technicians said that I needed to give them more time to recover. Okay, but in two or three weeks, there will few plants left for replacement. Also, it will
Be too late to get a harvest of any berries this season!

Date of experience: July 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear this! It's common for plants to drop flowers, fruit and even their leaves after they've been shipped and/or transplanted. This is due to the stress the plant encounters being in a box without sunlight or water for an extended period of time. Being that we are plant people we advise to give them a couple of weeks to push out new growth. If for some reason they do not recover, we have them covered!

Pennsylvania
1 review
0 helpful votes
Follow Greg M.
Unfollow Greg M.
Share Review
Report Review

Excellent experience
July 8, 2022

The trees arrived quickly and were in perfect condition. Much better experience than dealing with a local nursery

Date of experience: July 7, 2022
Tennessee
1 review
0 helpful votes
Follow Riley N.
Unfollow Riley N.
Share Review
Report Review

Tea Tree
July 13, 2022

The arrival of the trees was pretty fast, I had already dug a hole and prepped the area for planting! Added new soil and follow the directions of panting along with the added nutrients pack I had purchased from the site and place the tree gator above the mulch. Currently are on 3 weeks of fully planting the tree and it is on its last days, the tree immediately started browning, with water consistently the tree has continued to dwindle! I feel fastgrowingtrees.com shipped a diseased tree doomed to fail! Overall I am very dissatisfied with the product

Date of experience: July 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear how your tree arrived and that we didn't receive your email! We have reached out privately to get those photos so we can assist you in making this right!

Mississippi
1 review
0 helpful votes
Follow Patricia J.
Unfollow Patricia J.
Share Review
Report Review

Beautiful trees so far..
July 7, 2022

I ordered 4 trees 3 came when expected the 4th one (the more expensive one) was several days late and definitely dried when it got yo me. I have been keeping it watered hoping it won't die on me. I also bought the 1 year warranty with my trees.

Date of experience: July 7, 2022
Wyoming
1 review
0 helpful votes
Follow Jan N.
Unfollow Jan N.
Share Review
Report Review

Great trees and bushes!
July 7, 2022

I really appreciated the variety of trees and bushes that they had for my growing zone. When they were delivered they were amazing and more than I expected.

Date of experience: July 7, 2022
Texas
1 review
0 helpful votes
Follow Keith X.
Unfollow Keith X.
Share Review
Report Review

Dead trees
July 13, 2022

Customer service was great but both trees and their replacements have died. Just not sold on this bare root method!

Date of experience: July 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your trees didn’t make it! We have reached out privately to help!