FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,875 reviews

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California
2 reviews
0 helpful votes
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Poor quality
July 13, 2022

All of my plants including two trees were crammed in a long box with broken leaves and broken stems and now even the buds that were beginning on the geranium plants have fallen off all of the rose petals that were on have fallen off. I've followed instructions completely and thoroughly and it looks like I'm just watering crap.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Healthy bushes
July 8, 2022

Never thought I'd get such nice healthy large butterfly bushes in the mail!

Date of experience: July 8, 2022
Ohio
1 review
0 helpful votes
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Loose Tree Bulb
July 8, 2022

Dirt fell out of tree bulb into box when opened. Therefore, the bulb was loose making it more difficult tpo transplant successfully.

Date of experience: July 8, 2022
North Carolina
1 review
0 helpful votes
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Unique addition to small bed
July 8, 2022

Tri color dappled willow tree is a unique addition to small bed at side of house. Arrived healthy and ready to plant even in very hot weather. Customer service adjusted delivery for when is best time. Very happy with this cute unique tree.

Date of experience: July 8, 2022
Connecticut
1 review
0 helpful votes
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Great bushes
July 8, 2022

Bushes were well packaged and all arrived healthy.

Date of experience: July 8, 2022
Colorado
1 review
0 helpful votes
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Feeling Ripped off!
July 13, 2022

My four raspberry plants died a few days after planting.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your raspberry plants didn’t make it! We have reached out privately to help!

South Carolina
1 review
0 helpful votes
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Fast shipping and great price
July 8, 2022

Easy process and I will be ordering again soon. Waiting for an item that was not in stock

Date of experience: July 8, 2022
Wisconsin
1 review
0 helpful votes
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Excellent customer service
July 8, 2022

We had a disappointing experience with two of our four trees dying, however this company really steps up to the plate. They answer the phone, return emails, and do a good job of resolving problems. We live in Oregon, so our trees had a long shipping experience. We were refunded for a tree that died, due to not wanting to have a repeat of that. And a tree that became unhealthy and is in the process of dying has been replaced by the company. We feel Fast Growing Trees is a great company, simply for how they care for their customers.

Date of experience: July 8, 2022
North Carolina
2 reviews
0 helpful votes
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Fruit Tree
July 8, 2022

I ordered 2 banana trees and they are growing beauifully. I can't wait until bananas start to grow.

Date of experience: July 8, 2022
Ohio
1 review
0 helpful votes
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No response after complaint. We sent pictures immediately.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
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Sky Tower Ginkgo Memorial Tree
July 8, 2022

I ordered before they ran out again. It was in excellent condition upon arrival and shipped quickly. I planted it in a large pot until Fall when it is not so hot. Our sweet Simba passed yesterday, and it will memorialize our golden retriever.

Date of experience: July 8, 2022
California
1 review
0 helpful votes
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The tree arrived with tiny root structure, plus the tree only had a maybe 5 leaves on it. Honestly fat from what I expected.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Indiana
1 review
0 helpful votes
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Really good website. Great pictures and information. Easy order transaction and processing and within 2-3 days you have your tree/shrub! Everything is packaged good and most all had moist soil still and in good condition.

Date of experience: July 8, 2022
New Mexico
1 review
0 helpful votes
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Great company to work with!
July 8, 2022

My husband and I wanted to plant 10 Emerald Green Arborvitae and an American Elm. We live in a high desert area and the Emerald Green Arborvitae trees had a hard time adjusting. My husband called the company and they gave us some tips on what to do and to let them continue to adjust and water more often. The trees continued to not do well but FastTrees was true to their word and replaced them promptly. They were very accommodating and easy to work with. We will be sure to use them in the future!

Date of experience: July 8, 2022
Nebraska
2 reviews
0 helpful votes
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Broken trees
July 13, 2022

I purchased the most expensive trees to ensure fruit would produce fast and even got two they both arrived in the same box which what I would assume led to them both being broken. There is no way they will produce in first season now we are just hoping they survive.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

New Hampshire
1 review
0 helpful votes
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Not the experts!
July 13, 2022

I have been sent dead plants on 3 separate occasions now. I will never shop here again.

Date of experience: July 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and are reaching out privately to help make this right!

Nevada
1 review
0 helpful votes
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When I ordered the trees, they came quickly and mostly in fair shape. A few arrived in poor shape, and I hoped that they would grow anyway. The day that I put them in, winds came up gusting to 50mph, and dropping the temperature to 35 degrees. A few days later, another windstorm hit, gusting up to 50mph. I have watered the trees, and put them into some good top soil... but our soil here is largely clay, and I'm not sure if that is a problem. Five of the original trees did very poorly, and the company replaced them since it was within the appropriate time frame. Now we are getting into summer and our high desert heat is here with 90 to 100 degrees. I'm not sure how well these trees will do going through our summer. I realize that none of this is FastGrowingTrees problem... except for the fact that they do a nice job of making me feel that I've made a good choice, and I appreciate that! I will keep trying and see how well these trees do, after our jump from winter to summer.

Date of experience: July 7, 2022
New York
1 review
0 helpful votes
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Perfectly pack arrived
July 8, 2022

Fast shipping $#*! well on time healthy plant will purchase more in the future

Date of experience: July 7, 2022
Ohio
1 review
0 helpful votes
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Red rocket crepe myrtle tree.
July 8, 2022

Great reviews from other customers, easy shopping and check out.

Date of experience: July 7, 2022
Colorado
2 reviews
1 helpful vote
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Paid for and never received
July 13, 2022

I bought 2 plants almost a month ago that said 1-2 day shipping and still, nothing. I emailed and they said that they were waiting for good weather,- which we have had - and I would receive at a specific date which has come and gone and still nothing!

Date of experience: July 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry for the delay in your plants. We have reached out privately so we can make this right.