FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,215 reviews

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North Carolina
2 reviews
0 helpful votes
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What a Tree!
July 25, 2022

Easy to guide through... great pictures and detailed information about the plant(s). Could not believe how fast the tree and rose bush was delivered. It looks like my hybrid willow has grown a foot i just two weeks!

Date of experience: July 25, 2022
Massachusetts
1 review
0 helpful votes
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Dead cherry trees.
July 26, 2022

I messaged you a couple months back that after I planted my cherry trees I believe they have died. I sent pictures and no response back.

Date of experience: July 25, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your cherry trees didn't make it and your email didn't come through! We're reaching out privately to help!

Florida
1 review
0 helpful votes
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Happy I got the extra warranty
July 25, 2022

I ordered several types of trees, most of them have done great so far. I did lose 2 pear trees and was promptly given a gift certificate to replace them when they're back in stock or purchase something different. Definitely love the warranty. My order arrived in multiple boxes, were well packaged and in pretty good condition when they arrived. They were easy to get in the ground (excpet for the digging a hole part).

Date of experience: July 25, 2022
Ohio
2 reviews
0 helpful votes
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Perfect and as described
July 23, 2022

Ease of navigation on website. Lots of options and more importantly I can be zone specific.

Date of experience: July 23, 2022
New York
1 review
0 helpful votes
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Somewhat disappointing experience
August 22, 2022

My daughter had sent me a beautiful fig tree from fast growing trees a few years ago, so I was expecting a similar experience with this order. Unfortunately, 3 of the 5 trees in this order arrived with broken branches & dry leaves.
The "bloodgood" maple is particularly disappointing— the graft to the rootstock was badly done, on arrival the leaves were spotted & dry, and the rootball was very small & appeared rotted. After several weeks of care, there are some new leaves and buds, but the shape of the new leaves appears distorted.
When i called the information line the person who answered was unfriendly & unhelpful. So very disappointing!

Date of experience: July 22, 2022
Texas
1 review
0 helpful votes
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The selection process was very simple. The delivery was fast and I got exactly what I wanted.

Date of experience: July 22, 2022
Kentucky
1 review
0 helpful votes
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All good
July 22, 2022

Easy to find what we were looking for... great customer service

Date of experience: July 22, 2022
Michigan
1 review
0 helpful votes
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This BOSTON IVY
July 22, 2022

Arrived while I was out of town, kinda beat up after unpacking BUT planted and watered and they are thriving after only 2 weeks! Already climbing up my brick home!

Date of experience: July 22, 2022
Colorado
3 reviews
2 helpful votes
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Easy, La, La La, la and La, La, La, La, La, La, La la. Maybe I don't want to add 50 characters so here is your review. Love the tree, Love the seller

Date of experience: July 21, 2022
New York
2 reviews
0 helpful votes
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Good products and wide selection of plants in different options/sizes

Date of experience: July 21, 2022
Virginia
1 review
0 helpful votes
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"Tree of Excellence"
July 21, 2022

When I received myKumquat tree3weeks ago it had5 blossoms. Today, thanks to my homemade "growing potion" it now has over 12 blooms

Date of experience: July 20, 2022
California
1 review
0 helpful votes
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Trees Keep Dying
July 22, 2022

I ordered two trees. One died about a month after receiving it. I had purchased the warrantee plan, so I requested a replacement. The replacement arrived almost dead, very tiny in size compared to the first, and had shot hole disease on the leaves. I contacted customer service. They said they would send me another replacement. Two weeks later, the shipping info said the label was created but no package had been dropped off to the delivery company. I checked the website and the type of tree was Out of Stock, though no one had notified me. I contacted customer service again. They said they would give me store credit. Over a week later, I had not received store credit. So I had to contact customer service again and finally got store credit. Now my second tree looks like its dying. I may have to get a replacement for that one too. I've purchased many trees from several different nurseries. I use meters to check moisture and PH levels on all trees regularly. Every tree I own is thriving except the two from FastGrowingTrees.

Date of experience: July 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear about your experience and that your current tree isn't doing well! We're reaching out privately to help!

Michigan
1 review
0 helpful votes
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Trees arrived in good condition
July 20, 2022

As did the strawberries, although we're finding the chipmunks and birds are enjoying them more than we are.

Date of experience: July 20, 2022
Kentucky
1 review
0 helpful votes
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Recieved wrong tree
July 22, 2022

This was ordered to replace an order you got wrong, and sent the wrong item. Not satisfied

Date of experience: July 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience! We've reached out privately so we can make this right!

California
1 review
0 helpful votes
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Expensive for final product
July 20, 2022

The plants were pricey and some arrived with broken branches. Wasn't worth the price paid, in my opinion.

Date of experience: July 20, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Pennsylvania
1 review
0 helpful votes
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Mail order trees
July 20, 2022

Really easy to order and receive & plant, The plants we received were in great shape and I put them in the ground and see how it goes so far so good

Date of experience: July 20, 2022
Florida
1 review
0 helpful votes
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Easy to Order and Shipping was Great. However both fuji apple trees that I have ordered has died. $250 gone and FastGrowingTrees is not willing to help.

Date of experience: July 19, 2022
Tennessee
1 review
0 helpful votes
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I ordered two blue berry bushes they came on time, healthy, with blue berries on them. I was impressed.

Date of experience: July 19, 2022
Massachusetts
1 review
0 helpful votes
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Good Service
July 19, 2022

Purchased 5 trees in one order. All came in good shape and are doing well with exception to the granny smith which arrived damaged. Customer service was a very quick phone call and they replaced the tree very fast. Will use again next spring

Date of experience: July 19, 2022
Texas
1 review
0 helpful votes
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UPS or FEDEX Problem
July 20, 2022

I was thrilled to receive my "extra-long" box from you because I knew it contained the trees I had ordered. When the delivery was made, the box was bent L-shaoed because it was quite awkward for one person to carry with both ends containing a large plant--the chaste and the maple tree. Because of the way it was bent, the maple tree had snapped in the middle. I tried planting the burlap ball anyway thinking it might live, but it didn't. The only thing that survived out of my order was the chaste plant.

Date of experience: July 19, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are very sorry to hear that your tree arrived in this condition! We're reaching out privately so we can get a replacement tree to you