FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,061
shipping
245
quality
12,364
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144,164 reviews

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New York
1 review
0 helpful votes
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Used chat and she was quick and efficient. Got the question answered and now the order is placed. Thanks

Date of experience: July 18, 2022
Massachusetts
1 review
0 helpful votes
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Tree replacement
July 18, 2022

Our first wisteria tree died called the company and got a replacement within 3 days. Great service, would recommend using this company to anyone

Date of experience: July 18, 2022
Michigan
2 reviews
0 helpful votes
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Online plants for the win!
July 18, 2022

The website is super user friendly. I really appreciated being able to see other's pictures and their progress. This is really the first time I am able to find so much info from other users about their trees' progress.

Date of experience: July 18, 2022
Tennessee
1 review
0 helpful votes
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Arrived
July 20, 2022

Both trees arrived looking dead. The willow has come back with new shoots, the dogwood is not responding. I need to contact for replacement.

Date of experience: July 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your dogwood isn’t doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Illinois
3 reviews
0 helpful votes
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Nice tree
July 18, 2022

All good so far tree arrived well packaged and in great shape. New growth also observed in weeks after planting

Date of experience: July 18, 2022
Florida
1 review
0 helpful votes
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First time internet plant buyer
July 18, 2022

First, I was amazed at how fast the plants (Purple Fountain Grass) were delivered and then I was impressed at how they were packaged. I ordered 6 and all are healthy and although a bit delayed in getting them into the ground, all of them are doing well.

Date of experience: July 18, 2022
Michigan
2 reviews
0 helpful votes
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Speedy reorder
July 18, 2022

I have made a few orders now and am completely satisfied with the whole process and plants are growing fast can't wait for them to fill in

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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Thuja Pine trees
July 18, 2022

The arrived perfectly packaged, quickly and very healthy. We have happy with the purchase

Date of experience: July 18, 2022
Missouri
1 review
0 helpful votes
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2nd baby tree
July 18, 2022

The first one dried up & turned brown soon after planting. The ball of soul was all broken loose & the bag fell away from the tree as we lifted it out of the box, we quickly put it all back together in the bag, but maybe the damage was already done to the roots? Anyway, we transplanted it to a different spot & watching it, watering just like the new one, just to see if it comes out of it by next spring. But the replacement one is doing great, Thanks so much!

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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Not pleased
July 20, 2022

Received thuja giant tree between 5-6ft tall. Not pleased with appearance. Lacking in fullness when compared with tree purchased from another online tree website. Same price paid for both.

Date of experience: July 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
1 review
0 helpful votes
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They take great care in packaging your products so they are not damaged in transit. I really appreciated that. Also, with the heat wave we are having, they made sure I received my shipment quickly, so my tree and plants were sitting for days in a hot delivery truck. Superb customer service. I highly recommend this company.

Date of experience: July 18, 2022
Georgia
1 review
0 helpful votes
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Love the plants
July 18, 2022

I believe my plants stayed in the mail a little too long, but they all seem to be pretty resilient and have bounced back since I re-pot and fed them. They are looking good these days and I'm excited to see them grow.

Date of experience: July 18, 2022
California
1 review
0 helpful votes
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Se secan
July 20, 2022

Se están secando mis pinos y les pongo agua suficiente

Date of experience: July 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're very sorry to hear this and are reaching out privately to help!

Tennessee
2 reviews
0 helpful votes
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Ornamental grasses
July 18, 2022

My order came beautifully packaged, labeled and sooner than expected!

Date of experience: July 18, 2022
New York
1 review
0 helpful votes
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Dead or almost dead lavender
July 20, 2022

Received almost dead lavender plants, they were already BROWN
4 for $151 - not worth $15
Poor response when I CALLED FOR REFUND
NEVER AGAIN

Date of experience: July 18, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your plants didn't make it! It looks like we are awaiting some photos of the plants and once these come through, we'll be happy to get them replaced!

Illinois
2 reviews
0 helpful votes
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Knock Out Roses
July 19, 2022

Received the plants on time in fairly good condition except some damaged branches and withered leaves

Date of experience: July 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We apologize for the inconvenience.

Florida
1 review
0 helpful votes
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No reason I could ascertain, but one of the pineapples died. The other is fine, so I gave it 2 stars instead of 1.

Date of experience: July 17, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your plants didn’t make it! We have reached out privately to help!

Ohio
1 review
0 helpful votes
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I Purchased a fast growing trees willow tree. It arrived in excellent condition I probably planted it gave it water and waited for it to start to grow. After just a few days I deer decided it would be good food and broke it in half while trying to eat the branches. When I notified fast growing trees they sent me a new one and help me solve my problem. This is what customer service really looks like thank you too fast growing trees you get an excellent in my experience sincerely Chuck Zvosec Amherst Ohio

Date of experience: July 17, 2022
Utah
1 review
0 helpful votes
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FastGrowingTrees sent us two very healthy hazelnut trees we could not find locally. Shipping was quick. Plants arrived healthy and packed very well. Prices were good. We would definitely buy from them again should we need more trees for pour yard.

Date of experience: July 17, 2022
Texas
1 review
0 helpful votes
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Great plants
July 17, 2022

Have a lot of trees to choose, deliver on time good packing

Date of experience: July 17, 2022