FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,268 reviews

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Texas
1 review
0 helpful votes
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Willow tree
July 29, 2022

Received the tree. Packaging was good for tree to survive shipping. Planted the tree. It never lost a leaf! It had new growth within a week! God is in charge from now on

Date of experience: July 29, 2022
New York
1 review
0 helpful votes
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Slightly disappointed
August 4, 2022

The trees and plants I revived were in very poor shape

Date of experience: July 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your plants arrived! We have sent a private message to get some photos so we can take a look and help out!

Virginia
2 reviews
0 helpful votes
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Horrible customer service
August 4, 2022

Sent me dead and dying plants. When I reached out to them, they never responded. Don't buy from these people! Unless you want to throw your money away!

Date of experience: July 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your email didn't come through! We have reached out privately to help!

Florida
1 review
0 helpful votes
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Purchased 2 Olive Trees
July 29, 2022

Trees arrived well packaged and hydrated. Nice straight trunks! Looking forward to wat hung them grow!

Date of experience: July 29, 2022
Kentucky
1 review
0 helpful votes
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Great Customer Service
July 29, 2022

They were very helpful in getting my fruit trees established and when my peach tree did not survive they sent me a new beautiful one. I will buy all of my trees and plants from them.

Date of experience: July 29, 2022
Delaware
1 review
0 helpful votes
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Good service as promised.
July 29, 2022

Tree was well packaged, delivered on time in very good condition and is now growing well!

Date of experience: July 29, 2022
Texas
1 review
0 helpful votes
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My big red tree
July 29, 2022

It's all been good Tree looks like it's adapting just fine thank you… The tree could've had a better care during packaging it Very dry by the time I received it

Date of experience: July 29, 2022
California
1 review
0 helpful votes
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At this point, I would give a NEGATIVE ZERO as fastgrowingtrees.com just continues to avoid their responsibility for sending dead trees (2 out of 3 avocado trees were dead!).

Date of experience: July 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry that your email didn't come through! We've reached out privately to help!

New Jersey
1 review
0 helpful votes
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Very happy
July 29, 2022

All the plants were very easy to find on the site and the ordering process was very smooth. I had a very small issue with two of the plants and contacted customer support and they rectify the issue immediately.

Date of experience: July 29, 2022
Ohio
2 reviews
0 helpful votes
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Ornamental grass
July 29, 2022

I ordered Ornamental grass. It was well cared for packaged perfectly and safely and I was very happy with the product.

Date of experience: July 29, 2022
Washington
1 review
0 helpful votes
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Fruit trees and shade trees.
July 29, 2022

Good quality trees. Not damaged at all in shipping. All trees are healthy and growing. Will buy from them again.

Date of experience: July 29, 2022
Ohio
1 review
0 helpful votes
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Replacement shrubs
July 29, 2022

First ones died and they replaced them at no charge.

Date of experience: July 29, 2022
Florida
2 reviews
0 helpful votes
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Craig's mom
July 29, 2022

Tree was good size and in good shape. Easy to plant

Date of experience: July 29, 2022
New Jersey
1 review
0 helpful votes
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Promise 1-2 day delivery
August 2, 2022

Promise 1-2day delivery never got an email r call products was never shipped until a week later after numerous calls

Date of experience: July 29, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We are so sorry for the confusion! We ship our plants within 1-2 business days, but the time spent in transit is going to depend on where you are located in relation to our nursery.

New York
1 review
0 helpful votes
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Small tree
August 2, 2022

When I ordered the tree. It made it seem like it. Would be much bigger, the root at the bottom was very small and i'm not sure it will grow fast. I do hope it will!

Date of experience: July 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

California
1 review
0 helpful votes
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Poor plant quality
August 2, 2022

The picture of the tree had flowers on it and was full. This was stringy but had buds that turned black. I think that i can save the plant/tree but we will see

Date of experience: July 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your tree wasn’t what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Arkansas
1 review
0 helpful votes
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Amber Glow Dawn Redwood
August 2, 2022

Arrived with the top leaves brown. Within a week of planting, the other leaves are turning brown and falling off.

Date of experience: July 28, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your tree! We are reaching out to get some photos so we can assist you further!

New Jersey
1 review
0 helpful votes
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Wonderful experience
July 28, 2022

Very happy. Great turnaround time. Great customer service.

Date of experience: July 28, 2022
Illinois
1 review
0 helpful votes
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I have twice used this company to send bereavement gifts to friends. I am a fan of planting a memorial. Not only is the delivery faster than quoted in both instances, the products have been absolutely gorgeous - exactly as pictured on the website, which is not easy with a living thing. But the customer service is why I will continue to return. When I say friendly, responsive, kind, helpful, it's only because I can't think of better words! Tina C is a gem. Will definitely return.

Date of experience: July 28, 2022
South Carolina
2 reviews
0 helpful votes
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Broken trees replacec
July 28, 2022

We ordered 2 ginkgo trees a few wks ago that were broken and in pieces. Fastgrowingtrees quickly replaced them, but unfortunately, they too, arrived broken because one of the plastic zip ties had broken in transit and the root ball of one tree slid in the box and broke the top and limbs off of the other tree. Once again, the company was good enough to ship replacements, and this time the trees were shipped separately. Both arrived in excellent condition in spite of the fedex driver standing the box upright on my front porch rather than laying it flat, as indicated. The trees are healthy and beautiful, and I am very pleased with how promptly customer service resolved the problems.

Date of experience: July 28, 2022