FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,135 reviews

We monitor reviews for authenticity

Kansas
1 review
0 helpful votes
Follow Terrie F.
Unfollow Terrie F.
Share Review
Report Review

Happy
August 27, 2022

Plants arrived looking great. Planted them and they are still looking great and growing so nice!

Date of experience: August 26, 2022
Georgia
3 reviews
0 helpful votes
Follow michelle I.
Unfollow michelle I.
Share Review
Report Review

Love my olive tree
August 27, 2022

My tree came in very good shape so far I have had leaves fall off but I am assuming it's due to the trauma of traveling over all it looks beautiful and I can't wait for it to start to fill back in

Date of experience: August 26, 2022
Ohio
1 review
0 helpful votes
Follow Isaac I.
Unfollow Isaac I.
Share Review
Report Review

Damaged packaging
August 31, 2022

The Trees arrived and a damaged packaging which caused the container that holds a plant to be broken luckily not much dirt was thrown around inside the packaging and it was dry I think the item got damaged from the carrier I'm not sure what it is but maybe fast growing trees can take it up with a carrier

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your trees arrived! We have sent a private message to get some photos so we can take a look and help out!

Georgia
1 review
0 helpful votes
Follow Julie M.
Unfollow Julie M.
Share Review
Report Review

Excellent Customer Service
August 26, 2022

I have been doing business with Fast Growing trees for a couple of years now and have always been thrilled with the products and delivery. This past order we only received one of the eleven items we ordered. The missing box showed as delivered on tracking, but it wasn't delivered to us. When I called in to check on the situation the customer service rep was FABULOUS. She reprocessed our order and had it on its way to us.
I already knew that we could count in excellent quality products from this company and now I know that they also take excellent care of their customers. If you're looking for a reputable company to order trees from I would highly recommend Fast Growing Trees.

Date of experience: August 26, 2022
North Carolina
1 review
0 helpful votes
Follow YUN R.
Unfollow YUN R.
Share Review
Report Review

Tree quality is not good
August 31, 2022

Most of trees I received their roots are exposed, I don't know how long will my trees be live.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees when they arrived! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

Disappointed with second order
August 31, 2022

First delivery was great and instructions for planting the plants that I purchased were included as they promised. Second delivery was not so great. Products missing(did reship), packages damaged and plants did not look healthy.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Minnesota
1 review
0 helpful votes
Follow Perry I.
Unfollow Perry I.
Share Review
Report Review

Very happy
August 26, 2022

Fast shipping and the trees were in great shape. I planted them within a half hour of the truck dropping them off and they seem very happy.

Date of experience: August 26, 2022
Arizona
2 reviews
0 helpful votes
Follow Nancy X.
Unfollow Nancy X.
Share Review
Report Review

Easy to use site
August 26, 2022

I especially appreciate being able to call and get advice from a professional!

Date of experience: August 26, 2022
South Carolina
1 review
0 helpful votes
Follow Doug I.
Unfollow Doug I.
Share Review
Report Review

Easy ordering and quick delivery!
August 26, 2022

Quick, easy and exactly what I wanted! Trees are well presented and described on website.

Date of experience: August 26, 2022
Michigan
1 review
0 helpful votes
Follow Sabine B.
Unfollow Sabine B.
Share Review
Report Review

Would order again but missing space for it now. Healthy plants arrived in a short time I ordered it.

Date of experience: August 26, 2022
South Carolina
1 review
0 helpful votes
Follow Ann K.
Unfollow Ann K.
Share Review
Report Review

Stately tree
August 26, 2022

Well shipped but await grading of property before planting

Date of experience: August 26, 2022
Nevada
1 review
0 helpful votes
Follow Ruth O.
Unfollow Ruth O.
Share Review
Report Review

The first shipment was too long in transit and they both were dead, but the second shipment was just fine. Hope they live a long time.

Date of experience: August 26, 2022
California
1 review
0 helpful votes
Follow Lance F.
Unfollow Lance F.
Share Review
Report Review

Good growin's
August 26, 2022

Ordering was the breeze, signing up for the warranty was no problem. Everything came boxed fantastically safe, unbroken uncrushed, a work of art. Of all the stuff that I've ordered from you guys, a few things never made it. That's what the warranty was for and now they're replacements are growing. I've even given gifts to people through your shop because you're reliable and the things seem to be very healthy.

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Share Review
Report Review

Scam?
August 31, 2022

Bought two trees on a buy one get one sale. The trees purchased were two gallon. The actual trees received were smaller than the 1 gallon tree I purchased from them earlier in the year. I feel scammed and probably only buy local from here on out. Definitely will not make any future purchases with fastgrowingtrees.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

The package was damaged
August 26, 2022

Plants are not surviving would like to replace please

Date of experience: August 26, 2022
Utah
1 review
0 helpful votes
Follow Tyler H.
Unfollow Tyler H.
Share Review
Report Review

We ordered two trees and a plant/bush.

When they arrived, all were dehydrated and the wrapping on the bases wasn't secure and soil/nutrients had spilled everywhere. We were able to nurture the trees to stabilize, but the plant/bush never recovered and died within a day. Even with continued attempts to recover, the plant never came back to life.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that one of your plants didn’t make it! We have reached out privately to help!

Colorado
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

Packaged with care
August 26, 2022

I've seen that they package the trees with care and offer great step by step instructions and follow up products for the health and continued growth of the plants. I appreciate they they seem to care about the well being of the plants and the consumers experience alike.

Date of experience: August 26, 2022
Illinois
1 review
0 helpful votes
Follow A F.
Unfollow A F.
Share Review
Report Review

Quality
August 26, 2022

Plants arrive in excellent condition and easy to keep living!

Date of experience: August 26, 2022
Oregon
1 review
0 helpful votes
Follow sydney A.
Unfollow sydney A.
Share Review
Report Review

One of the trees did not show up.
August 31, 2022

I ordered two trees. One of them showed up in great shape, no problems at all. I waited two weeks for the 2nd tree and I finally contacted the company and they said they were out of stock. Come to find out they were in stock when I bought purchased it, but there was something wrong with the trees. I was aggravated that there was no transparency from the company. They didn't attempt to contact me and let me know. They said the tree I ordered would be available next June. The gal I was chatting with was not apologetic and I found the whole encounter disappointing. I understood and was okay with the reason I did not receive my tree. I was aggravated because they did not reach out to tell me it would not be coming until June. Also that the attitude of the customer service gal was lackluster.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are very sorry for your experience and appreciate the feedback so we can take a further look!

Nevada
4 reviews
0 helpful votes
Follow joyce E.
Unfollow joyce E.
Share Review
Report Review

These plants are amazing
August 26, 2022

The trees arrived in careful packaging, they are very healthy!
I will buy from this company many times.

Date of experience: August 26, 2022