FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,867 reviews

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North Carolina
1 review
0 helpful votes
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Tree quality is not good
August 31, 2022

Most of trees I received their roots are exposed, I don't know how long will my trees be live.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're sorry to hear about the concerns with your trees when they arrived! We are reaching out to get some photos so we can assist you further!

Georgia
1 review
0 helpful votes
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Disappointed with second order
August 31, 2022

First delivery was great and instructions for planting the plants that I purchased were included as they promised. Second delivery was not so great. Products missing(did reship), packages damaged and plants did not look healthy.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We’re so sorry to hear how your plants arrive! It’s very common for plants that are shipped to arrive like this but they typically begin pushing out new growth in just a few weeks. Keep us posted and we’ll make it right if they do not bounce back!

Minnesota
1 review
0 helpful votes
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Very happy
August 26, 2022

Fast shipping and the trees were in great shape. I planted them within a half hour of the truck dropping them off and they seem very happy.

Date of experience: August 26, 2022
Arizona
2 reviews
0 helpful votes
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Easy to use site
August 26, 2022

I especially appreciate being able to call and get advice from a professional!

Date of experience: August 26, 2022
South Carolina
1 review
0 helpful votes
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Easy ordering and quick delivery!
August 26, 2022

Quick, easy and exactly what I wanted! Trees are well presented and described on website.

Date of experience: August 26, 2022
Michigan
1 review
0 helpful votes
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Would order again but missing space for it now. Healthy plants arrived in a short time I ordered it.

Date of experience: August 26, 2022
South Carolina
1 review
0 helpful votes
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Stately tree
August 26, 2022

Well shipped but await grading of property before planting

Date of experience: August 26, 2022
Nevada
1 review
0 helpful votes
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The first shipment was too long in transit and they both were dead, but the second shipment was just fine. Hope they live a long time.

Date of experience: August 26, 2022
California
1 review
0 helpful votes
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Good growin's
August 26, 2022

Ordering was the breeze, signing up for the warranty was no problem. Everything came boxed fantastically safe, unbroken uncrushed, a work of art. Of all the stuff that I've ordered from you guys, a few things never made it. That's what the warranty was for and now they're replacements are growing. I've even given gifts to people through your shop because you're reliable and the things seem to be very healthy.

Date of experience: August 26, 2022
Texas
1 review
0 helpful votes
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Scam?
August 31, 2022

Bought two trees on a buy one get one sale. The trees purchased were two gallon. The actual trees received were smaller than the 1 gallon tree I purchased from them earlier in the year. I feel scammed and probably only buy local from here on out. Definitely will not make any future purchases with fastgrowingtrees.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your trees were not what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Florida
1 review
0 helpful votes
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The package was damaged
August 26, 2022

Plants are not surviving would like to replace please

Date of experience: August 26, 2022
Utah
1 review
0 helpful votes
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We ordered two trees and a plant/bush.

When they arrived, all were dehydrated and the wrapping on the bases wasn't secure and soil/nutrients had spilled everywhere. We were able to nurture the trees to stabilize, but the plant/bush never recovered and died within a day. Even with continued attempts to recover, the plant never came back to life.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry that one of your plants didn’t make it! We have reached out privately to help!

Colorado
1 review
0 helpful votes
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Packaged with care
August 26, 2022

I've seen that they package the trees with care and offer great step by step instructions and follow up products for the health and continued growth of the plants. I appreciate they they seem to care about the well being of the plants and the consumers experience alike.

Date of experience: August 26, 2022
Illinois
1 review
0 helpful votes
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Quality
August 26, 2022

Plants arrive in excellent condition and easy to keep living!

Date of experience: August 26, 2022
Oregon
1 review
0 helpful votes
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One of the trees did not show up.
August 31, 2022

I ordered two trees. One of them showed up in great shape, no problems at all. I waited two weeks for the 2nd tree and I finally contacted the company and they said they were out of stock. Come to find out they were in stock when I bought purchased it, but there was something wrong with the trees. I was aggravated that there was no transparency from the company. They didn't attempt to contact me and let me know. They said the tree I ordered would be available next June. The gal I was chatting with was not apologetic and I found the whole encounter disappointing. I understood and was okay with the reason I did not receive my tree. I was aggravated because they did not reach out to tell me it would not be coming until June. Also that the attitude of the customer service gal was lackluster.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are very sorry for your experience and appreciate the feedback so we can take a further look!

Nevada
4 reviews
0 helpful votes
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These plants are amazing
August 26, 2022

The trees arrived in careful packaging, they are very healthy!
I will buy from this company many times.

Date of experience: August 26, 2022
Connecticut
1 review
0 helpful votes
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First time user
August 26, 2022

I will use this company again! The site was easy to navigate and my order was fulfilled as promised. I find the prices very reasonable as the plants came in very good condition and at a good size.

Date of experience: August 26, 2022
California
1 review
0 helpful votes
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Trees arrived almost dead
August 31, 2022

I purchased two trees. An apricot tree and an everbearing mulberry. Both trees were in extremely poor condition upon arrival. I called Fast Growing Trees and told them that the trees were in really bad shape. They told me to wait two weeks to see if they bounce back. It has been 10 days and the mulberry seems to be improving, but the apricot is in even worse shape. I planted them according to the instructions and have watered them daily. The prices are way too high to get such a poor product.

Date of experience: August 26, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We're so sorry that your apricot isn't improving! We've reached out privately to get some updated photos!

Illinois
1 review
0 helpful votes
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Order arrived within a week. Trees were well packaged and boxes were not damaged. One tree looked to have been overwatered or already experiencing transplant shock in transport, and it's dropped quite a few leaves, but has stabilized and has some healthy leaves and new growth.

Date of experience: August 26, 2022
South Carolina
2 reviews
0 helpful votes
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Thuja trees
August 26, 2022

Delivery was super quick. However, the delivery service left the box upside down (arrow shwing which way was up was pointing down!).
Also, it looks like 2 of the ten trees, which are dwarf size, aren't showing any progress. I sent a message about that but haven't heard anything back.

Date of experience: August 26, 2022