FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,055
shipping
245
quality
12,364
This company does not typically respond to reviews

Instant Feedback

145,791 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow flora K.
Unfollow flora K.
Share Review
Report Review

I really appreciated the on phone customer service.

Date of experience: September 8, 2022
New Jersey
1 review
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Share Review
Report Review

Robert Ustaszewski
September 8, 2022

Arrive on time. The tree was packed carefully, healthy and beautiful.

Date of experience: September 8, 2022
Oregon
2 reviews
0 helpful votes
Follow Dan Y.
Unfollow Dan Y.
Share Review
Report Review

I ordered two Hass avocado trees. They were both shipped in the same box, but one of them had lost most of its leaves in transit. I counted six leaves total! The rest of the leaves were in the bottom of the box. Also, the soil planter at the bottom of the tree had been crushed and all the soil was out of the pot. The other tree though looks great.

Date of experience: September 8, 2022
Virginia
1 review
0 helpful votes
Follow Beverly A.
Unfollow Beverly A.
Share Review
Report Review

Very helpful
September 8, 2022

Good. Had answers. Helpful and pleasant. Quick response

Date of experience: September 8, 2022
Virginia
1 review
0 helpful votes
Follow drew I.
Unfollow drew I.
Share Review
Report Review

Optimistic
September 8, 2022

I bought 6 trees and they arrived in good shape. Two of them were slightly brownish but am hoping they will perk up. They were easy to plant and root systems intact. Optimistic that they will thrive!

Date of experience: September 8, 2022
Tennessee
1 review
0 helpful votes
Follow Paula H.
Unfollow Paula H.
Share Review
Report Review

Very glad with my purchase.
September 8, 2022

I bought my cherry tree in July. In late August, I contacted the store because my cherry tree was dying. They quickly sent me a new plant. Now we are glad about our tree. The cherry tree is going perfectly well. Definitely, I will return to buy more trees with fast-growing trees store.

Date of experience: September 8, 2022
Massachusetts
1 review
0 helpful votes
Follow Sal P.
Unfollow Sal P.
Share Review
Report Review

Very pleased
September 8, 2022

Tree arrived promptly as promised in excellent shape

Date of experience: September 8, 2022
Connecticut
1 review
0 helpful votes
Follow Kathleen X.
Unfollow Kathleen X.
Share Review
Report Review

Love it
September 8, 2022

Arrive quickly - planted immediately - looks great!

Date of experience: September 8, 2022
California
1 review
0 helpful votes
Follow Thomas V.
Unfollow Thomas V.
Share Review
Report Review

Initially bought some drought tolerant shrubs for my front wall but they did not last in the coachella Valley heat. I did purchase the insurance and sent them pics and they honored the warranty with no hassle and issued a store credit. I ended up going with a different product and sadly they are not doing well either. Not really there fault just to dang hot. I was only able to afford 2 of the replacements due to cost restraints but in contrast I did buy the exact same plant at one of the local hardware stores that seems to be thriving when the other two are dying. Perhaps it is just better climatized? Over all the experience was pleasant and shipping times were excellent but just to dang hot out here in general for plants that were not grown in the area.

Date of experience: September 7, 2022
New York
1 review
0 helpful votes
Follow Jeff Q.
Unfollow Jeff Q.
Share Review
Report Review

Great service!
September 8, 2022

My first lilac tree planted during the heat of the summer didn't make it and they sent me another one which is doing great!

Date of experience: September 7, 2022
California
2 reviews
0 helpful votes
Follow Odella B.
Unfollow Odella B.
Share Review
Report Review

Gifting During a Time of Loss
September 7, 2022

The Japanese Maple that I purchased was for a friend who had recently loss her mother; the plant lived up to his description. Luscious, colorful and sturdy are three words that describe this plant. My friend was immediately pleased, so you can't go wrong with a product from FastGrowing Trees.com

Date of experience: September 7, 2022
Texas
1 review
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

Tree are alive.
September 7, 2022

The trees arrived undamaged, wrapped very well and that made planting easy.

Date of experience: September 7, 2022
Mississippi
1 review
0 helpful votes
Follow Debra Q.
Unfollow Debra Q.
Share Review
Report Review

Leland rocket cypress
September 7, 2022

Trees arrived in excellent condition, thriving in new home, very satisfied with my three new beauty's

Date of experience: September 7, 2022
North Carolina
2 reviews
0 helpful votes
Follow Baron C.
Unfollow Baron C.
Share Review
Report Review

Fast and convenient
September 7, 2022

I received the plants quickly. The ficus was in excellent condition the smaller plant came with an army worm in it which damaged some of the plants. Not a huge issue just something to consider for future buyers

Date of experience: September 7, 2022
Oregon
1 review
0 helpful votes
Follow Sheri I.
Unfollow Sheri I.
Share Review
Report Review

"Trees"
September 12, 2022

The "trees" showed up in horrible condition. And they were described incorrectly on the website. They are a plant.

Date of experience: September 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear that your banana tree wasn't what you had expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Indiana
2 reviews
0 helpful votes
Follow James L.
Unfollow James L.
Share Review
Report Review

Dakota Pinnacle Birch
September 7, 2022

Exceeded my expectations. I expected a bare root and a limb. Instead, it was a ball root, wrapped in burlap and growing healthy with lots of green leaves. No damage in shipping and easy to plant. I will definitely buy more in the future. Beautiful tree.

Date of experience: September 7, 2022
Florida
1 review
0 helpful votes
Follow Jim G.
Unfollow Jim G.
Share Review
Report Review

Jacaranda replacement
September 7, 2022

My 1st jacaranda froze and you graciously replaced it!

Date of experience: September 7, 2022
Massachusetts
1 review
0 helpful votes
Follow Tom N.
Unfollow Tom N.
Share Review
Report Review

Fantastic customer service
September 7, 2022

Original order shipped out quickly but hakf of order was delayed by FedEx and packaging damaged by FedEx. Customer service replaced order immediately and made it good. Will definitely order from them again.

Date of experience: September 7, 2022
Colorado
2 reviews
0 helpful votes
Follow Frances D.
Unfollow Frances D.
Share Review
Report Review

Wonderful trees!
September 7, 2022

Sorry I haven't responded. Been so busy. The trees I purchaed before are wonderful. They arrived healthy and are flourshing!

Date of experience: September 7, 2022
Ohio
1 review
0 helpful votes
Follow Joanna G.
Unfollow Joanna G.
Share Review
Report Review

Dead trees
September 12, 2022

My first two trees were yellowed with broken branches and diseased leaves and my replacement trees looked ok when they arrived but have subsequently developed the same brown spots all over and the leaves turned yellow and dropped off. This is a southern magnolia and they should not lose their leaves

Date of experience: September 7, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're sorry to hear that your trees are not doing well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!