FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,087 reviews

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Illinois
1 review
0 helpful votes
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Green fence
September 9, 2022

I ordered 36 arborvitae trees and they were delivered and I had them planted the next day I am hoping for a solid green fence to completely block out the people next door in a couple of years

Date of experience: September 9, 2022
Wyoming
1 review
0 helpful votes
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Very happy trees
September 9, 2022

I was extremely happy with the shipment the trees were in excellent condition packed very well planted right away and they look awesome.

Date of experience: September 9, 2022
Texas
1 review
0 helpful votes
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I Love My Lil Trees
September 9, 2022

Easy To Order and Great Customer Service! The Trees We're A But Beat Up From Shipping, But Bounced Right Back

Date of experience: September 9, 2022
California
1 review
0 helpful votes
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Giant Thuja trees
September 9, 2022

The trees arrived well potted instead of a bare root.

Date of experience: September 9, 2022
Tennessee
3 reviews
0 helpful votes
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Bad shipping
September 12, 2022

Crushed queen palms O paid 89 dollars each for. One died and one is dying now. Never buy from th again

Date of experience: September 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear how your palms arrived! We have sent a private message to get some photos so we can take a look and help out!

New Jersey
1 review
0 helpful votes
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Nice little banana tree
September 9, 2022

We ordered a veranda banana tree, and it came quickly in good shape.

Date of experience: September 8, 2022
Oregon
1 review
0 helpful votes
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Bull$#*! avocado
September 12, 2022

I bought my mother a Hass Avocado tree from y'all, and that thing has lost almost all of it's leaves. It started as soon as we got it.

I won't beat around the bush,, this is the biggest piece of $#*! I've ever spent money on. You should be ashamed. I contacted your support team, and they suggested the scratch test on the bark. I did that. This tree can suck a root!

I'm not happy..

Date of experience: September 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry to hear about your experience when reaching out! We have reached back out to get some additional info about the tree so we can help get it turned around!

Connecticut
2 reviews
0 helpful votes
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Great customer service
September 8, 2022

Aisha was amazing and replaced our dead trees with no problems.

Date of experience: September 8, 2022
Oregon
1 review
0 helpful votes
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Great products
September 12, 2022

My order was processed, shipped & delivered very fast. Plants arrived well packaged with no damage

Date of experience: September 8, 2022
New York
1 review
0 helpful votes
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Great Experience
September 8, 2022

I bought ten a few weeks ago and had such a great experience that I bought 24 more. Out of the 24 -two were charlie brown trees with a little stick to help hold them up but the're still alive and well and I'm very happy.

Date of experience: September 8, 2022
Colorado
1 review
0 helpful votes
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Disappointed
September 12, 2022

The sales experience was fine, but after paying over $350 for two trees, I was expecting a reasonable-sized trees. That's not at all what I got. The two trees were so flimsy, so small, so short, it will take years until they'll become actual trees. I already sent my comments and review about a week ago, and heard nothing back; a total radio silence as if no one cares or everyone is under their desks.

Date of experience: September 8, 2022
Racheal S. — FastGrowingTrees.com Rep
over a year old

We're so sorry that your email didn't come through! We've reached out privately to help!

Texas
1 review
0 helpful votes
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I really appreciated the on phone customer service.

Date of experience: September 8, 2022
New Jersey
1 review
0 helpful votes
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Robert Ustaszewski
September 8, 2022

Arrive on time. The tree was packed carefully, healthy and beautiful.

Date of experience: September 8, 2022
Oregon
2 reviews
0 helpful votes
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I ordered two Hass avocado trees. They were both shipped in the same box, but one of them had lost most of its leaves in transit. I counted six leaves total! The rest of the leaves were in the bottom of the box. Also, the soil planter at the bottom of the tree had been crushed and all the soil was out of the pot. The other tree though looks great.

Date of experience: September 8, 2022
Virginia
1 review
0 helpful votes
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Very helpful
September 8, 2022

Good. Had answers. Helpful and pleasant. Quick response

Date of experience: September 8, 2022
Virginia
1 review
0 helpful votes
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Optimistic
September 8, 2022

I bought 6 trees and they arrived in good shape. Two of them were slightly brownish but am hoping they will perk up. They were easy to plant and root systems intact. Optimistic that they will thrive!

Date of experience: September 8, 2022
Tennessee
1 review
0 helpful votes
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Very glad with my purchase.
September 8, 2022

I bought my cherry tree in July. In late August, I contacted the store because my cherry tree was dying. They quickly sent me a new plant. Now we are glad about our tree. The cherry tree is going perfectly well. Definitely, I will return to buy more trees with fast-growing trees store.

Date of experience: September 8, 2022
Massachusetts
1 review
0 helpful votes
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Very pleased
September 8, 2022

Tree arrived promptly as promised in excellent shape

Date of experience: September 8, 2022
Connecticut
1 review
0 helpful votes
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Love it
September 8, 2022

Arrive quickly - planted immediately - looks great!

Date of experience: September 8, 2022
California
1 review
0 helpful votes
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Initially bought some drought tolerant shrubs for my front wall but they did not last in the coachella Valley heat. I did purchase the insurance and sent them pics and they honored the warranty with no hassle and issued a store credit. I ended up going with a different product and sadly they are not doing well either. Not really there fault just to dang hot. I was only able to afford 2 of the replacements due to cost restraints but in contrast I did buy the exact same plant at one of the local hardware stores that seems to be thriving when the other two are dying. Perhaps it is just better climatized? Over all the experience was pleasant and shipping times were excellent but just to dang hot out here in general for plants that were not grown in the area.

Date of experience: September 7, 2022