FastGrowingTrees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of FastGrowingTrees.com

FastGrowingTrees.com

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
See all photos
How would you rate FastGrowingTrees.com?
grey stargrey stargrey stargrey stargrey star

FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,053
shipping
245
quality
12,363
This company does not typically respond to reviews

Instant Feedback

147,262 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Pin Oak
October 7, 2022

Took 3 business days, arrived safely packaged. Protected and secured beyond belief. Phenomenal customer service from ordering process to delivery.

Date of experience: October 7, 2022
North Carolina
1 review
0 helpful votes
Follow Jim T.
Unfollow Jim T.
Share Review
Report Review

Nice surprise!
October 7, 2022

We bought a hydrangea. It arrived in record time, well packaged, and as beautiful a plant as one could hope for.

Date of experience: October 7, 2022
North Carolina
2 reviews
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Share Review
Report Review

Great plant
October 7, 2022

Love my Carolina jasmine. Beautiful packing. Healthy and large plants

Date of experience: October 7, 2022
Illinois
1 review
0 helpful votes
Follow Leonard Q.
Unfollow Leonard Q.
Share Review
Report Review

Awesome trees
October 7, 2022

I would like to thank everyone from planting the seed to packing my peach tree and shipping everything was perfect I planted it and it looks beautiful thanks again everyone

Date of experience: October 7, 2022
Indiana
1 review
0 helpful votes
Follow Brenda D.
Unfollow Brenda D.
Share Review
Report Review

Every leaf was scorched and turning brown. Sent email and text message on their site with pics of tree. No response!

Date of experience: October 7, 2022
Puerto Rico
1 review
0 helpful votes
Follow Janine Q.
Unfollow Janine Q.
Share Review
Report Review

Perfect crepe myrtle
October 7, 2022

Tree arrived in a timely fashion in perfect condition. Packaging was very unique and kept the flowers and branches from breaking while in transit. Exactly what I was looking for.

Date of experience: October 7, 2022
Virginia
1 review
0 helpful votes
Follow frank G.
Unfollow frank G.
Share Review
Report Review

They live.
October 7, 2022

Both the eldeberry and mulberry were delivered in great shape. The plants were fresh and eager to be planted.

Date of experience: October 7, 2022
California
1 review
0 helpful votes
Follow B L.
Unfollow B L.
Share Review
Report Review

Apple Trees
October 7, 2022

The trees arrived quickly, appeared very healthy, were securely packaged and had clear instructions. They've been in the ground a few weeks and they seem to still be alive…hopefully the same in the spring!

Date of experience: October 7, 2022
Illinois
1 review
0 helpful votes
Follow Erdal O.
Unfollow Erdal O.
Share Review
Report Review

The best
October 6, 2022

They provide the tracking number to send a message to send me a ready quality and good flour all I can say I'm happy and I will shop with them again

Date of experience: October 6, 2022
Nebraska
1 review
0 helpful votes
Follow Andrew Y.
Unfollow Andrew Y.
Share Review
Report Review

Healthy tree
October 6, 2022

Received a healthy tree; complete with simple directions for planting. This is my third tree from FGT and I won't order dormant trees ever again.

Date of experience: October 6, 2022
Maryland
1 review
0 helpful votes
Follow Kate U.
Unfollow Kate U.
Share Review
Report Review

Love the lemon bush!
October 6, 2022

Purchased 2 as birthday gifts - one for my 14 year old son and one for my mother in law. Both arrived looking great - my son's has a baby lemon and my mother in law's has SEVEN blooms! We can't wait to get our first taste! We also purchased the citrus fertilizer which we hope will help our bushes reach their full potential. I had a small issue where I had a coupon code and I didn't find a place to enter it while I was ordering. I immediately requested to chat with customer service who helped me immediately. I will be a returning customer!

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
Follow Kathy A.
Unfollow Kathy A.
Share Review
Report Review

Wisteria
October 6, 2022

My wisteria is leafy and getting bigger every day. Thanks.

Date of experience: October 6, 2022
Iowa
1 review
0 helpful votes
Follow Malik X.
Unfollow Malik X.
Share Review
Report Review

Good and bad plants
October 25, 2022

I ordered two plants from the company, one was in a great shape and beautiful healthy looking. Other apricot tree (more expensive one) had one and a half leaf on a 5 foot tall tree. It was a bit disappointing experience.

Date of experience: October 6, 2022
California
2 reviews
0 helpful votes
Follow Diana B.
Unfollow Diana B.
Share Review
Report Review

Well-Packed and Healthy
October 6, 2022

I ordered a specimen tree and two climbing vines. All three were packed very well to protect them from shipping and the elements. The tree had some dry leaves but recovered quickly when watered.

Date of experience: October 6, 2022
Texas
1 review
0 helpful votes
Follow Lisa O.
Unfollow Lisa O.
Share Review
Report Review

Most of my trees died
October 6, 2022

Based on reviews, I was hoping for a better experience, but upon arrival I was missing a thuja tree (they did promptly ship another one!) but a couple had severe root loss (barely any dirt on the bulbs). I planted and watered every other day, hoping to perk them up. 3 of them dried up very quickly and got brittle. I contacted customer support and they said I was OVER watering them. I told them the leaves were crunchy and I watered them according to directions given to me. The offered to send 3 more at the cost of $150 shipping. I wasn't very happy as I had spent a ton of money already but I agreed. I received the 3 new trees (much larger - a plus - about 5 days later) Following the advice, I didn't water as much and my other trees have not fared well but they assured me it was transplant shock and it was normal. I even sent pictures of the very brown/yellow trees. It didn't seem right so I purchased a water meter to check for moisture. ALL of my trees and plants were dry. I have been watering every day, a TON of water to get it to normal levels, no wondered they weren't surviving, with root loss and severely dried out. I have 2 that probably won't make it and 2 others that I may be able to save. I'm just disappointed with the advice given and sad that I will probably lose a couple more. It wasn't cheap and I really wanted a privacy fence using this as an alternate option. The company has their pluses but I've also lost money due to the guidance and "help" from customer service.

Date of experience: October 6, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We are so sorry to hear about your experience and have reached out privately to help!

North Carolina
2 reviews
3 helpful votes
Follow Terry S.
Unfollow Terry S.
Share Review
Report Review

Excellent
October 6, 2022

Everyone has been so friendly and knowledgeable - top notch customer service and I have experienced very little of that in this "post pandemic" world.

Date of experience: October 6, 2022
New York
1 review
0 helpful votes
Follow Isabella O.
Unfollow Isabella O.
Share Review
Report Review

Pink Heartbreaker Redbud
October 6, 2022

My purchase was satisfactory as I expected. Unfortunately, I had to contact customer service, which was far above expectations. I recommend purchasing from Fast Growing Trees not only because its prices are competitive, but especially because its post-purchase service is decidedly above the competition.

Date of experience: October 6, 2022
South Carolina
1 review
0 helpful votes
Follow EDWARD U.
Unfollow EDWARD U.
Share Review
Report Review

Fast service
October 6, 2022

Not only was their website easy to use, but ordering was quick and delivery was even quicker.

Date of experience: October 6, 2022
Illinois
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

A wonderful experience from getting information directly from a nursery attendant, the perfect packing and fast service and delivery! This is the first tree I have EVER ordered by mail. Assuming the specimen would be small or I'll branched! How wrong I was! I will be ordering all my trees, and shrubs from FGT!

Date of experience: October 6, 2022
Kentucky
1 review
0 helpful votes
Follow Martina D.
Unfollow Martina D.
Share Review
Report Review

Elm tree
October 6, 2022

Tree was packaged well but the trunk was crooked, like it was not receiving full spectrum light when younger.

Date of experience: October 6, 2022