FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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144,913 reviews

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New York
1 review
0 helpful votes
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Great support
October 27, 2022

I've reacted to them on occasion regarding my order, plants, etc. and support has been wonderful

Date of experience: October 27, 2022
North Carolina
1 review
0 helpful votes
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Awesome Customer Service!
October 27, 2022

This company is top notch! When I realized several days after placing my order that I didn't apply my discount coupon, they immediately applied the discount! No fuss, no muss! When one of my trees met an untimely demise (very quickly after I got it). They agreed to replace it. Since it wasn't a good time in the season to plant it at the time, I asked if we could wait until the next fall for delivery. They agreed! I was thinking I needed to reach out to them about a month ago to ask them to send it. However, before I could do that, the tree was on it's way (and it's doing great:-). Admittedly, they are kind of expensive, but the way they treat customers, makes it worth it (and, of course, my many other trees/plants that I got from them are doing great)! Thank you for providing excellent customer service!

Date of experience: October 27, 2022
Pennsylvania
3 reviews
0 helpful votes
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A great experience.
October 27, 2022

We ordered trees to be delivered to our lake house for fall planting. They arrived exactly when they were supposed to and were packaged perfectly to protect them in shipping. The trees were healthy looking and our son planted them when he came to visit. We are looking forward to next spring to see them grow and flourish.

Date of experience: October 27, 2022
Michigan
1 review
0 helpful votes
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Cherry Trees!
October 27, 2022

I was able to find the type of cherry trees that will grow into area of the country. The FastGrowingTrees website was very helpful and informative with tree selection and planting instructions. The trees arrived within a couple days of ordering. They were very well packaged!

Date of experience: October 27, 2022
North Carolina
1 review
0 helpful votes
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Blow Eian Blow
October 27, 2022

I ordered a 3-5 ft Weeping Willow tree and about a week later, the remnants of Hurricane Eian came through and " snapped " it in half. I called Fast Trees and told them what happened and that I needed to order another one. After a discussion with the manager, they honored the warranty and replaced it with a 5-7 ft tree because the 3-5 ones were sold out! I wasn't expecting that and was pleasantly surprised, but, very thankful for how they handled everything. I will only deal with these guys for all my plant/tree future needs! Thank you very much!

Date of experience: October 27, 2022
California
1 review
0 helpful votes
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Exception Customer Service!
October 27, 2022

Very helpful staff who want to ensure their customers are pleased.

Date of experience: October 27, 2022
Texas
1 review
0 helpful votes
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Honeycrisp/ gala apple tree combo
October 27, 2022

When my trees were first delivered the gala look in poor shape from shipping stress. Two weeks later both trees look good. After contacting fast growing trees they let me know they would replace it if need be. Great people to work with. I thank them.

Date of experience: October 27, 2022
Arizona
1 review
0 helpful votes
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I had ordered two trees which had spent too long in shipping and were doing very poorly…unfortunately, despite careful attention to water and sun protection, after a few weeks they both died. I contacted customer service with photos of the trees taken upon arrival and then two weeks later…. And they very quickly replaced them free of charge and with free shipping. I was both relieved and happy with their response. The replacement trees were exceptionally beautiful and healthy upon arrival.

I was very grateful for all the kindness extended, and the promptness of the remedy. The new trees, an avocado and a fig, are thriving.

Date of experience: October 27, 2022
Croatia
1 review
0 helpful votes
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Very good
October 27, 2022

Very good and healthy tree, delivered in time as it was promised.

Date of experience: October 27, 2022
Indiana
1 review
0 helpful votes
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Fun Experience
October 27, 2022

My STEM students are enjoying watching our trees grow. Now they're asking how soon we'll have fruit. They've already decided that we should give whatever fruit we grow to our school cafeteria. Gotta love it!

Date of experience: October 27, 2022
Illinois
1 review
0 helpful votes
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Fast, accurate delivery
October 27, 2022

Fast, accurate delivery, good communications, no issues at all

Date of experience: October 27, 2022
New York
1 review
0 helpful votes
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Great!
October 27, 2022

Timely, beautifully packaged; healthy, leaved trees the size that were promised.

Date of experience: October 27, 2022
Washington
1 review
0 helpful votes
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Issues with condition on arrival
October 27, 2022

Everything went well and I am hoping for the best. However, the plant on arrival had a broken top. I planted it and assume it will grow just like the top was pruned. It looks good and green so far and I am looking forward to using the healthy elderberries in the near future.

Date of experience: October 27, 2022
California
1 review
0 helpful votes
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BAD
October 25, 2022

I paid $161 for a "nevergreen" tree which arrived with NO leaves. I called to see about a return or credit I was told I could return it. I had to pay the postage of $141 plus 25% restocking fee. I would never buy again or recommend this company to anyone.

Date of experience: October 25, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We apologize for the confusion. Dogwoods are deciduous trees that will drop their leaves in the fall.

Indiana
1 review
0 helpful votes
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Fast Growing Trees does a great job.
October 25, 2022

Trees arrive safely and match the condition that is described and you purchased. Unlike at least one other company whose name ends in hills...

Date of experience: October 25, 2022
California
1 review
0 helpful votes
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2 thumbs up
October 25, 2022

I ordered a clementine and Meyer lemon tree and they both came in good condition and perfectly wrapped for shipping. I planted them in containers because I don't want them to grow super tall. It's been a couple weeks and they seem to have taken to the potting very well. Its the end of October and it doesn't get that cold in OC so I hope they do well into the spring.

Date of experience: October 25, 2022
New York
2 reviews
0 helpful votes
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Happy Customer
October 25, 2022

So far so great. My grape plant arrived quickly and in beautiful shape. I planted it immediately using the supplement that I bought along side it. It looks great so far. We'll see how well it does next spring and summer.

Date of experience: October 25, 2022
Ohio
1 review
0 helpful votes
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The trees met my criteria.
October 25, 2022

The plants were packed beautifully and arrived promptly. For what I wanted and for the environment the little guys were going, it was exactly what I wanted and the price was right. We will have fun watching them prosper.

Date of experience: October 25, 2022
Texas
1 review
0 helpful votes
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Great Choice
October 25, 2022

Received the Black Diamond Crepe Myrtles in perfect shape.
Had the holes ready to set them out when arrived.
They are looking great.

Date of experience: October 25, 2022
Kentucky
1 review
0 helpful votes
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Very Good
October 25, 2022

Very efficient! The tree arrived well packed & healthy. It is planted & doing well.

Date of experience: October 25, 2022