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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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It was very easy to navigate on your website. As a novice in fruit trees it was helpful to have the code region of where I live agree with Cherry tree I bought. Otherwise would be clueless. So kudos to your Computer Department in having some artificial intelligence to help out.
Perfect! Exceeded our expectations! Awesome service, fast shipping & great quality.
Everything from start to finish was amazing - highly recommend
Previous experience when we lived in Orlando, FL was excellent. So, when we couldn't find the quality of Butterfly Bush in our Georgia area I remembered the high quality of plants we had received before, as well as the excellent customer service, from Fast Growing Trees and found online that they carried them. A phone call placed, plants received & planted. Great company for your landscaping needs. Beginning of Spring I'm going to order a pecan tree from them.
Everything arrived on time, beautifully packed.
Thank you
The trees looked pretty good, I was expecting more beaches and leaves, but I'm going to trust that they know what they're doing. I got them in the ground within a day and they look pretty healthy. Fingers crossed, I have high hopes here. I hope to buy more in the future, but I want to see how these make it through the first season
Delivery was on time, excellent packaging.
One of the tree was not looking good after planting. I called customer service and sent pics of the plant. They replaced the tree without any hassle.
I liked shopping with fast trees and I bought 4 big trees and 2 small ones.
Great website for trees.
Some of the fruits trees are not available to ship to Los Angeles not sure why advertise items that are not available to ship to Los Angeles.
The Taylor Juniper arrived in excellent condition, nicely packed in a cardboard box. I was able to track it so I knew when to expect it. We planted it immediately and so far it looks very well. I think it's in the right spot and will be exactly what we need there. We had a Leylandii there but it got damaged in our " big freeze" and subsequently got tree cancer and started to die. We removed it. The Juniper will be a better fit and won't overlap the footpath. I'm very excited about this new tree!
The FIRST one Arrived dead. Fast Growing Trees sent a REPLACEMENT... PERFECT. It is best to Order the tree when the WEATHER is COOLER ro avoid a DEAD TREE!
Our tree arrived in just a couple of days, and even though it was late in the season in mid-October, it still had a nice set of leaves on it.
So far so good I repotted it using an acid soil, stones and sand. It's in the brightest area in my living room. I really hope this tree makes it I can't wait for lemons. It was shipped nicely great place to shop for all your plants and,
I was displeased with the kink in our tree and that it wasn't growing straight after almost a year. I sent in 3 pictures and very soon after, I got an email that said a replacement was on its way. That is great customer service!
Called to replace a riposte under warranty. Service agent was courteous and knowledgeable.
I've ordered over course of several years a half dozen trees from Fast Growing and have always felt I got my money's worth. The last purchase was the first time a tree did not arrive in perfect shape, and when I contacted Fast Growing Trees the tree was promptly replaced and is now doing fine.
These are awesome trees. I've ordered over 100 of these to creat a privacy screen on the sides of my property here in central Alabama. Watching them grow has been cool and they maintain themselves once established.
The trees came in with damage so not sure what will happen in the spring... hopefully they will show good life when the warm weather returns.
Very satisfied with purchase, delivery, and plant condition. Now to see how plants survive the winter and grow next spring.
Title says it all, life is short what else do you need to know
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

