FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,276 reviews

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Maryland
1 review
0 helpful votes
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Horrible
December 7, 2022

Plants were sickly. Looked like they were tended to by preschool kids. Shop elsewhere

Date of experience: November 6, 2022
Texas
1 review
0 helpful votes
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Oak Trees
November 7, 2022

Quick delivery and trees in good shape - crossing fingers to see how they are in the Spring

Date of experience: November 6, 2022
North Carolina
1 review
0 helpful votes
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Satisfied
November 7, 2022

Fast shipping, Secure packaging, Beautiful and Healthy tree! I love my olive tree

Date of experience: November 6, 2022
Michigan
1 review
0 helpful votes
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Great looking trees
November 6, 2022

I ordered a mango and guava tree. The trees arrived looking so healthy they almost look fake.

Date of experience: November 6, 2022
Rhode Island
1 review
0 helpful votes
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Items went out of stock
December 6, 2022

I ordered 5 plants. Two came in and the three Leland cypress looked like they would be shipped separately. After a few weeks of hearing nothing, I called. That's when I was told they were out of stock on the three trees and didn't see any coming in until probably the spring. They did have the larger size but that would be additional.

My aggravation is three simple areas.
1. They had the trees in stock when the website allowed me to order them.
2. Communication. If I had not called, when would they have called me? Would they have called me or reached out? Site said ships in 1-2 days.
3. When we realized the trees would not be available until the spring their only real offering was to buy the larger size at an additional $200. I could not swing the additional but probably could have come up with an additional $100 however there was no effort to honor the order I had placed almost a month earlier. A little customer service goes a long way.

I will say the operator I talked to was friendly and quick to cancel/refund.

Date of experience: November 6, 2022
Georgia
1 review
0 helpful votes
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Impressed with my tree
November 6, 2022

I order and received a health strong mango tree. I was very impressed with how easy it was to order and how quickly I received my tree.

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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New shade tree
November 6, 2022

Good price, very fast delivery. Everything is as I expected. Will use them again.

Date of experience: November 6, 2022
South Carolina
1 review
0 helpful votes
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Great product!
November 6, 2022

My sea grass came packaged really well, and came with great directions for planting. Will order again!

Date of experience: November 6, 2022
Kentucky
2 reviews
0 helpful votes
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So far, so good.
November 6, 2022

The trees arrived quickly and in pretty good shape. I have followed both planting, and watering instructions exactly as they were provided. One, of the four, trees is not looking very well. I am hoping that the issues are due to the shipping, and that the tree will pull through. Only time will tell.

Date of experience: November 6, 2022
Missouri
2 reviews
0 helpful votes
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So far so good
November 6, 2022

Plants well packed looking fresh and healthy. So far they continue good. Let's see how they fare over the Winter

Date of experience: November 6, 2022
New York
1 review
0 helpful votes
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After 3 separate orders
November 6, 2022

100% reliable. I have never needed to claim a dead
Plant claim.

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
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Redbud Tree
December 6, 2022

Everything was great. I just expected a more mature tree out of a 6 to 7 foot tree. I'm a little worried it will not survive the winter

Date of experience: November 6, 2022
Texas
1 review
0 helpful votes
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First time Ordering
November 6, 2022

Fast process, No ordering problems, Packaging was outstanding

Date of experience: November 5, 2022
Kansas
1 review
0 helpful votes
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Great Support
November 6, 2022

I got 2 trees & put them out within 4 days. One tree appeared to take root & started sprouting leaves. The other tree seemed to loose all leaves that came on it & seemed to stop growing immediately. I'm talking with the support people they pointed to possible stress. They sent out replacement trees which appeared to be very healthy. I replaced the trees with the new ones & they seem to be doing great. Support was exceptional, in my opinion. Thanks "Fast Growing Trees."

Date of experience: November 5, 2022
Illinois
1 review
0 helpful votes
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Trees are good
November 6, 2022

Everything is good. The trees arrived like they had just been dug and were in the ground 2 hours later.

Date of experience: November 5, 2022
South Carolina
1 review
0 helpful votes
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Citrus Tree Purchase
November 5, 2022

Ordered three citrus trees to add to the many we already have growing from over the years. Ordering was very simple and shipping was very fast for us. Actually because we live in SC and are not very far away from the nursery. Ordered on Oct. 15,2022. Trees were packaged very well and looked great. After getting them unpackaged after a few days they looked like they had never been packaged. Nov. 5 Less than a month they have grown a little already. We will keep these in our green house until spring and either pot them or set them out. We would recommend FastGrowingTrees to everyone. We will be ordering again soon.

Date of experience: November 5, 2022
California
2 reviews
0 helpful votes
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Itty bitty "tree"
December 6, 2022

Purchased an $80 "tree"; it was 7" tall and dead when it arrived. (Perhaps it was 8" when alive). Regardless, a "sapling" would have been a more accurate description, and even that would have been generous. Requested a refund, was offered a 20% discount on a new purchase instead, as well as an insulting reply. I purchased a real tree from a different site. I will never order from here again.

Date of experience: November 5, 2022
Virginia
1 review
0 helpful votes
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Fall Mums
November 5, 2022

I have used Fast Growing Trees many times; and have never been disappointed. The quality of their plants and the care they use when shipping is amazing. My recent purchase was for sending a living and beautiful lasting perrenial in memory of a loved one that had passed away. I will never use a florist again. My only concern; the "note" that we sent was not easily visible. A seperate note should be attached to the plant itself so the recipent knows who sent it.

Date of experience: November 5, 2022
California
2 reviews
0 helpful votes
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So far so good
November 5, 2022

The Myer lemon bush arrived in great condition. I've only had it for a couple weeks and it seems to be doing good. Fingers crossed

Date of experience: November 5, 2022
Alabama
1 review
0 helpful votes
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Beautiful maple!
November 5, 2022

I ordered a blazing red maple and it was delivered quickly. The packaging was sturdy but easy to understand the instructions on unpacking and on planting the tree. I'm excited about how beautiful the tree will be in the years to come!

Date of experience: November 5, 2022