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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
FastGrowingTrees.com Reviews Summary
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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I received my lavender plant in a timely manner. It was in great shape and the quality of the plant was excellent.
Received very quickly, they were packed so they didn't move or get damaged in any way… they are doing good, new leaves, seem to be thriving… so very, very pleased with them….
They had exactly what we were looking for.
Delivery was super fast.
Product arrived in great shape. Looked exactly like we expected.
Excellent instructions.
Couldn't be happier!
The trees we ordered were delivered quickly, and in great shape. The way they were packed assured they would arrive in good condition.
From placing my order to receiving my shipment I had a very positive experience. I was impressed with how well my tree was packaged and how healthy it appeared.
Great plants! Fast delivery! I will be back for more.
Great delivery, planted tree, hoping it does well, it had some green on it, now its bare. It will hopefully come back this spring. Love this tree, thank you.
The ease of site, efficient delivery and beautiful plants was everything I hoped it would be. Thanks!
Trees always arrive packaged securely and plants are happy and healthy.
Received the plants in timely manner and in great condition.
Great experience with Fast Growing Trees. I purchased a Brown Turkey Fig tree, and my order was processed and shipped in a timely manner. The tree was well boxed and arrived in great shape and was a very nice and healthy specimen (even had a few figs on it).
I would order from them again in the future with no hesitation.
Tree was delivered upside down with dirt dropping out Tree very distressed might not make it
This was my first experience with Fast Growing Trees. The ornamental orange arrived within 5 days from ordering and was well packaged. So, my experience was good.
Both of my daughters-in-law had requested trees as gifts. Both orders arrived promptly. The trees were as described and in very healthy condition.
We are all so pleased with the purchase!
I ordered multiple items, including a larger tree (5-6 ft) which was the most expensive item in the order. Everything arrived well packed and undamaged. But the tree looks anemic.Has two side shoots which will not help the tree grow in a desirable shape. I'm willing to give it a chance, and to trim off these side branches after a year or so of growth. Still, given the amount I paid for this one tree, I expect it to have a better growth habit. Reshaping a poorly shaped tree is always a chancy endeavor.
First I ordered Japanese Bloodgood Maple (4-5 ft). It arrived with some leaves on it but within couple of days all of them fell off. The height was okay but the stem was very thin. After I made a complaint, I was offered with refund or store credit option (the reason why I've given 2 rating instead of 1). I took store credit. Then couple of days back I ordered Northern Red Oak(6-7 ft). They even charged oversize handling fee. When it arrived, it had no leaves at all. The stem was a bit thicker this time but the whole thing just looks like a thin version of coat hanging stand. It was totally a negative surprise.
Good Afternoon Shahriar,
We're sorry to hear about your concerns! It is normal for plants to be dormant this time of year which is likely what's going on. You can scratch a little bark away and should see green underneath. Please do not hesitate to reach out with questions or additional concerns and contact us by the end of May if your plant is still not showing signs of growth! But in the meantime, if you were to have any additional questions or concerns at all, please feel free to reach back out. We will be here for you in any way that we can be.
Have a great day!
I would really like to give you guys a good review as I thought this was going to be a good purchase but the trees that we purchased arrived damaged and distressed with the leaves fallen off of them. I was told I would receive a follow up phone call a week later to see if they had recovered and I never received that call. The trees haven't recovered they still look distressed and dying and they were way more expensive than what I can buy them here in my city.
I was hopeful that they would produce fruit faster than some due to your marketing promises, and that is why I paid the extra money for these. Right now they look like what I could buy locally but in distressed status.
Good Afternoon Rj,
Thank you for reaching out in regards to your order and its condition! I am so very sorry to hear that it was damaged upon arrival. So that I may be able to get a better understanding of what is going on and take action, can you please share with me some photos of the damage done? From there, I can then see the best way to help. My apologies again for the experience you have had so far but I will do what I can to help turn it around. I will eagerly be awaiting your response back and hope to hear from you soon.
Have a great day!
Boxwood arrived on time. Back is somewhat sparse and a little yellow in spots. That might disappear
After watered. Since the back is in an area that people would not normally see, it is not of great concern
To me.
We were very pleased with the trees that arrived. They were packed nicely and were very healthy. We will order again soon.
Great customer service, Explain what was going on and rep took care of it
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good Afternoon Jack,
Thank you for reaching out in regards to your Glenn Mango Tree! I am so very sorry to hear that it was damaged upon arrival. So that I may be able to get a better understanding of what is going on and take action, can you please share with me some photos of the damage done? From there, I can then see the best way to help. I will eagerly be awaiting your response back and hope to hear from you soon.
Have a great day!