FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,279 reviews

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Georgia
1 review
0 helpful votes
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Trees that come damage
January 28, 2023

I have asked that your trees don't come broken. Here lately every time I get trees from you, they come damaged.

Date of experience: December 29, 2022
New York
1 review
0 helpful votes
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First time to FastGrowingTrees.com
December 29, 2022

I have bought from other nursery's that are not too impressive. On my first purchase with FastGrowingTrees.com I was very happy that I bought from them. Their plants were very well kept and arrived in pristine condition. The Finger Lemon plants came with a plastic pot, soil and wrapped in a plastic bag (the pot and soil not the whole plant). The other nursery's would just send the plants naked risking damage to the plants roots.

Date of experience: December 29, 2022
Georgia
1 review
0 helpful votes
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Healthy plants
December 29, 2022

I ordered 2 climbing hydrangeas and they arrived in excellent condition. I will definitely order from FGTs again. Highly recommend.

Date of experience: December 29, 2022
Illinois
1 review
0 helpful votes
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Unpleasant experience with FGT
January 28, 2023

I placed an order that were to be shipped in 3 to 5 days and instead it was never shipped. I called customer service and they told me that my order was not going to be shipped until five months from the order date. This was something that was not communicated in any prior communication and so I had cancel my order altogether. Overall a unpleasant experience and I will not be shopping with Fast Growing Trees going forward.

Date of experience: December 29, 2022
Florida
1 review
0 helpful votes
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Easy Purchase
December 29, 2022

My wife had wanted a Bird of Paradise plant for a while but none were available locally. The purchase was easy and plant arrived as promised.

Date of experience: December 29, 2022
Illinois
1 review
0 helpful votes
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Christmas gift
January 28, 2023

Ordered the product for a Christmas gift, order confirmation said it would be shipped in 1-2 days. Then called and was told they wouldn't ship until April. If they weren't shipping until April then DON'T charge my card and take my money for five months. I cancelled the order. Extremely disappointed.

Date of experience: December 29, 2022
New Jersey
1 review
0 helpful votes
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Got what I ordered.
January 28, 2023

Got a 4-5ft tree as described, but the tree is only a handful of leaves on the very top of a 5 ft branch. There's no scenario where the tree bares fruit this year, over a month with no growth.

Date of experience: December 28, 2022
Florida
1 review
0 helpful votes
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Outstanding
December 29, 2022

Received great and healthy and nice sizeable plants

Date of experience: December 28, 2022
Pennsylvania
1 review
0 helpful votes
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Great Service
December 29, 2022

I ordered two trees for Christmas. Technically they are not supposed to be delivered to my area in the winter. I was able to get the trees in excellent condition to give as gifts. The people I spoke with were all helpful and friendly.

Date of experience: December 28, 2022
California
1 review
0 helpful votes
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When I pulled the staples out, one of the large leaves was wedged between the flaps of the box and broken. The box was full of loose soil. What a mess. One of the plants had a plastic bag with soil and the pot with the plant placed in the bag. The leaves on the largest plant were split, broken, and yellow.

FastGrowingTrees.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2022
Racheal S. FastGrowingTrees.com Rep
over a year old

We have reached out privately to help. We're so sorry for how the plants arrived!

California
1 review
0 helpful votes
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Order for honeysuckle.
December 28, 2022

Shipping was fast and plants came in very good condition. I appreciate the laminated instructions that came with it.

Date of experience: December 28, 2022
Massachusetts
1 review
0 helpful votes
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4 Dead Plant
January 27, 2023

This is the 4th Dead or nearly dead plant I have purchased from you. The only reason I keep tyr ing that you would not refund my money when you said you couldn't get me a black pepper plant to the west coast alive. I tried something more hardy...an 3 foot Avocado Tree and it also showed up nearly dead...time will tell if it will actually recovers or not. Its not looking like it will!

Date of experience: December 28, 2022
Georgia
1 review
0 helpful votes
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Last year for xmas I bought myself a Hardy Acacado tree. This Christmas it is loaded with blooms and 10 times bigger. So I bought more trees for myself for xmas this year. You should too.

Date of experience: December 28, 2022
South Carolina
1 review
0 helpful votes
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Kiwi Vines
December 28, 2022

I received a somewhat bad looking kiwi vine on my first order. They promptly sent me a much better looking plant although I have since learned they go dormant in the cold weather.

Date of experience: December 28, 2022
Washington
1 review
0 helpful votes
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1 of 2 shipped was very yellowed
December 28, 2022

I'm hopeful the yellowed tree turns a corner and begins to look better. The other tree looked great. ‍

Date of experience: December 27, 2022
California
1 review
0 helpful votes
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Great source.
December 27, 2022

Hard to find Meyer lemon local (California). For gifts, and getting more. Meyer not available in market.

Date of experience: December 27, 2022
Maryland
1 review
0 helpful votes
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Best in the States
December 27, 2022

W e had trouble with a Crape Myrtle and when we called, there wasn't enough that you all could do for us!
The immediacy of your response was unexpected. Thank you!
You are are as exceptional as your your products!

Date of experience: December 27, 2022
Texas
1 review
0 helpful votes
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Great product and service
December 27, 2022

Definately buying ghru these people again. Prices were fair and everything arrived in perfect shape and arrived early! Awesome experiance

Date of experience: December 27, 2022
Nebraska
1 review
0 helpful votes
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I received 5 trees that were healthy. They were as tall as described. However, they reached the height because of a single long top shoot. The tree otherwise was about 2 feet shorter than described. The trees were healthy green but were very slim. I can count maybe 5 limbs on each tree. It will be 2 years this spring since planted. They are starting to fill out. I like that they had the variety of tree I wanted but otherwise I would have chosen a much fuller tree.

Date of experience: December 27, 2022
Georgia
2 reviews
0 helpful votes
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Tree borders
December 27, 2022

I received the trees in good shape and are doing well in the greenhouse until Spring.

Date of experience: December 27, 2022