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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Nice baby trees given as Christmas gifts. Very pleasant and helpful agents. Will definitely buy from them again.
Shipped and delivered as promised. Good quality. An easy and pleasing experience.
I ordered two olive trees as gifts. The trees arrived in perfect condition and are growing beautifully. I will be making purchases for my own collection going forward.
Hoping when we get the trees that they all will be good because we were told that they were going to ship out the 28th of December and that changed to this month which is January I'm hoping that you keep your word and everything goes as planned sincerely Mary and Roger Davidson
First of all, charging almost $20 for one year guarantee, while other retailers offer it without extra charge had put me on the fence before ordering.
Online Ordering process was seamless.
Banana plant came with leaves darkened and ripped.
Email with photos didn't get reply for several days until I called in. I was told they received no such email because it was sent to wrong address, even though I sent it to the address as instructed (the shipping email I received specifically indicated to send questions to this email)
The person answering the phone did not seem to aware the noise she was making with her typing which was quite disturbing as every stroke of typing was very much right into your ear, which I did not make fuss about even mentioning at the time, but it certainly didn't make a positive impression about the customer service.
The replacement plant was ordered during that call, but I had to call in again because this replacement order was not shipped for the next 8 days. I was told they are resuming shipment (maybe after Christmas holiday), which is understandable. It would have been nice to have that information in advance, but ok.
The tree was in better shape than expected. And now- three weeks later it's still looking good.
This citrus is difficult to find. Your customer service staff spent a few minutes listening to my frustration.
Those support folks soon located a superb specimen and had the live, potted Clementine on the way via FedEx ground.
As usual great quality and speedy delivery. Instructions provided are easy to follow. Thanks again & Happy New Year!
Purchased 4 blueberry bushes and two lemon trees recently which arrived promptly and in very good condition. Very satisfied.
Got trees just as promised. There was some difference between the two trees. One had much better or more leaves.
You never sent me the product I ordered and never explained why
The tree came very fast and was well packaged. He had a minor fungus on the leaves which was disappointing but was otherwise a health tree.
I called my order in with specific instructions regarding delivery. The delivery was scheduled for December 21 but was so early in the month that the recipients did note realize it was a Christmas gift. In addition, my note card was not included. The recipients had no idea who had sent the gift.
We ordered 3 of these trees at 5 feet tall. They were packaged well and in good shape upon arrival in New Mexico. We've bought a few trees now from this seller over the last 2 years, and all trees are flourishing.
Received the tree in a timely manner only time will tell if it lives
The customer service was awesome and knowledgeable, shipping was fast, communication was great as far as shipping agenda, packaging was like none I'd ever seen, (not one nib of dirt in box) and most importantly the little trees were well shaped, great color and healthy as could be. I was TOTALLY impressed with the entire transaction. I will never buy from any one else and already recommended to several people.
I received the avocado tree in good condition and will wait to make sure we will not have another freeze like the recent one before planting. Hopefully it will grow well in our soil and become a fruit bearing tree in a couple of years.
I made many attemptes to place an order on the website and had no success. I finally called. A very polite lady took my order and 2 weeks later my citrus trees arrived. The trees were packaged exceptionally well. I was pleased with the trees.
Trees arrived quickly and healthy as a couple of horses! They're continuing to thrive while we catch up from the holidays and look for planters we want. Can't wait for all the lemons one day!
Great customer service, tree showed up very fast and the tree was in great condition and very healthy! Will buy from them again
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

