FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,060
shipping
245
quality
12,364
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144,379 reviews

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California
1 review
0 helpful votes
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Great quality treets!
January 2, 2023

Nice baby trees given as Christmas gifts. Very pleasant and helpful agents. Will definitely buy from them again.

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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Recommended
January 1, 2023

Shipped and delivered as promised. Good quality. An easy and pleasing experience.

Date of experience: January 1, 2023
Illinois
1 review
0 helpful votes
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Great quality.
January 1, 2023

I ordered two olive trees as gifts. The trees arrived in perfect condition and are growing beautifully. I will be making purchases for my own collection going forward.

Date of experience: January 1, 2023
Colorado
1 review
0 helpful votes
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So far very appreciative
January 1, 2023

Hoping when we get the trees that they all will be good because we were told that they were going to ship out the 28th of December and that changed to this month which is January I'm hoping that you keep your word and everything goes as planned sincerely Mary and Roger Davidson

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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First of all, charging almost $20 for one year guarantee, while other retailers offer it without extra charge had put me on the fence before ordering.
Online Ordering process was seamless.
Banana plant came with leaves darkened and ripped.
Email with photos didn't get reply for several days until I called in. I was told they received no such email because it was sent to wrong address, even though I sent it to the address as instructed (the shipping email I received specifically indicated to send questions to this email)
The person answering the phone did not seem to aware the noise she was making with her typing which was quite disturbing as every stroke of typing was very much right into your ear, which I did not make fuss about even mentioning at the time, but it certainly didn't make a positive impression about the customer service.
The replacement plant was ordered during that call, but I had to call in again because this replacement order was not shipped for the next 8 days. I was told they are resuming shipment (maybe after Christmas holiday), which is understandable. It would have been nice to have that information in advance, but ok.

Date of experience: January 1, 2023
Georgia
1 review
0 helpful votes
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Tree-mendous
December 31, 2022

The tree was in better shape than expected. And now- three weeks later it's still looking good.

Date of experience: December 31, 2022
Florida
1 review
0 helpful votes
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My darling Clementine
December 31, 2022

This citrus is difficult to find. Your customer service staff spent a few minutes listening to my frustration.

Those support folks soon located a superb specimen and had the live, potted Clementine on the way via FedEx ground.

Date of experience: December 31, 2022
New York
1 review
0 helpful votes
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Thank you!
December 31, 2022

As usual great quality and speedy delivery. Instructions provided are easy to follow. Thanks again & Happy New Year!

Date of experience: December 31, 2022
Florida
1 review
0 helpful votes
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Fruit trees
December 31, 2022

Purchased 4 blueberry bushes and two lemon trees recently which arrived promptly and in very good condition. Very satisfied.

Date of experience: December 31, 2022
New York
1 review
0 helpful votes
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Xmas Lemon Trees
December 31, 2022

Got trees just as promised. There was some difference between the two trees. One had much better or more leaves.

Date of experience: December 30, 2022
Virginia
2 reviews
0 helpful votes
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You never sent me the product I ordered and never explained why

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Mandarin tree
December 30, 2022

The tree came very fast and was well packaged. He had a minor fungus on the leaves which was disappointing but was otherwise a health tree.

Date of experience: December 30, 2022
California
1 review
0 helpful votes
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Unreliable delivery
December 30, 2022

I called my order in with specific instructions regarding delivery. The delivery was scheduled for December 21 but was so early in the month that the recipients did note realize it was a Christmas gift. In addition, my note card was not included. The recipients had no idea who had sent the gift.

Date of experience: December 30, 2022
New Mexico
1 review
0 helpful votes
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Dwarf Everbearing Mulberries
December 30, 2022

We ordered 3 of these trees at 5 feet tall. They were packaged well and in good shape upon arrival in New Mexico. We've bought a few trees now from this seller over the last 2 years, and all trees are flourishing.

Date of experience: December 30, 2022
Florida
2 reviews
0 helpful votes
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Fast service
December 30, 2022

Received the tree in a timely manner only time will tell if it lives

Date of experience: December 30, 2022
Texas
1 review
0 helpful votes
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The customer service was awesome and knowledgeable, shipping was fast, communication was great as far as shipping agenda, packaging was like none I'd ever seen, (not one nib of dirt in box) and most importantly the little trees were well shaped, great color and healthy as could be. I was TOTALLY impressed with the entire transaction. I will never buy from any one else and already recommended to several people.

Date of experience: December 30, 2022
Florida
1 review
0 helpful votes
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Delivered in good condition.
December 30, 2022

I received the avocado tree in good condition and will wait to make sure we will not have another freeze like the recent one before planting. Hopefully it will grow well in our soil and become a fruit bearing tree in a couple of years.

Date of experience: December 30, 2022
Alabama
1 review
0 helpful votes
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I made many attemptes to place an order on the website and had no success. I finally called. A very polite lady took my order and 2 weeks later my citrus trees arrived. The trees were packaged exceptionally well. I was pleased with the trees.

Date of experience: December 29, 2022
Oklahoma
2 reviews
0 helpful votes
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Amazing!
December 29, 2022

Trees arrived quickly and healthy as a couple of horses! They're continuing to thrive while we catch up from the holidays and look for planters we want. Can't wait for all the lemons one day!

Date of experience: December 29, 2022
Georgia
1 review
0 helpful votes
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Very nice trees
December 29, 2022

Great customer service, tree showed up very fast and the tree was in great condition and very healthy! Will buy from them again

Date of experience: December 29, 2022