FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,273 reviews

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Wisconsin
1 review
0 helpful votes
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Great plants
July 17, 2024

Love all three plants ordered and customer service response quickly to resolve any issues.

Date of experience: July 7, 2024
New Jersey
1 review
0 helpful votes
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Chocolate Mimosa
July 17, 2024
Updated review

Arrived fast and packaged very well. The tree is in excellent condition and has adapted well to it's new home in my backyard as a beautiful shade tree.

Date of experience: July 7, 2024

Great and easy
January 1, 2024
Previous review

Great and easy

Date of experience: January 1, 2024
Texas
2 reviews
2 helpful votes
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Took my $$ and still no plants
July 17, 2024

You should not bill someone until shipping. I placed my order weeks ago and I have nothing.

Date of experience: July 7, 2024
Indiana
1 review
0 helpful votes
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3 diseased trees
July 17, 2024

Ordered 2 Keiffer Pear trees on a buy one get one special. Received one diseased pear in a box with a healthy cherry tree and the other in a box by itself, also diseased. Called for replacement and received only 1 replacement pear that was more diseased than the others. All 3 pear trees had severely black spotted leaves. One star for the full refund received after the 2nd call.

Date of experience: July 7, 2024
Illinois
1 review
0 helpful votes
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They notified me when tree was shipped out and when it was going to arrive. The tree was not damaged in shipping and is very healthy.

Date of experience: July 7, 2024
Indiana
1 review
0 helpful votes
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Confidence!
July 17, 2024

We bought a tree from FastGrowing trees when we built a new home 4 years ago. The tree has been and continues to grow and thrive. We decided to buy another of the same variety and have no reservations as to whether it will thrive also.

Date of experience: July 7, 2024
Minnesota
1 review
0 helpful votes
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Great Company to work with!
July 17, 2024

I have ordered many trees and bushes from them now, and they have all come here fast and in good shape. My last order was a BOGO deal but I only received one bush. I called the company and they apologized for the error and I had my second on 2 days later! Great Service!

Date of experience: July 7, 2024
Colorado
1 review
0 helpful votes
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Tree is dying before my eyes
July 17, 2024

My Crimson King Maple arrived with holes in the leaves and brown edges, and then it got worse. I sent a picture to their team, they said it was just shipping stress and to please give it more time. 3 weeks in nothing has improved.

Date of experience: July 6, 2024
California
1 review
0 helpful votes
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Rough journey?
July 17, 2024
Updated review

Not sure what the plants looked like when they left, but they arrived in very poor shape.

Date of experience: July 6, 2024

Lush vegetation
December 19, 2022
Previous review

I have had a great experience with
Fast Growing Trees. Any problematic they work hard to rectify. Would recommend

Date of experience: December 19, 2022
California
1 review
0 helpful votes
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Valencia pride Mango
July 17, 2024

I ordered two. They arrived in California in perfect condition. I potted one and the other one is in my front yard and both seem to be thriving and already putting on new growth. Perfect A++++

Date of experience: July 6, 2024
New York
1 review
0 helpful votes
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Tree withered and fired
July 17, 2024

I gave my daughter a citrus tree a few months ago and her husband told me it died. The six other trees he planted go me look great. Fastgrowingtrees provided a replacement tree with no hassle. A really great group to work with this day and time. Thanks

Date of experience: July 6, 2024
California
1 review
0 helpful votes
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Dwarf Pine
July 17, 2024

The tree arrived in a short time, in good condition. It is still doing well

Date of experience: July 6, 2024
Utah
1 review
0 helpful votes
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Customer service
July 17, 2024
Updated review

Customer service took care of me, with warranty issues that were amended

Date of experience: July 6, 2024

The buy 1 get 1 is a nice option and sale, as well...
May 29, 2024
Previous review

The buy 1 get 1 is a nice option and sale, as well as free shipping

Date of experience: May 18, 2024
Virginia
1 review
0 helpful votes
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Good people
July 17, 2024

My initial order was damaged during delivery. Fast Growing Trees immediately resolved the situation.

Date of experience: July 6, 2024
Florida
1 review
0 helpful votes
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Excellent customer.
July 17, 2024
Updated review

All the plants I have purchased have lived and thrived. But I did have one problem with a Simmonds Avocado and they kindly replaced it. And all seems to be going well. I'll definitely purchase again in the near future.

Date of experience: July 6, 2024

All plants aside from a Simmonds Avocado have turned...
June 13, 2024
Previous review

All plants aside from a Simmonds Avocado have turned out great. The Simmonds avocadonhas been a disappointment.

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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Donut peach tree
July 16, 2024

Poor tree quality, many insect bite great customer service.

Date of experience: July 6, 2024
Washington
1 review
0 helpful votes
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I received all my plants on time but 4 of my 6 plants were in pretty bad shape and did not come back after planting! So now I have 4 dead plants! I am very disappointed with your service and wont order from you again.

Date of experience: July 6, 2024
Texas
1 review
0 helpful votes
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Response
July 16, 2024

Excellent. Will use again. Plants had issues but it was resolved.

Date of experience: July 6, 2024
Pennsylvania
1 review
0 helpful votes
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BOGO tree died.
July 16, 2024

Tree died after receipt - other trees are still surviving. I am hoping that the tree will be replaced as romised

Date of experience: July 6, 2024
Washington
1 review
0 helpful votes
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Customer Service
July 16, 2024
Updated review

Excellent customer service when calling about a previous shipment and plant. A plus customer service and someone who displayed care and concern.

Date of experience: July 6, 2024

We are returning customers
June 4, 2024
Previous review

We are returning customers. Online ordering is a breeze and customer service is great.

Date of experience: May 25, 2024