FastGrowingTrees.com

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FastGrowingTrees.com

4.3

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,057
shipping
245
quality
12,364
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145,274 reviews

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Washington
1 review
0 helpful votes
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Dead replacement plant
July 24, 2024
Updated review

The customer service agent was wonderful but the plant meant to replace the first order arrived totally dead.

Date of experience: July 13, 2024

My daughter told me about you!
April 6, 2024
Previous review

My daughter told me about you! I'm excited to receive my items

Date of experience: March 27, 2024
Wisconsin
1 review
0 helpful votes
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Meh.
July 24, 2024

Underwhelmed overall. Ordered three trees. Could tell they were though the ringer from shipping. Some dried up leaves upon arrival but not totally unexpected.

Ginkgo had virtually no roots. Essentially a leafed-out bare root plant shoved in some media.

Sycamore has a significant curve to it which will eventually be a weak point.

River birch was basically a shrug with no defined leaders, and about 6 weak, non-directional stems all at wild, flat angles. Hopefully will correct themselves once pruned to three.

Date of experience: July 13, 2024
Texas
2 reviews
0 helpful votes
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Let me be the first to share why I gave a 4 star rating. The reason is the pricing who can I understand completely that shipping is expensive but some of the items are quite pricey. Yes I have have had some bad luck with certain plants but some that I have gifted to family members has knocked their expectations out of the park. The online plant support has been awesome as well. I have spent a lot of money for both my yard and surprise plants for ky mom who loves the lavender so much that even my aunt has been trying to find some that has really made a showcase.

Date of experience: July 13, 2024
Connecticut
1 review
0 helpful votes
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I couldn't be happier
July 24, 2024

Excellent pricing...better than anywhere locally. Fast shipping and arrived on time. Twelve healthy trees that have thrived since being planted. I would recommend FastGrowingTrees to anyone and I will be buying again whenever I need anything.

Date of experience: July 13, 2024
Idaho
1 review
0 helpful votes
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Great service! Thanks
July 24, 2024

Super fast shipping and easy to read instructions of care!

Date of experience: July 13, 2024
Louisiana
1 review
0 helpful votes
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Italian Cypress Trees
July 23, 2024

Explain issue, immediately corrected situation and gave the best customer service

Date of experience: July 13, 2024
Illinois
1 review
0 helpful votes
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Pear trees
July 23, 2024

These arrived quickly and were packaged well. I ordered two pear trees that were full of green leaves and survived the transplant well.

Date of experience: July 13, 2024
New Mexico
1 review
0 helpful votes
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Sick tree
July 23, 2024

I contacted Fast Growing trees and they gave me a answer that just didn't match the description of the plant overall problem

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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Excellent service and plants
July 23, 2024

Everything always arrives in just a few days and in no excellent condition. All plants and trees are packed with care so they are not damaged during shipping.

Date of experience: July 13, 2024
Georgia
1 review
0 helpful votes
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Awesome and healthy plants.
July 23, 2024

I believe my order had a buy one get one free offer on the cranberry bush. But they only sent me one. I sent a message but did not hear back.

Date of experience: July 13, 2024
Idaho
1 review
0 helpful votes
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Excellent customer service
July 23, 2024

Yes you can find cheaper plants, but when you factor in the cost of shipping, I feel the price is reasonable especially since they quickly and adequately honor their plant warranty with additional cost, at least that was my experience. You get what you pay for, that is not just the plant, but the whole experience.

Date of experience: July 13, 2024
New York
1 review
0 helpful votes
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Where are the trees
July 23, 2024

I purchased two lemon trees to be sent to someone as a gift. I was told that they would be shipped the week of July 5. Today is the 14th and they still have not arrived and I still have not heard anything from fast-growing trees. I even emailed them a few days ago and never received a response.

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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Wonderful service with amazing plants
July 23, 2024
Updated review

Wonderful plants with easy to navigate website. I love the brief descriptions and can browse through similar items. Very professional associates always there to help.

Date of experience: July 13, 2024

Wonderful service and amazing items
June 7, 2024
Previous review

Wonderful service and amazing items.

Date of experience: May 28, 2024
California
2 reviews
0 helpful votes
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Great plants & customer service!
July 23, 2024

Great customer service & advice post delivery. Would buy from again! Thanks!

Date of experience: July 13, 2024
Georgia
2 reviews
0 helpful votes
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Very happy coming home to find 2 boxes with my lime trees safely packed and in great shape to be planted! They were packed in a way that made unpacking and planting a breeze! They are growing wonderfully! Was so happy I referred Fast Growing Trees to family who subsequently designed and ordered plants/trees for their entire grounds!

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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First order was for 6 plants and I was very pleased. They delivered within a couple of days in great shape and looked very healthy. Second order was a plant and a tree. Going to get the tree in the ground this evening. I feel confident I will have lots of beautiful plants blooming next year!

Date of experience: July 13, 2024
Nebraska
1 review
0 helpful votes
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3-4' trees
July 23, 2024
Updated review

Bought 2 (3-4') trees that came in excellent shape. Website makes ordering easy. Very good experience.

Date of experience: July 13, 2024

Site is easy to use
May 5, 2020
Previous review

Site is easy to use.

Date of experience: May 5, 2020
New York
1 review
0 helpful votes
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Thriving
July 23, 2024

My rose tree arrived very healthy. It had new growth and several roses on it. Since planting, it is thriving and has a lot of roses. I'm very impressed with Fast-growing Trees and definitely recommend them.

Date of experience: July 13, 2024
California
1 review
0 helpful votes
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Plants sat at FedEx in SC for 5 days. I wrote and asked to cancel order and recall shipment as Northern California started a 10-day extreme heatwave. No one answered that email! Shipment finally arrived 11 days AFTER FedEx originally picked it up. One plant obviously dead upon arrival. Shipping box damaged! Potting soil around the tree was no longer in the pot it was strewn throughout box and a plastic bag that was around the pot. So now I play the efing waiting game to see if the tree will survive. Waste of money. I'll purchase local going forward and just live with what is available in my area. Your plants aren't free and much better care should be taken with them.

Date of experience: July 13, 2024
Maine
1 review
0 helpful votes
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The best, only place I shop
July 23, 2024

Perfect quality in trees, and experienced staff. Always available and willing to help

Date of experience: July 13, 2024