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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Ordered 4 trees and all are planted and thriving. Will be ordering fig trees next year.
All the trees I have ordered seem healthy.
I was pleased with how quickly my order was received and the care that went into packing for shipping. Both trees arrived in great shape, and are showing signs of growth.
After my lime tree was misplaced by an unnamed carrier (FedEX), your customer service quickly got another sent out!
Customer service is excellent. Plant experts are very knowledgeable and helpful.
Easy online ordering. Great warranty for one year.
Nice root system, trees well started, have grown 4"since planting we have lousy soil hard pan 1ft down trees are doing well.
We received maples & thuja's that supposedly grew anywhere for the past 3 years. We are zone 8. They all died every year including a hass avocado. None are right for our zone. Decided to use a local nursery. Finally got trees to grow, but not maples!
I ordered a beautiful I thought butterfly bush when it arrived. It was dead. I've tried to contact you several times about it with no help. I was under the understanding if I had a problem with the bush, it would be replaced. I had no help and no new bush.
Plants very small and many in poor conditions. Also way too much packaging.
Hi! I ordered a Crepe Myrtle and a October Glory Red Maple around the first of May. The Crepe Myrtle is doing Great, the Maple died. I called 2 weeks after the trees arrived and told the lady how bad the tree looked. She explained about how they can get distressed when in transit and said give it a few weeks. I did as she suggested, also watered and mulched the tree. It died. I called back and talked to her again and she was So nice. There will be a new tree shipped out to me next month. This lady, I wis I could remember her name, was so friendly, so helpful and so nice. I hope you have more like her working for you! A business keeping its' word and doing what it said it would is such a rare thing in these times.
I am still watching my PrarieFire crabapple for signs of life, but I love the careful packing, the prompt shipping, and the customer service FastGrowingTrees has delivered over my years with them. Other than the occasional unsuccessful tree, which I guess is to be expected, they've been great!
I ordered trees and after a couple weeks found out that they will not sending me them. I will not be ordering anymore from them. I only received an e-mail telling me that they will not be coming.
One tree never arrived. Is it coming? I am still waiting for it.
About two weeks after my order I received an email saying my order of a lemon tree was delayed until possibly mid September. That is 3 months after the order. They should have communicated straight away or not even allowed the order to process if they didn't have the tree available. Very poor customer service/communication
I was very pleased with how quickly my concerns with my fruit trees and knockout roses were addressed either via phone call or using the contact link on my order page. I highly recommend this company. They stand by their sending you an excellent product in excellent condition.
Spent too much time in transit. It's been in the triple digits in idaho. Spending 6 days in a hot truck was just too much for two butterfly bushes and they didn't make it. I got store credit for them though.
Spent too much time in transit. It's been in the triple digits in idaho. Spending 6 days in a hot truck was just too much for two butterfly bushes and they didn't make it. I got store credit for them though.
I can usually find what I'm looking for. Prices are fair.shipment is usually quick.
I ordered fruit trees and they arrived damaged. The box was dented so both young trees were broken. They sent replacements right away. I was so pleased and this time they arrived undamaged! Since I had such a great experience I ordered gardenia bushes as well.
If you expect to receive a braided money tree like the photo you will not. Mine was simply a twist at the base. I bought the largest size ant paid over $120. Found something similar at Home Depot for 38$. It was shipped during a heat wave so many leaves were brown or yellow but the plant is still alive and recovering.
I called customer service and spoke with Ash. I'm usually not one to complain or return items. Explained my disappointment in the discrepancy between the photo and actual product, expecting him to say something like "I'm sorry you feel that way, I'll make mgt aware.". Instead he kept repeating that my tree was not mature and that young trees are not braided (which is incorrect). He eventually was using my first name as if he was talking to a dense child. Realizing that it was going nowhere I just ended the chat. Anyhow, I did not plan on writing this review but got the company email asking for one - here ya go. It's a one and done for me.
Very easy ordering, great prices, and good customer service
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.

